TeleSign Overview

Telesign provides global verification and programmable communication APIs. Their services include SMS, voice, and phone number intelligence solutions.

Use Cases

Customers recommend Engagement Management, Communication Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using TeleSign.

Other use cases:

  • Workflow Management
  • Customer Feedback Management
  • Call Recording
  • Helpdesk Management
  • Training & Onboarding
  • Campaign Management
  • Content Curation
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using TeleSign.

Other priorities:

  • Build Brand Awareness
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
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TeleSign Use-Cases and Business Priorities: Customer Satisfaction Data

TeleSign works with different mediums / channels such as Phone Calls. Text SMS. Chat etc.

TeleSign's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and TeleSign support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also TeleSign analytics capabilities include Custom Reports, and Analytics.

TeleSign, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

TeleSign Customer wins, Customer success stories, Case studies

How efficiently Does TeleSign manage your Engagement Management?

What makes TeleSign ideal for Communication Management?

What Are the key features of TeleSign for Workflow Management?

How can TeleSign optimize your Customer Feedback Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well TeleSign solved their Digital Analytics needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

AstroPay - Financial Services

AstroPay used Telesign to fight fake account creation and improve onboarding. Telesign's API Intelligence and SMS tools helped AstroPay spot risky users and block fraud. AstroPay saw faster onboardin...g, fewer fake accounts, and better SMS delivery. The solution increased ROI and kept more accounts active. AstroPay now offers a safer, smoother payment experience for its global users.

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Fiverr - Internet

Fiverr used Telesign to make its online marketplace safer. The company added phone verification and two-factor authentication to protect accounts. Telesign’s APIs help block harmful users and reduce ...fraud. Unauthorized withdrawals dropped by 60%. Fiverr now offers a secure, easy sign-up for millions of users. The platform keeps improving trust and safety with Telesign’s technology.

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Skype - Cloud Software

Telesign Intelligence helped Skype block robocalls and reduce fraud. Skype faced a problem with nearly half of inbound calls to virtual numbers being fraudulent. Telesign's solution used phone number... intelligence and machine learning to filter out unwanted calls. Skype now blocks one million fraudulent calls per day, about 50% of inbound traffic. Customer satisfaction increased as a result of fewer scam calls.

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Crassula.io - Financial Services

Telesign’s SMS API helps Crassula.io boost SMS security for digital banking. Crassula.io needed to stop fraud and protect user accounts. They used Telesign’s SMS one-time-passcode for sign-in, sign-u...p, and transfers. This made it harder for fake users and bots to get in. Crassula.io now expects better attack management and lower costs from fraud.

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BigDataCorp - Information Technology And Services

Telesign Phone ID helped BigDataCorp improve digital identity verification. BigDataCorp needed to fight fraud and validate phone numbers for its clients. Telesign’s solution offered fast, accurate, a...nd complete coverage in Brazil. Integration was easy with Telesign’s APIs and documentation. BigDataCorp reduced fake account sign-ups and improved user validation. The partnership helped BigDataCorp attract new partners and grow its business.

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Blue Marble Health - Health, Wellness And Fitness

Telesign SMS and Voice Verify helped Blue Marble Health meet HIPAA compliance. Blue Marble Health needed to protect patient data and follow strict privacy rules. They used Telesign’s APIs to add mult...i-factor authentication for administrators and clinicians. This made onboarding, account changes, and password resets more secure. Blue Marble Health improved data protection and made it easier to follow HIPAA regulations.

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Safe and simple onboarding with Telesign

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Frequently Asked Questions(FAQ)

for TeleSign

What is TeleSign?

TeleSign is a communication platform that helps to connect and protect the business and customers from preventing fake accounts, secure customer interactions, reduce fraud in their enterprises and streamline customer engagement through developer-friendly APIs that deliver user verification, digital identity, and omnichannel communications solving unique customer challenges by bridging the business to the complex world of telecommunications.

Telesign helps to deliver a secure onboarding experience that builds trust without increasing user friction. Minimize risk with comprehensive fraud Prevention by plugging in mobile identity data into the internal fraud models to keep the customers and business safe. Secures account with proactive signals and establishes reliable and secure customer communication through the channel the customer's trust.

Some of its features include digital identity, phone verification and messaging API, programmable voice API, safe, simple and secure onboarding, fraud prevention, account integrity and multichannel engagement.

What is TeleSign used for?

TeleSign is a Digital Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Products & Pricelist Management .

What are the top features of TeleSign?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of TeleSign.

What are TeleSign alternatives?

TWIPLA, Klipfolio, Buildfire and Unity Platform are popular alternatives for TeleSign.

Where is TeleSign located?

TeleSign is headquartered at 13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA.
lightning

Peers used TeleSign for engagement management and communication management

TeleSign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)

Software Failure Risk Guidance

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for TeleSign

Overall Risk Meter

Low Medium High

Top Failure Risks for TeleSign

TeleSign News

Product

Telesign Expands Verify API to Include iOS with New Mobile Verify SDK - The Fast Mode

Telesign has expanded its Verify API to include iOS with a new Mobile Verify SDK.

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TeleSign Profile

Company Name

TeleSign

Company Website

//telesign.com

HQ Location

13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA

Employees

Crunchbase

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Financials

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