Thanx Software Overview

Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.

Other use cases:

  • Lifetime Value Management
  • Campaign Management
  • Reputation Management
  • Sending & Publishing Communications
  • Rating And Review Management
  • Segmentation And Targeting
  • Digital Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data

Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.

Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests." - Otto Othman

Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.

Popular Business Setting

for Thanx Software

Top Industries

  • Food & Beverages

Popular in

  • Small Business

Thanx Software is popular in Food & Beverages, and is widely used by Small Business,

Comprehensive Insights on Thanx Software Use Cases

How can Thanx Software enhance your Engagement Management process?

What benefits does Thanx Software offer for Loyalty Management?

How can Thanx Software enhance your Customer Feedback Management process?

How can Thanx Software enhance your Lifetime Value Management process?

What Are the key features of Thanx Software for Campaign Management?

40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Otto Othman

CEO

PINCHO

The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Matthew Smith

Chief Marketing Officer

Tocaya Organica

Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith
CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Otto Othman

CEO

PINCHO

The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Matthew Smith

Chief Marketing Officer

Tocaya Organica

Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith

Case Studies

Restaurants

CASE STUDY Hopdoddy

Thanx helped Hopdoddy grow its loyalty program. Hopdoddy saw a 5x increase in membership after switching from Paytronix. They now get about 300 new sign-ups per location each month. Thanx's marketing... automation and A/B testing tools are easy to use. Hopdoddy doubled its active membership and improved campaign results. The team runs over 185 targeted campaigns a year, boosting customer engagement and loyalty.

Restaurants

CASE STUDY Big Chicken

Thanx helped Big Chicken overhaul its loyalty program and digital experience. Before Thanx, digital sales were only 11% of revenue and loyalty engagement was low. With Thanx, Big Chicken launched a n...ew app, gamified loyalty tiers, and personalized marketing. App revenue grew by 40% and web revenue by 23%. Digital sales rose to 25% of total revenue in six months. Repeat visits increased by 24%.

Restaurants

CASE STUDY Pokeworks

Thanx helped Pokeworks upgrade its loyalty program. Pokeworks wanted easier sign-ups, better online ordering, and more reasons for guests to return. After switching to Thanx, Pokeworks saw a 4x incre...ase in new loyalty signups in seven months. Loyalty sales grew by double digits, even during slow months. More guests now buy online, and Pokeworks lowered its discount costs while keeping members active.

Restaurants

CASE STUDY Sonny's BBQ

Thanx helped Sonny's BBQ launch a modern loyalty program across nearly 100 locations. The brand moved from mass discounts and coupon abuse to targeted, data-driven campaigns. With Thanx, Sonny's cut ...its effective discount rate from 10% to under 1% and eliminated coupon fraud. Habitual customer growth rose by 42% in 90 days, and digital revenue increased by 15% in 6 months. Franchisees saw higher margins and easier operations with the new system.

Restaurants

CASE STUDY Pokeworks

Thanx helped Pokeworks move from Punchh to a new loyalty platform in just 90 days. Pokeworks saw a 4x increase in new loyalty members in seven months. The company achieved double-digit growth in loya...lty sales while lowering the program discount rate to under 1%. Thanx made it easy for guests to sign up and redeem rewards, boosting online orders and customer engagement. Pokeworks had a smooth migration with almost no issues or disruption.

Restaurants

CASE STUDY Sonny's BBQ

Thanx helped Sonny's BBQ launch a mobile-first, points-based loyalty program. The new system cut their effective discount rate from about 10% to 1%. Habitual guests grew by 42% and redemptions increa...sed four times. Sonny's BBQ saw a 15% rise in digital revenue. Franchisees liked the easy rollout and now use the program to boost profits.

Frequently Asked Questions(FAQ)

for Thanx Software

What is Thanx Software?

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

What is Thanx Software used for?

Thanx Software is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Customer Feedback Management .

What are the top features of Thanx Software?

Personalization, Rewards and Gamification are some of the top features of Thanx Software.

What are Thanx Software alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for Thanx Software.

Where is Thanx Software located?

Thanx Software is headquartered at San Francisco, CA.
lightning

Peers used Thanx Software for engagement management and loyalty management

Thanx Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Thanx, Inc. News

Partnership

Tattle and Thanx Team Up and Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback - shorenewsnetwork.com

Now, through this Tattle and Thanx partnership, restaurants which take advantage of the integration with Thanx can contextualize feedback, and more easily take action to drive guest loyalty based on a richer view of their customers. Starbird Chicken, one of the fastest-growing chicken concepts in the country, is already seeing dividends from the partnership.

Product

Thanx Rolls Out AI Agents That Think, Plan and Execute Restaurant Marketing Strategies

Thanx has launched ThanxAI, a suite of AI tools for restaurant marketing. These agents autonomously create personalized customer segments and execute complex marketing strategies. ThanxAI integrates with Thanx APIs, enhancing marketing efficiency and precision. The rollout begins this month, with future expansions planned for more advanced capabilities.

Product

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Partnership

Olo and Thanx Launch Integration to Deliver Hyper-Personalized Guest Engagement

Olo and Thanx have launched an integration aimed at enhancing guest engagement through hyper-personalization.

Thanx, Inc. Profile

Company Name

Thanx, Inc.

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Financials

SERIES B