Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"80% of our budget is now allocated to social and digital. Why? Because we know that these channels allow us to reach and engage with customers at scale." - Dean Aragon
Sprinklr Core, Tubular, Renderforest Video, InVideo, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Sprinklr Core Use Cases
What makes Sprinklr Core ideal for Engagement Management?
How efficiently Does Sprinklr Core manage your Communication Management?
How does Sprinklr Core facilitate Advertisement?
How does Sprinklr Core address your Content Management Challenges?
58+ more Business Use Cases
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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80% of our budget is now allocated to social and digital. Why? Because we know that these channels allow us to reach and engage with customers at scale. Testimonial By Dean Aragon |
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I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz |
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It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Dean Aragon CEO & Global VP of Brand Shell |
80% of our budget is now allocated to social and digital. Why? Because we know that these channels allow us to reach and engage with customers at scale. Testimonial By Dean Aragon |
![]() Marena Bitz Social Media Strategist MGM Resorts International |
I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz |
![]() Katrina Munsell Director, AI and Innovation Microsoft |
It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
Case Studies
CASE STUDY Acer
CASE STUDY Vodafone Germany
CASE STUDY Lenovo
CASE STUDY Uber
CASE STUDY Standard Chartered Bank
CASE STUDY IKEA
Video
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy

Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (114) |
Analytics | Read Reviews (354) |
Custom Reports | Read Reviews (666) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (114) |
Analytics | Read Reviews (354) |
Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards - Business Wire
Sprinklr won the 2025 CCW Excellence Award for Cloud-Based CX Solution of the Year. The recognition highlights Sprinklr Services AI-powered customer experience platform, which supports over 30 digital, social, and voice channels. The award cites innovation, measurable impact on customer satisfaction, operational efficiency, and advanced use of AI, analytics, and automation.
Sprinklr (CXM) Reports Q1 Earnings: What Key Metrics Have to Say
Sprinklr reported first quarter revenue of $205.5 million. The earnings release highlights key financial metrics for the period, reflecting continued growth in the unified customer experience management software market.
Sprinklr (CXM) to Release Quarterly Earnings on Wednesday - MarketBeat
Sprinklr (CXM) will announce its quarterly earnings results on Wednesday, providing insights into its financial performance for the recent period.
Sprinklr Announces Date of First Quarter Financial Results - StreetInsider
Sprinklr will announce its first quarter financial results on a specified date. This update provides investors and stakeholders with the upcoming schedule for the company's financial disclosure.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How can Sprinklr Core optimize your Social Media Management Workflow?