Sprinklr Core Overview

Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.

Use Cases

Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.

Other use cases:

  • Advertisement
  • Content Management
  • Workflow Management
  • Collaboration
  • Social Media Marketing
  • Helpdesk Management
  • Campaign Management
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Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Manage Risk
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Launch New Products
See all business priorities See less business priorities

Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Core works with different mediums / channels such as Social Media.

Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.

Reviews

"Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we ...lacked before." - BRITTANY NEISH

Sprinklr Core, Tubular, Renderforest Video, InVideo, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Core

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Sprinklr Core Use Cases

What solutions does Sprinklr Core provide for Social Media Management?

What solutions does Sprinklr Core provide for Engagement Management?

How can Sprinklr Core enhance your Communication Management process?

What makes Sprinklr Core ideal for Content Management?

58+ more Business Use Cases

21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sprinklr Core testimonial

BRITTANY NEISH

Sr. Social Strategist, Moen

Moen

Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH
Sprinklr Core testimonial

masahiro ozeki

WEB ADVERTISING PLANNER

Transcosmos

Workload operations on weekends and late evenings were always an issue. Sprinklr Rule Engine drastically reduces time and costs to empower our teams to focus on the strategy of media more than ever. Testimonial By masahiro ozeki
Sprinklr Core testimonial

Marena Bitz

Social Media Strategist

MGM Resorts International

I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz
CUSTOMERS TESTIMONIALS
Sprinklr Core testimonial

BRITTANY NEISH

Sr. Social Strategist, Moen

Moen

Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH
Sprinklr Core testimonial

masahiro ozeki

WEB ADVERTISING PLANNER

Transcosmos

Workload operations on weekends and late evenings were always an issue. Sprinklr Rule Engine drastically reduces time and costs to empower our teams to focus on the strategy of media more than ever. Testimonial By masahiro ozeki
Sprinklr Core testimonial

Marena Bitz

Social Media Strategist

MGM Resorts International

I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz

Case Studies

COMPANY INDUSTRY CASE STUDIES
Sprinklr Core case study
NA
Global Energy Company

How A Global Energy Company used Sprinklr to unify its community management and centralise its social media operations

Read More
Sprinklr Core case study
NA
Case Study Starwood

How Starwood uses social to create the ultimate guest experience

Read More
Sprinklr Core case study
NA
Case Study Groupon

How Sprinklr helps Groupon in sharing of content across countries, languages and platforms.

Read More

Video

How to Use AI-Powered Social Listening to Boost Your Social Media Strategy

Video Thumbnail

Frequently Asked Questions(FAQ)

for Sprinklr Core

What is Sprinklr Core?

Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.

Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.

Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.

Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.

What is Sprinklr Core used for?

Sprinklr Core is a Social Media Marketing Software mainly used by its customers to Improve ROI and Acquire Customers by Social Media Management, Engagement Management and Communication Management .

What are the top features of Sprinklr Core?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Sprinklr Core.

Who uses Sprinklr Core?

Sprinklr Core is used by Marketing And Advertising, Non-Profit Organization Management and Computer & Network Security among other industries.

What are Sprinklr Core alternatives?

Tubular, Renderforest Video, InVideo and Missinglettr are popular alternatives for Sprinklr Core.

Where is Sprinklr Core located?

Sprinklr Core is headquartered at 29 West 35th Street, 7th Floor, New York, NY 10001 USA.
lightning

Peers used Sprinklr Core for social media management and engagement management

Sprinklr Core Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (114)
Analytics

4.39/5 ★

Read Reviews (354)
Custom Reports

4.28/5 ★

Read Reviews (666)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (114)
Analytics

4.39/5 ★

Read Reviews (354)
Custom Reports

4.28/5 ★

Read Reviews (666)

Sprinklr Core Integrations

Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.19/5 ★

Read Reviews (422)
Data Export

4.02/5 ★

Read Reviews (174)

Software Failure Risk Guidance

?

for Sprinklr Core

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Core

Sprinklr Inc. News

Sprinklr Announces New Integration with Bluesky for Insights and Publishing - Yahoo Finance

Sprinklr has announced a new integration with Bluesky for insights and publishing.

12/02/2025 - source

Sprinklr Named Leader in Forrester Wave 2024, Excels in AI and Social Suite Innovation - StockTitan

Sprinklr is recognized as a leader in the Forrester Wave 2024 for its AI and social suite innovations.

10/12/2024 - source

Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm - Business Wire

Sprinklr was named a leader in the Q4 2024 Social Suites Report by an independent research firm.

10/12/2024 - source

Sprinklr Inc. Feeds

Sprinklr (CXM): Strong Industry, Solid Earnings Estimate Revisions - Yahoo Finance

Sprinklr (CXM) is experiencing strong industry performance and has seen solid revisions in its earnings estimates.

09/04/2025 - source

Venke Sharma steps down as Global Product Strategy Head at Sprinklr - afaqs!

Venke Sharma has stepped down as the Global Product Strategy Head at Sprinklr.

06/04/2025 - source

Sprinklr Full Year 2025 Earnings: EPS Beats Expectations - Simply Wall St News

Sprinklr's full-year 2025 earnings report shows revenue of $796.4 million, an 8.7% increase from 2024, and net income of $121.6 million, up 137%. EPS rose to $0.47, exceeding analyst expectations. The U.S. segment contributed 54% of total revenue.

26/03/2025 - source

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE