SAP Commerce Cloud Overview
SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.
Use Cases
Customers recommend Engagement Management, Products & Pricelist Management, Content Management, as the business use cases that they have been most satisfied with while using SAP Commerce Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Commerce Cloud.
SAP Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Commerce Cloud works with different mediums / channels such as Omnichannel. Mobile. Mobile App etc.
SAP Commerce Cloud's features include Personalization, Dashboard, Templates, etc. and SAP Commerce Cloud support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also SAP Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system." - Bimal Tripathi
SAP Commerce Cloud, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Commerce Cloud
Top Industries
- Information Technology and Services
- Retail
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Mid Market
SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on SAP Commerce Cloud Use Cases
How efficiently Does SAP Commerce Cloud manage your Engagement Management?
How does SAP Commerce Cloud address your Products & Pricelist Management Challenges?
How does SAP Commerce Cloud address your Content Management Challenges?
How efficiently Does SAP Commerce Cloud manage your Proposal & Quote Management?
How can SAP Commerce Cloud optimize your Onboarding Workflow?
11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
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When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
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We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Bimal Tripathi Executive Director IT Maxim Integrated |
With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
![]() KammyWestphal IT Manager Carestream Health |
When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
![]() Todd Thompson CIO doTERRA |
We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
Case Studies
CASE STUDY Cirque du Soleil
CASE STUDY Siemens Healthineers
CASE STUDY Coldplay
CASE STUDY Sharks Sports & Entertainment (SSE)
CASE STUDY NHL (National Hockey League)
CASE STUDY FC Bayern
Video
Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know

Frequently Asked Questions(FAQ)
for SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.
It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.
It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.
What is SAP Commerce Cloud used for?
What are the top features of SAP Commerce Cloud?
Who uses SAP Commerce Cloud?
What are SAP Commerce Cloud alternatives?
Where is SAP Commerce Cloud located?
SAP Commerce Cloud Competitors
SAP Commerce Cloud Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (15) |
Analytics | Read Reviews (75) |
Custom Reports | Read Reviews (101) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (15) |
Analytics | Read Reviews (75) |
Custom Reports | Read Reviews (101) |
SAP Commerce Cloud Integrations
SAP Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Commerce Cloud
Software Failure Risk Guidance
?for SAP Commerce Cloud
Overall Risk Meter
Top Failure Risks for SAP Commerce Cloud
SAP SE News
myTrack Connect for SAP S/4HANA by Management Controls Inc. Is Certified by SAP® for Clean Core with SAP S/4HANA Cloud
Management Controls Inc.'s myTrack Connect for SAP S/4HANA has received SAP certification for Clean Core with SAP S/4HANA Cloud. This certification ensures seamless integration of contractor data management into SAP environments, enhancing compliance and financial accuracy. The integration supports real-time decision-making and cost control, benefiting procurement, finance, and operations teams.
SAP and OpenAI Launch Sovereign OpenAI for Germany | SAP News Center
SAP and OpenAI have launched "OpenAI for Germany," a partnership aimed at integrating AI into Germany's public sector. Supported by SAP's Delos Cloud on Microsoft Azure, this initiative focuses on data sovereignty and regulatory compliance. It aims to enhance public sector efficiency and aligns with Germany's AI-driven economic goals.
SAP launches Sovereign Cloud in India to enable local data storage, boost AI development - The Indian Express
SAP has launched its Sovereign Cloud in India, enabling local data storage to support AI development and comply with India's National Information Security Policy & Guidelines. This initiative aims to help governments and regulated industries modernize infrastructure while maintaining data control. The offering includes a full-stack, open-source framework and deployment options, including a partnership with AWS.
UiPath Goes Live with SAP Cloud ERP Private
UiPath has successfully implemented SAP Cloud ERP Private as part of its digital transformation strategy, achieving high clean core scores. This move enhances UiPath's operational efficiency and agility by streamlining processes like billing and multi-GAAP reporting. The collaboration with SAP supports UiPath's automation-first vision, enabling scalable growth and innovation.
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