Salesforce B2C Commerce Overview
Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
Use Cases
Customers recommend Engagement Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Salesforce B2C Commerce.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2C Commerce.
Salesforce B2C Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce B2C Commerce works with different mediums / channels such as Website. Promotions. E-Mail etc.
Salesforce B2C Commerce's features include Personalization, Dashboard, Recording, etc. and Salesforce B2C Commerce support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce B2C Commerce analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It can be used for various tasks within the B2C eCommerce department, such as an aid for advertisements, coupons, content, fulfillment, social media, email, sales tracking and more...." Peer review by User
Salesforce B2C Commerce, Shopify Plus, Miva eCommerce, Ultra Commerce, PrestaShop, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce B2C Commerce
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Salesforce B2C Commerce is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Salesforce B2C Commerce Customer wins, Customer success stories, Case studies
What solutions does Salesforce B2C Commerce provide for Engagement Management?
How does Salesforce B2C Commerce facilitate Advertisement?
What benefits does Salesforce B2C Commerce offer for Contact List Management?
What solutions does Salesforce B2C Commerce provide for Merchandising?
What benefits does Salesforce B2C Commerce offer for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce B2C Commerce solved their E-Commerce Platform needs. Cuspera uses 787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
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Read more →Frequently Asked Questions(FAQ)
for Salesforce B2C Commerce
What is Salesforce B2C Commerce used for?
What are the top features of Salesforce B2C Commerce?
Who uses Salesforce B2C Commerce?
What are Salesforce B2C Commerce alternatives?
Where is Salesforce B2C Commerce located?
Peers used Salesforce B2C Commerce for engagement management and advertisement
Salesforce B2C Commerce Competitors
Salesforce B2C Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
Salesforce B2C Commerce Integrations
Salesforce B2C Commerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce B2C Commerce
Software Failure Risk Guidance
?for Salesforce B2C Commerce
Overall Risk Meter
Top Failure Risks for Salesforce B2C Commerce
Salesforce, Inc. News
DataGroomr Announces Updates to its AI-Powered Data Quality App on Salesforce AppExchange
DataGroomr has updated its AI-powered data quality app on Salesforce AppExchange, introducing AI Recommendations and Live Dedupe features. These enhancements provide real-time deduplication and AI-driven insights, enabling Salesforce users to automate and improve data quality management. The app's no-code interface and adaptive AI simplify data management, enhancing data accuracy and supporting downstream analytics and AI initiatives.
Salesforces Slack to stop direct service in China, The Information reports - TipRanks
Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack data, potentially limiting AI competitors' access.
Salesforce (CRM) Completes Informatica Acquisition - GuruFocus
Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial metrics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.
Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance
Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.
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