SAP Commerce Cloud Overview
SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.
Use Cases
Customers recommend Engagement Management, Products & Pricelist Management, Content Management, as the business use cases that they have been most satisfied with while using SAP Commerce Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Commerce Cloud.
SAP Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Commerce Cloud works with different mediums / channels such as Omnichannel. Mobile. Mobile App etc.
SAP Commerce Cloud's features include Personalization, Dashboard, Templates, etc. and SAP Commerce Cloud support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also SAP Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage." - Art Sebastian
SAP Commerce Cloud, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Commerce Cloud
Top Industries
- Information Technology and Services
- Retail
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Mid Market
SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on SAP Commerce Cloud Use Cases
What solutions does SAP Commerce Cloud provide for Engagement Management?
How does SAP Commerce Cloud facilitate Products & Pricelist Management?
How can SAP Commerce Cloud enhance your Content Management process?
What benefits does SAP Commerce Cloud offer for Proposal & Quote Management?
What solutions does SAP Commerce Cloud provide for Onboarding?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
|
|
We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
|
|
When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Art Sebastian VP Digital Experience Casey’s General Stores Inc |
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
|
Todd Thompson CIO doTERRA |
We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
|
KammyWestphal IT Manager Carestream Health |
When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Telecommunications
|
Telecommunications |
Case Study TesscoRead More |
|
NA |
CASE STUDY Delta Air LinesRead More |
Consumer Goods
|
Consumer Goods |
Case Study Robert Bosch GmbHRead More |
Video
Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know
Frequently Asked Questions(FAQ)
for SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.
It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.
It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.
What is SAP Commerce Cloud used for?
What are the top features of SAP Commerce Cloud?
Who uses SAP Commerce Cloud?
What are SAP Commerce Cloud alternatives?
Where is SAP Commerce Cloud located?
Peers used SAP Commerce Cloud for engagement management and products & pricelist management
SAP Commerce Cloud Competitors
SAP Commerce Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
SAP Commerce Cloud Integrations
SAP Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Commerce Cloud
Software Failure Risk Guidance
?for SAP Commerce Cloud
Overall Risk Meter
Top Failure Risks for SAP Commerce Cloud
SAP SE News
DyFlex Solutions on track to move customers to SAP Cloud - ARNnet
DyFlex Solutions is progressing in transitioning its customers to SAP Cloud, indicating a focus on cloud computing services.
SAP Business Network, Promote Subscription Makes It Easier Than Ever for Suppliers to Shine
SAP has launched the SAP Business Network, promote subscription, to help suppliers enhance their visibility, attract new customers, and grow their business by verifying company details and building trust with buyers.
Viasat's Digital Transformation with SAP: Championing Innovation Under Ravi Namboori's Vision
Viasat is undergoing a digital transformation with SAP under the leadership of Ravi Namboori to modernize its operations and support global scalability, particularly after acquiring Inmarsat in 2023.
SAP SE Feeds
SAP Releases Integrated Report 2024 and Files Annual Report 2024 on Form 20-F with the ...
SAP has released its Integrated Report 2024 and filed its Annual Report 2024 on Form 20-F with the U.S. Securities and Exchange Commission.
SAP appoints Simon Davies as President of newly-formed APAC region | Mi3
SAP appoints Simon Davies as President of the newly-formed APAC region, responsible for strategy and operations across Asia Pacific, including markets like Australia, China, and India.
Sebastian Steinhaeuser Joins SAP Board - The Software Report
Sebastian Steinhaeuser has been appointed to SAP's Executive Board to lead the new Strategy & Operations division, focusing on strategy, internal operations, and collaboration with global marketing.
SAP SE Profile
HQ Location
3999 West Chester Pike, Newtown Square, PA 19073, USA
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for SAP Commerce Cloud
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
SAP Commerce Cloud may get in touch with you regarding your request.
Request Custom Quote
SAP SE will get in touch with you regarding your request.