Sendlane Overview

Sendlane integrates email and SMS marketing to streamline communication strategies and reduce costs. By unifying customer data, businesses can craft personalized, multi-channel experiences that enhance customer retention. The platform's focus on eliminating chatbots and auto-responses fosters genuine customer interactions, aligning with current industry trends that prioritize human engagement. Sendlane's approach supports informed decision-making through strategic data unification, appealing to brands seeking high ROI. This solution is particularly relevant for businesses aiming to consolidate their marketing stack while maintaining a personal touch in customer communications.

Use Cases

Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sendlane.

Other use cases:

  • Contact List Management
  • Onboarding
  • Generation Of New Leads
  • Channel Marketing
  • Advertisement
  • Drip Marketing
  • Social Media Analytics
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sendlane.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
  • Build Brand Awareness
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
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Sendlane Use-Cases and Business Priorities: Customer Satisfaction Data

Sendlane works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

Sendlane's features include Personalization, Templates, Gamification, etc. and Sendlane support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Sendlane analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Features of Sendlane include behavior-based automation, website and event tracking, data segmentation, email re-targeting, real-time reporting, visual workflows, email builders, customer profiles and more...." Peer review

Sendlane, Slicktext, TextUs, Attentive, DialMyCalls, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sendlane offers unified email and SMS marketing specifically for eCommerce. It provides superior features, support, and customer experience.

Popular Business Setting

for Sendlane

Top Industries

  • Consumer Electronics
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business

Sendlane is popular in Consumer Electronics, Internet, and Marketing And Advertising and is widely used by Small Business,

Sendlane Customer wins, Customer success stories, Case studies

How does Sendlane facilitate Engagement Management?

Why is Sendlane the best choice for Communication Management?

Why is Sendlane the best choice for Workflow Management?

Why is Sendlane the best choice for Contact List Management?

How does Sendlane facilitate Onboarding?

20 buyers and buying teams have used Cuspera to assess how well Sendlane solved their SMS Marketing needs. Cuspera uses 1247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

The Fresh Chile Co. - Food & Beverages

Sendlane helped The Fresh Chile Co. unify email, SMS, and reviews in one platform. The owner, Chris Lang, switched from Klaviyo due to poor support and platform fragmentation. After moving to Sendlan...e, the company saved $24,000 a year. Email revenue increased by 35%. Average order value went up by 20%. Sendlane's support and unified tools made marketing easier for the small team.

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Sene - Apparel & Fashion

Sendlane helped Sene boost email and SMS revenue by 28%. Sene switched from Klaviyo to Sendlane for better support and unified email and SMS marketing. Sendlane's team helped Sene fix deliverability ...issues and improve segmentation. Sene saved 40% in costs after switching. Email clickthrough rates reached 4.5% on average. Sene now has a strong reputation and better results with Sendlane.

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Rx Smart Gear - Consumer Goods

Sendlane helped Rx Smart Gear boost revenue by 20% after switching from other email service providers. The company used Sendlane’s email and SMS marketing tools to create automated, multi-channel cam...paigns. Sendlane’s customer support trained the team to build automations from scratch. Rx Smart Gear now averages a 7% click rate across automations. The platform made it easy to integrate their BigCommerce store and favorite apps.

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80sTees - Retail

Sendlane helped 80sTees migrate from Klaviyo, solving high costs and poor customer service. The Sendlane team provided hands-on migration support and custom campaign features. 80sTees saw a 127% incr...ease in ROI and a 7% average click rate across automations. They also saved 50% on email and SMS marketing costs. Sendlane's deliverability reputation helped clean up their email list and reduce spam.

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Blue Bottle Coffee - Food & Beverages

Sendlane helped Blue Bottle Coffee improve their email marketing. The case study highlights how Blue Bottle Coffee used Sendlane's platform. The focus is on advertising and email marketing strategies.... Results or specific metrics are not provided in the content. The story shows how Sendlane supports food and beverage brands with email marketing solutions.

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Crazy Compression - Apparel & Fashion

Sendlane helped Crazy Compression boost email and SMS revenue by 41%. The company moved from Klaviyo to Sendlane for better support and a unified platform. With Aplo Group's help, they improved segme...ntation and retention marketing. Email subscribers grew by 39.6%. SMS revenue jumped 54.4%. Email open rates reached up to 50%. Crazy Compression now has stronger retention and higher sales.

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Sendlane’s New and Improved Forms: Mastering Data-Collection and Customer Acquisition for eCommerce

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Frequently Asked Questions(FAQ)

for Sendlane

What is Sendlane?

Sendlane is an email marketing platform for marketing teams to increase customer engagement and increase sales and revenue.

Sendlane helps marketing teams in email marketing, provides real time analytics, it offers multivariable segmentation which helps in finding and segmenting list to find new revenue that you could be missing out on. It sends personalized texts based on behaviors and triggers to communicate with customers. It provides intelligent pop ups and tracks behavior of the customers.

Sendlane comes with easily designable and sends the perfect mobile and desktop optimized email using powerful drag-and-drop campaign builder, no technical skills required (but you can use HTML). It uses machine learning for open predictability. It automatically analyses customer open patterns and habits of each contact to ensure your messages are sent when each person is most likely to engage. It comes with customizable intelligent pop ups with inline, pop-ups, floating top or bottom banners and floating box. It comes with integration to 1400 + applications.

What is Sendlane used for?

Sendlane is a SMS Marketing Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Engagement Management, Communication Management and Workflow Management .

What are the top features of Sendlane?

Personalization, Templates and Gamification are some of the top features of Sendlane.

Who uses Sendlane?

Sendlane is used by Consumer Electronics, Internet and Marketing And Advertising among other industries.

What are Sendlane alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Sendlane.

Where is Sendlane located?

Sendlane is headquartered at 10620 Treena Street, Suite 160, San Diego, CA 92131, US.
lightning

Peers used Sendlane for engagement management and communication management

Sendlane Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (25)
Analytics

4.35/5 ★

Read Reviews (33)
Custom Reports

4.05/5 ★

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (25)
Analytics

4.35/5 ★

Read Reviews (33)
Custom Reports

4.05/5 ★

Read Reviews (123)

Software Failure Risk Guidance

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for Sendlane

Overall Risk Meter

Low Medium High

Top Failure Risks for Sendlane

SENDLANE, INC News

Partnership

Introducing The Wonderment Sendlane Integration

Sendlane and Wonderment have launched a new integration, enabling Sendlane users to send transactional email and SMS messages, including order and shipping status updates. This partnership allows ecommerce brands to enhance customer retention and experience by automating real-time order communications through Sendlanes unified marketing platform.

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SENDLANE, INC Profile

Company Name

SENDLANE, INC

Company Website

https://www.sendlane.com/

HQ Location

10620 Treena Street, Suite 160, San Diego, CA 92131, US

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES C