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Sisense: Use-Cases, Insights and Reviews | 2025 Cuspera

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(9143)

Sisense: Business Intelligence (BI) Software & Analytics Tools

AI Powered

Sisense Overview

Sisense enables intelligent analytics in products, converting data into revenue. It offers pro-code, low-code, and no-code capabilities.

Use Cases

Customers recommend Competitive Intelligence, White Labeling, Onboarding, as the business use cases that they have been most satisfied with while using Sisense.

Other use cases:

Engagement Management
Helpdesk Management
Social Media Analytics
Communication Management
Sales Document Management
Lead Analytics
Funnel Analysis

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sisense.

Other priorities:

Enhance Customer Relationships
Improve Efficiency
Improve ROI
Scale Best Practices
Enter New Markets Internationally Or Locally
Launch New Products
Improve Stakeholder Relations
Grow Market Share
Improve Internal Communications
Manage Risk
Improve Visibility
Increase Customer Life Time Value
Establish Thought Leadership
Improve Navigation
Improve Brand Engagement

See all business priorities See less business priorities

Sisense Use-Cases and Business Priorities: Customer Satisfaction Data

Sisense works with different mediums / channels such as Support Groups.

Sisense's features include Dashboard, Widgets, Alerts: Popups & Notifications, etc. and Sisense support capabilities include Chat Support, Email Support, AI Powered, etc. also Sisense analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re proud of our top leadership ranking and recognition in the 2020 Dresner Industry Excellence Awards. The awards reflect the premium we place not only on delivering a powerful analytics platform that distributes insights to everyone, but the way... we engage with and support our customers. Customer obsession is our core value, and earning customer trust will always be our top priority." - Gali Kedar

Sisense, CARTO Platform, Hevo, Phocas, Databox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sisense

Top Industries

Information Technology and Services
Computer Software
Internet

Popular in

Mid Market
Small Business
Enterprise

Sisense is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Sisense Use Cases

What solutions does Sisense provide for Competitive Intelligence?

Sisense offers a comprehensive business intelligence tool that enables efficient data manipulation and visualization, facilitating informed business decisions. The platform's user-friendly interface empowers users to create custom dashboards and download data for further analysis. The platform's lack of standardized benchmarks for comparison limits its analytical capabilities.

"...The customer needed a reporting solution and business information analysis to partner with their Wonderware HMI system...." Peer review by Erik Luxhoj, Owner, Luxhoj Consulting LLC

Why is Sisense the best choice for White Labeling?

Sisense provides white-labeling capabilities, enabling users to customize the platform's appearance and branding. This includes the use of APIs and developer toolkits for seamless integration and a suite of widgets and add-ons for enhanced functionality. While Sisense offers a robust set of white-labeling features, limitations exist in the level of customization achievable, potentially making the origin of the platform identifiable.

"...The ability for organizations to white label Sisense and use APIs to extend analytic content are also major value-adds. ..." Sisense Closes $80M Funding from Insight Venture Partners

How does Sisense address your Onboarding Challenges?

Sisense provides comprehensive onboarding and training programs. These programs are thorough and designed to equip users with the necessary skills to utilize the platform effectively. While the onboarding process is generally well-received, some users have reported encountering minor issues during the process. Sisense's reliance on Windows Server for deployment may present a challenge for organizations with Linux-centric development teams.

"...Transition from Sales to Onboarding was seamless with no gap in productivity...." Peer review by Brandy M., Finance Supervisor

What solutions does Sisense provide for Engagement Management?

Sisense's Engagement Management capabilities enable users to interact with and explore data effectively. It fosters user engagement by facilitating the creation of visually appealing dashboards that resonate with audiences. Limitations exist in scaling high availability implementations, which may require professional services involvement.

"...It has helped us to create and aggregate of all of our traffic analytical data, so that we can see the sources and the follow-up actions...." Peer review by User

Why is Sisense the best choice for Helpdesk Management?

Sisense provides responsive and helpful customer support. Technical support is available for troubleshooting challenges. The helpdesk responds quickly to questions and tickets. The platform's capabilities are limited for organizations relying heavily on attribution or still in a Google Analytics phase.

"...I would not use it if you are still in a Google Analytics phase, nor if you are overly reliant on attribution, but for daily use and combining data systems, especially for a multi-touch call center or lead generation organization it is a great cost-effective way to get the data out without huge development costs...." Peer review by Director in Marketing

57+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Sisense solved their Business Intelligence needs. Cuspera uses 9143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Gali Kedar Chief Customer Officer Dresner Advisory Services	We’re proud of our top leadership ranking and recognition in the 2020 Dresner Industry Excellence Awards. The awards reflect the premium we place not only on delivering a powerful analytics platform that distributes insights to everyone, but the way we engage with and support our customers. Custome...r obsession is our core value, and earning customer trust will always be our top priority. Testimonial By Gali Kedar
Brent Allen Director of Infrastructure and Operations Skullcandy	Bulb is the KPI you don't need to load on your screen. It's a physical piece that's simply part of your life, a powerful way of telling you whether things are going well. Testimonial By Brent Allen
Aaron Stronge Associate Director of IP Anaqua	Our clients are savvy in terms of their analytics needs and demand data and processes they can trust, and Sisense helped us do just that. Testimonial By Aaron Stronge

CUSTOMERS	TESTIMONIALS
Gali Kedar Chief Customer Officer Dresner Advisory Services	We’re proud of our top leadership ranking and recognition in the 2020 Dresner Industry Excellence Awards. The awards reflect the premium we place not only on delivering a powerful analytics platform that distributes insights to everyone, but the way we engage with and support our customers. Custome...r obsession is our core value, and earning customer trust will always be our top priority. Testimonial By Gali Kedar
Brent Allen Director of Infrastructure and Operations Skullcandy	Bulb is the KPI you don't need to load on your screen. It's a physical piece that's simply part of your life, a powerful way of telling you whether things are going well. Testimonial By Brent Allen
Aaron Stronge Associate Director of IP Anaqua	Our clients are savvy in terms of their analytics needs and demand data and processes they can trust, and Sisense helped us do just that. Testimonial By Aaron Stronge

Case Studies

Non-Profit Organization Management

CASE STUDY USA Swimming

Sisense helped USA Swimming improve data access and analytics for its 400,000 members. Before Sisense, USA Swimming struggled with static data, slow report updates, and limited insights. Sisense deli...vered user-friendly dashboards, advanced segmentation, and faster report updates. Load times improved 3x, and report updates now happen the same day instead of weeks. Clubs can now compare their performance to national averages and access better self-service analytics.

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Transportation/Trucking/Railroad

CASE STUDY VT Freight Express (VTFE)

Sisense helped VT Freight Express (VTFE) move from manual reporting to real-time business intelligence. VTFE faced slow, manual data processes and needed a cloud-based BI tool due to limited internet... bandwidth. Sisense provided easy-to-use dashboards and fast data integration, even for non-coders. VTFE saved over 16 hours per week and improved delivery and staffing decisions. Sisense Cloud boosted speed, security, and efficiency, letting staff focus on strategic work.

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Information Services

CASE STUDY Measuremen

Sisense helped Measuremen automate workplace analytics. Manual reporting time dropped from 16 hours to 30 minutes. Report delivery improved from two weeks to same-day. Sisense enabled real-time data ...refreshes every 15 minutes. Staffing for reporting dropped from five full-time to two part-time roles. Clients now get interactive dashboards instead of static PDFs.

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CASE STUDY MarcomCentral®

Sisense helped MarcomCentral® add embedded analytics to their marketing asset management platform. MarcomCentral® needed a way for customers to view and design dashboards with their own data. Sisense... delivered this in 4-6 weeks, much faster than their previous partner. The new system lets MarcomCentral® offload work from customers and improve efficiency. Customers now find it easier to justify the product's cost and can scale their marketing teams. Sisense's intuitive interface reduced the need for a large data team and improved customer satisfaction.

Read more →

Information Technology and Services

CASE STUDY Vitality

Vitality used Sisense to add embedded analytics to its smart building platform. The company needed advanced analytics to meet customer demands and grow into new markets. Sisense let Vitality quickly ...add customizable analytics, saving time and money. With Sisense, Vitality helped a major retailer detect water leaks and save millions in inventory losses. Sisense also enabled Vitality to unify data, match its brand, and deliver secure, enterprise-grade analytics.

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Financial Services

CASE STUDY Narmi

Narmi Analytics, powered by Sisense, helps banks and credit unions solve data analysis challenges. The platform embeds analytics in Narmi’s Admin Portal. Users get no-code drag and drop widgets and v...isual modeling. This makes data analysis easy for all departments. Business decision-makers get personalized, actionable intelligence in their workflows. The solution breaks down data silos and reduces manual effort.

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Video

Sisense Fusion: Embedded analytics for confident decision-making

Video Thumbnail

Frequently Asked Questions(FAQ)

for Sisense

What is Sisense?

Sisense is a business intelligence and analytics platform for complex data to easily prepare, analyze, and explore growing data from multiple sources. It helps to enhance customer relationships and increase sales and revenue.

Sisense empowers builders to deliver insights on complex data to achieve better outcomes. It offers code-driven tools to analyze data and deliver data insights, builds actionable analytic apps with the data, and also embeds white-labeled analytics into products and services using a full suite of APIs.

Some of its features include connecting and analyzing data from multiple sources, analyzing data with personalized dashboards, interactive visualizations, and robust analytical capabilities, taking action on the insights, confidently secure and control data, and many more.

What is Sisense used for?

Sisense is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, White Labeling and Onboarding .

What are the top features of Sisense?

Dashboard, Widgets and Alerts: popups & Notifications are some of the top features of Sisense.

Who uses Sisense?

Sisense is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Sisense alternatives?

CARTO Platform, Hevo, Phocas and Databox are popular alternatives for Sisense.

Where is Sisense located?

Sisense is headquartered at 1359 Broadway 4th Floor, New York, NY 10018, USA.

lightning

Peers used Sisense for competitive intelligence and white labeling

Sisense Competitors

More Sisense Alternatives...

Sisense Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.55/5 ★ Read Reviews (59)
Analytics	4.51/5 ★ Read Reviews (1062)
Custom Reports	3.87/5 ★ Read Reviews (2371)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.55/5 ★ Read Reviews (59)
Analytics	4.51/5 ★ Read Reviews (1062)
Custom Reports	3.87/5 ★ Read Reviews (2371)

Sisense Integrations

Sisense integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.38/5 ★

Read Reviews (796)

Data Export

3.84/5 ★

Read Reviews (1222)

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★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

MongoDB

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Intercom

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Tray.io Automation Platform

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Software Failure Risk Guidance

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for Sisense

Overall Risk Meter

Low Medium High

Top Failure Risks for Sisense

Sisense News

Product 26/05/2025

Sisense Unveils Sisense Intelligence: GenAI to Bridge the Gap Between Data and Action

Sisense announced Sisense Intelligence, a generative AI-powered analytics platform designed to accelerate decision-making by transforming raw data into actionable insights. The new solution integrates GenAI capabilities, enabling users to interact with data using natural language and automate complex analytics workflows. Sisense Intelligence aims to bridge the gap between data and business action for enterprise customers.

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Executive 19/01/2025

Sisense announces CEO transition and key promotions

Sisense announced a CEO transition with Ariel Katz becoming CEO and Kristina Agassi as COO, while Amir Orad transitions to Executive Chairman.

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Partnership 16/09/2024

Sisense Partners With Funraise to Revolutionize Fundraising With Cutting-Edge Data Analytics - Business Wire

Sisense is teaming up with Funraise to improve fundraising using advanced data analytics tools.

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25/06/2024

Sisense debuts GenAI-powered analytics narratives and natural language querying

Sisense, the leader in API-first embedded analytics that transform enterprise data into a competitive edge, is announcing the beta launch of the ...

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Sisense Profile

Company Name

Sisense

Company Website

https://www.sisense.com/

Year Founded

2010

HQ Location

1359 Broadway 4th Floor, New York, NY 10018, USA

Employees

501-1000

Social

Financials

SERIES F