Shopify Plus Overview

Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Shopify Plus.

Other use cases:

  • Sending & Publishing Communications
  • Order Management
  • Content Management
  • Advertisement
  • Engagement Management
  • Digital Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
See all business priorities See less business priorities

Shopify Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify Plus works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Shopify Plus's features include Templates, Personalization, Widgets, etc. and Shopify Plus support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Shopify Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Simple-to-Navigate CMS Shopify Plus offers an easy-to-navigate CMS for e-commerce managers, marketers, and merchants that allows them to handle products, pricing, and content without coding, including conversion-tested themes for individualized functionality and design layouts...." Peer review from Featured Customers

Shopify Plus, ShippingEasy, ShipStation, EZOfficeInventory, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify Plus is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Shopify Plus Customer wins, Customer success stories, Case studies

What solutions does Shopify Plus provide for Helpdesk Management?

What benefits does Shopify Plus offer for Social Media Analytics?

What makes Shopify Plus ideal for Products & Pricelist Management?

How efficiently Does Shopify Plus manage your Sending & Publishing Communications?

How efficiently Does Shopify Plus manage your Order Management?

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

Full circle moment for fusefabric as it helps deliver Shopify powered Topshop EU website

Shopify powers Topshop's new European website, launched across 23 countries, with the help of fusefabric. This platform allows Topshop to independently engage with European customers, enhancing brand... storytelling and customer relationships. The project, completed in five weeks, showcases the efficiency of modern platforms and collaborative teams.

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Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

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Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

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NZXT - Consumer Electronics

Shopify helped NZXT save over $3 million by simplifying its PC configuration process. NZXT moved from a complex headless architecture to Shopify, cutting technical overhead and operational costs. The... company increased conversion rates with a curated product selection. Order fulfillment times dropped from 10 days to under two days. NZXT now focuses more on brand storytelling and community engagement.

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Ronaldo Jewelry - Consumer Goods

Shopify helped Ronaldo Jewelry boost sales by 250% after moving from BigCommerce. The old site had slow load times and poor mobile navigation, causing high bounce rates. Arctic Grey migrated Ronaldo ...Jewelry to Shopify in five months, adding mobile-first features and dynamic product displays. Conversion rates doubled, average order value rose 18%, and checkout completion increased by 34%. The new Shopify store improved customer experience and sales performance.

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Bliss Tulle - Apparel & Fashion

Bliss Tulle used Shopify to launch their handmade skirt business online. They saw a trend in tulle skirts and decided to sell them to a wide customer base. Shopify helped them build their website and... manage sales. The platform made it easy to start and grow their brand. Bliss Tulle opened in 2014 and continues to sell skirts online.

Read on →

Discover the Shopify Plus platform

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Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Shopify Plus includes an easy-to-navigate CMS for merchants, marketers, and eCommerce managers which enables them to manage products, content, and pricing without code, including conversion-tested themes for personalized design layouts and functionality. Users get full control over the entire checkout process, as well as access to over 100 payment gateways. Shopify Plus enables businesses to launch sales channels across marketplaces, mobile, social, and offline, with dedicated storefronts for international eCommerce.

Key features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

ShippingEasy, ShipStation, EZOfficeInventory and Ecwid are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify Plus for helpdesk management and social media analytics

Shopify Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Shopify International Ltd News

Partnership

Salesforce Specialists Introduce Shopify Connector

ForteNext has launched Shopify Connector, a framework designed to facilitate the migration of Shopify merchants to Salesforce Commerce. This integration simplifies the transfer of product catalogs, customer records, and order histories, addressing the needs of businesses outgrowing Shopify's capabilities. The solution aims to reduce migration complexity and costs while preserving critical data.

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Product

Shopify introduces Universal Commerce Protocol as open standard

Shopify and Google co-developed the Universal Commerce Protocol, an open standard for AI-driven commerce, allowing transactions within AI-powered interfaces. This protocol supports diverse checkout requirements and integrates with Google and Microsoft platforms. Shopify's initiative aims to centralize AI-driven shopping experiences, enabling merchants to sell directly through AI channels, enhancing commerce infrastructure.

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Partnership

ReturnPro Launches Shopify App Offering First-of-its-Kind, End-to-End Returns Capabilities

ReturnPro has launched a new Returns Portal App on the Shopify App Store, offering an end-to-end returns management solution for Shopify merchants. The app connects returns initiation with a reverse supply chain and ReCommerce ecosystem, allowing merchants to refurbish and resell returned items. This solution aims to enhance customer satisfaction and create new revenue streams for Shopify merchants.

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Product

Shopify Integrates AI Product Discovery - Practical Ecommerce

Shopify has introduced Agentic Storefronts, a feature that integrates structured product data with AI platforms like ChatGPT and Microsoft Copilot. This allows merchants to sell directly through AI chats, enhancing product discovery and purchase processes. Part of Shopify's Winter '26 Edition, this innovation aims to simplify ecommerce by using AI-driven commerce, transforming traditional SEO into AI-focused optimization strategies.

Read more →

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C