Sharpspring: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Sharpspring
Brand: Sharpspring
Rating: 4.5 (15088 reviews)

4.5 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(15088)

Sales & Marketing Automation Platform to boost conversions and deliver results.

AI Powered

App Partner

Sharpspring Overview

SharpSpring stands out as a comprehensive Revenue Growth Platform, integrating sales, marketing automation, and CRM functionalities to drive business growth. It offers a full-funnel approach, enabling businesses to automate every buyer journey while maintaining personalization. This platform supports the entire customer lifecycle, providing a cohesive tech stack that eliminates the need for multiple tools. With over 2,000 agencies and 10,000 businesses relying on its capabilities, SharpSpring is recognized for its affordability and effectiveness in generating leads and fueling growth. A unique aspect is its ability to automate processes without sacrificing the personal touch, a critical factor in scaling operations efficiently.

Use Cases

Customers recommend Engagement Management, Workflow Management, Communication Management, as the business use cases that they have been most satisfied with while using Sharpspring.

Other use cases:

Campaign Management
Social Media Management
Lead Tracking
Generation Of New Leads
Training & Onboarding
Content Management
Lead Nurturing

See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Sharpspring.

Other priorities:

Enhance Customer Relationships
Increase Sales & Revenue
Grow Market Share
Enter New Markets Internationally Or Locally
Improve Internal Communications
Scale Best Practices
Improve Stakeholder Relations
Launch New Products
Improve Digital And Social Presence
Build Brand Awareness
Improve Consistency
Increase Customer Life Time Value
Improve Brand Engagement
Establish Thought Leadership
Shorten Ramp Up Time
Improve Visibility
Improve Efficiency

See all business priorities See less business priorities

Sharpspring Use-Cases and Business Priorities: Customer Satisfaction Data

Sharpspring works with different mediums / channels such as E-Mail. Website. and Social Media.

Sharpspring's features include Landing Page, Personalization, Templates, etc. and Sharpspring support capabilities include AI Powered, Email Support, Chat Support, etc. also Sharpspring analytics capabilities include Analytics, and Custom Reports.

Reviews

"We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design." - Raymond Cobb

Sharpspring, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SharpSpring fuels growth and drives leads with sales and marketing automation. An affordable all-in-one CRM platform is provided.

Popular Business Setting

for Sharpspring

Top Industries

Marketing and Advertising
Computer Software
Construction

Popular in

Small Business
Mid Market
Enterprise

Sharpspring is popular in Marketing And Advertising, Computer Software, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Sharpspring Use Cases

What Are the key features of Sharpspring for Engagement Management?

SharpSpring Engagement Management capabilities automate various tasks such as emails, notifications, and follow-ups, thereby enhancing engagement with customers and prospects. This platform helps businesses track engagement metrics, personalize communication, and build effective funnels. However, the tool may be limited for organizations requiring advanced automation or complex business processes.

"...Then I follow up with these prospects through email drip campaigns...." Peer review by Greg Dungan, Owner, Two Creative Design Group, LLC

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How does Sharpspring address your Workflow Management Challenges?

SharpSpring offers visual workflow management capabilities, enabling users to design and automate marketing processes, including email sequences, landing page interactions, and lead nurturing. Workflows can be customized with various triggers, actions, and tags for reporting purposes. A limitation of the system is that users cannot copy workflows between different instances.

"...Scheduling emails and workflows in SharpSpring is super easy, especially once you've been doing it for a while...." Peer review by Lianne P

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Why is Sharpspring the best choice for Communication Management?

SharpSpring facilitates communication management by enabling automated workflows, tracking interactions, and facilitating collaborative efforts. SharpSpring offers a robust email marketing engine, landing page creation, and integrated CRM functionality. SharpSpring's social media capabilities are limited in functionality and reliability.

"...SharpSpring's content calendar is a great way to keep track of upcoming email jobs and social posts...." Peer review by Employee in Marketing

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What benefits does Sharpspring offer for Campaign Management?

SharpSpring offers comprehensive campaign management capabilities. Users can design and automate marketing campaigns, track leads, and analyze campaign performance. The platform integrates email marketing, landing page creation, CRM, and other features. However, limitations exist in reporting capabilities, as the platform currently lacks the ability to view campaign reports by specific dates.

"...It's possible to track any campaign using the tool to better understand what marketing efforts are generating the highest ROI...." Peer review by Alexandre Vilarinho, Supervisor Comercial e Operações, Inbound Marketing Brasil

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84+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Sharpspring solved their Marketing Automation needs. Cuspera uses 15088 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Raymond Cobb JBMedia	We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design. Testimonial By Raymond Cobb
Brandon Lyon City Segment	SharpSpring has become my choice for marketing automation because it offers equivalent service compared to HubSpot, but SharpSpring also has a pricing model that gives agencies control over client pricing. Testimonial By Brandon Lyon
Lianne Peters Image Works	SharpSpring is very user-friendly, and the quality of support is exceptional! You can easily jump on the phone with SharpSpring's support team, troubleshoot your problems, and get your questions answered right away. Testimonial By Lianne Peters

CUSTOMERS	TESTIMONIALS
Raymond Cobb JBMedia	We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design. Testimonial By Raymond Cobb
Brandon Lyon City Segment	SharpSpring has become my choice for marketing automation because it offers equivalent service compared to HubSpot, but SharpSpring also has a pricing model that gives agencies control over client pricing. Testimonial By Brandon Lyon
Lianne Peters Image Works	SharpSpring is very user-friendly, and the quality of support is exceptional! You can easily jump on the phone with SharpSpring's support team, troubleshoot your problems, and get your questions answered right away. Testimonial By Lianne Peters

Case Studies

Marketing and Advertising

Case Study Matte Black Brand Agency

Learn how one agency helped a client double campaign ROI with their first campaign.

Computer Software

Case Study InJoy Global

Using SharpSpring CRM, InJoy Global has seen a 10x increase in the number of active, engaged leads in their sales pipeline.

Marketing and Advertising

Case Study FunnelBud

Convert clients from HubSpot and Pardot to SharpSpring and watch your revenue climb.

Marketing and Advertising

Case Study Biznet Digital

Biznet was able to bring in 45% more leads each month for the retirement community by utilizing SharpSpring forms, personas and dynamic content.

Marketing and Advertising

Case Study PlanStartGrow

How Sharpspring helped PlanStartGrow in Boosting Leads 5x With Marketing Automation

Marketing and Advertising

Case Study Bolt Goodly

After implementing SharpSpring, Bolt Goodly was able to help SMI double its customer base in just eight weeks

A SharpSpring Product Explainer - What we do

Frequently Asked Questions(FAQ)

for Sharpspring

What is Sharpspring?

SharpSpring is a sales and marketing automation platform for sales and marketing team to drive more leads and increase sales.

It primarily helps with campaign management, blog development, reporting, sales automation and dynamic form building. It has built-in and 3rd-Party CRM Integrations.

It comes with built in analytics and automation capabilities for campaign management, sales automation and dynamic form building.

What is Sharpspring used for?

Sharpspring is a Marketing Automation Software mainly used by its customers to Acquire Customers and Improve ROI by Engagement Management, Workflow Management and Communication Management .