Sprinklr Insights Overview

Sprinklr Insights offers real-time customer sentiment analysis and market trend prediction. It helps businesses create effective, insight-driven strategies.

Use Cases

Customers recommend Collaboration, Social Media Management, Advertisement, as the business use cases that they have been most satisfied with while using Sprinklr Insights.

Other use cases:

  • Engagement Management
  • Advocacy Management
  • Tracking & Monitoring Communications
  • Social Media Marketing
  • Content Management
  • Sending & Publishing Communications
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sprinklr Insights.

Other priorities:

  • Manage Risk
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Sprinklr Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Insights works with different mediums / channels such as Social Media.

Sprinklr Insights's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Sprinklr Insights support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Insights analytics capabilities include Analytics, and Custom Reports.

Reviews

"The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform f...or customer experience management.”" - Ravi Mitra

Sprinklr Insights, Walls.io, Missinglettr, YouScan, Publer, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Insights

Top Industries

  • Manufacturing
  • Restaurants
  • Construction

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Sprinklr Insights is popular in Manufacturing, Restaurants, and Construction and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Sprinklr Insights Use Cases

How efficiently Does Sprinklr Insights manage your Social Media Management?

What benefits does Sprinklr Insights offer for Engagement Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Insights solved their Social Media Marketing needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Insights testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Insights testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman
CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Insights testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Insights testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman

Case Studies

COMPANY INDUSTRY CASE STUDIES
Sprinklr Insights case study
Computer Software
Computer Software
Case Study WalkMe

See how WalkMe ensures digital ROI with customized data integrations for LinkedIn and Salesforce from Sprinklr.

Read More
Sprinklr Insights case study
Entertainment
Entertainment
Case Study YG Entertainment

How Sprinklr helped YG Entertainment streamline the way it monitors fan conversations for a more structured

Read More
Sprinklr Insights case study
Manufacturing
Manufacturing
Case Study Denver International Airport

Learn how DEN partnered with Sprinklr to transform its quality, quantity, and speed of customer engagement

Read More

Video

Modern Research

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Frequently Asked Questions(FAQ)

for Sprinklr Insights

What is Sprinklr Insights?

Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence.

The features include listening to conversations on mainstream Social channels and Web data, Email, Chats, Surveys, TV, Radio and more with the highest data access partnership and data syndication rights. The Learn feature provides verticalized AI models, Workflow automation, AI-powered Emotion detection, Spam detection, AI-Powered sentiment, Entity extraction, audience analysis and more.

The Act feature enables Location and product insights, smart alerts, insights tracking, data visualization and automated reports distribution and many other capabilities.

What is Sprinklr Insights used for?

Sprinklr Insights is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Collaboration, Social Media Management and Advertisement .

What are the top features of Sprinklr Insights?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Sprinklr Insights.

Who uses Sprinklr Insights?

Sprinklr Insights is used by Manufacturing, Restaurants and Construction among other industries.

What are Sprinklr Insights alternatives?

Walls.Io, Missinglettr, YouScan and Publer are popular alternatives for Sprinklr Insights.

Where is Sprinklr Insights located?

Sprinklr Insights is headquartered at 29 West 35th Street, 7th Floor, New York, NY 10001 USA.
lightning

Peers used Sprinklr Insights for collaboration and social media management

Sprinklr Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)

Sprinklr Insights Integrations

Sprinklr Insights integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Sprinklr Insights

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Insights

Sprinklr Inc. News

Sprinklr Announces New Integration with Bluesky for Insights and Publishing - Yahoo Finance

Sprinklr has announced a new integration with Bluesky for insights and publishing.

12/02/2025 - source

Sprinklr Named Leader in Forrester Wave 2024, Excels in AI and Social Suite Innovation - StockTitan

Sprinklr is recognized as a leader in the Forrester Wave 2024 for its AI and social suite innovations.

10/12/2024 - source

Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm - Business Wire

Sprinklr was named a leader in the Q4 2024 Social Suites Report by an independent research firm.

10/12/2024 - source

Sprinklr Inc. Feeds

Sprinklr (CXM): Strong Industry, Solid Earnings Estimate Revisions - Yahoo Finance

Sprinklr (CXM) is experiencing strong industry performance and has seen solid revisions in its earnings estimates.

09/04/2025 - source

Venke Sharma steps down as Global Product Strategy Head at Sprinklr - afaqs!

Venke Sharma has stepped down as the Global Product Strategy Head at Sprinklr.

06/04/2025 - source

Sprinklr Full Year 2025 Earnings: EPS Beats Expectations - Simply Wall St News

Sprinklr's full-year 2025 earnings report shows revenue of $796.4 million, an 8.7% increase from 2024, and net income of $121.6 million, up 137%. EPS rose to $0.47, exceeding analyst expectations. The U.S. segment contributed 54% of total revenue.

26/03/2025 - source

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE