Thanx Software Overview

Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.

Other use cases:

  • Lifetime Value Management
  • Campaign Management
  • Reputation Management
  • Sending & Publishing Communications
  • Rating And Review Management
  • Segmentation And Targeting
  • Digital Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data

Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.

Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us." - Sharon Healy

Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.

Popular Business Setting

for Thanx Software

Top Industries

  • Food & Beverages

Popular in

  • Small Business

Thanx Software is popular in Food & Beverages, and is widely used by Small Business,

Thanx Software Customer wins, Customer success stories, Case studies

How can Thanx Software enhance your Engagement Management process?

How can Thanx Software optimize your Loyalty Management Workflow?

What makes Thanx Software ideal for Customer Feedback Management?

How does Thanx Software address your Lifetime Value Management Challenges?

What solutions does Thanx Software provide for Campaign Management?

40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy

I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy

I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming

Sonny's BBQ - Restaurants

Thanx helped Sonny's BBQ launch a modern loyalty program across nearly 100 locations. The brand moved from mass discounts and coupon abuse to targeted, data-driven campaigns. With Thanx, Sonny's cut ...its effective discount rate from 10% to under 1% and eliminated coupon fraud. Habitual customer growth rose by 42% in 90 days, and digital revenue increased by 15% in 6 months. Franchisees saw higher margins and easier operations with the new system.

Read on →

Dewey’s Pizza - Restaurants

Dewey's Pizza increased revenue by 20% using Thanx. They sent targeted offers to loyal customers. The offers were available for one day. This strategy led to a 6% redemption rate. Dewey's Pizza used ...Thanx to engage their customer base.

Read on →

Savory Fund’s PINCHO Burgers and Kebabs - Hospitality

PINCHO Burgers and Kebabs improved their same-store sales by 14% with Thanx. They increased order accuracy from 80% to 92%. This led to a 50% increase in loyalty member activation rates. Engaged cust...omers grew by 36%, and revenue from these customers increased by 41%.

Read on →

Mo'Bettahs - Restaurants

Mo'Bettahs used Thanx to improve their loyalty program. They saw a 15x increase in membership in one year. Digital sales went up by 30%. They had 7 months of positive same-store sales. The program he...lped them grow their customer database and boost traffic.

Read on →

Velvet Taco - Restaurants

Velvet Taco is a fast-casual restaurant in Dallas. They use Thanx to offer loyalty perks without discounts. Their program increased participation by 30%. 13% of members moved up a tier. They get 5,00...0 sign-ups each week.

Read on →

EVO Entertainment - Entertainment

EVO Entertainment uses Thanx to get customer feedback. They respond in real-time to increase engagement. General managers review feedback daily. The CEO monitors responses. This helps build customer ...loyalty.

Read on →

Frequently Asked Questions(FAQ)

for Thanx Software

What is Thanx Software?

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

What is Thanx Software used for?

Thanx Software is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Customer Feedback Management .

What are the top features of Thanx Software?

Personalization, Rewards and Gamification are some of the top features of Thanx Software.

What are Thanx Software alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for Thanx Software.

Where is Thanx Software located?

Thanx Software is headquartered at San Francisco, CA.
lightning

Peers used Thanx Software for engagement management and loyalty management

Thanx Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (9)
Custom Reports

4.85/5

Read Reviews (50)
Analytics

4.73/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (9)
Custom Reports

4.85/5

Read Reviews (50)
Analytics

4.73/5

Read Reviews (23)

Software Failure Risk Guidance

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Thanx, Inc. News

Partnership

Tattle and Thanx Team Up and Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback - shorenewsnetwork.com

Now, through this Tattle and Thanx partnership, restaurants which take advantage of the integration with Thanx can contextualize feedback, and more easily take action to drive guest loyalty based on a richer view of their customers. Starbird Chicken, one of the fastest-growing chicken concepts in the country, is already seeing dividends from the partnership.

Product

Thanx Rolls Out AI Agents That Think, Plan and Execute Restaurant Marketing Strategies

Thanx has launched ThanxAI, a suite of AI tools for restaurant marketing. These agents autonomously create personalized customer segments and execute complex marketing strategies. ThanxAI integrates with Thanx APIs, enhancing marketing efficiency and precision. The rollout begins this month, with future expansions planned for more advanced capabilities.

Product

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Partnership

Olo and Thanx Launch Integration to Deliver Hyper-Personalized Guest Engagement

Olo and Thanx have launched an integration aimed at enhancing guest engagement through hyper-personalization.

Thanx, Inc. Profile

Company Name

Thanx, Inc.

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Financials

SERIES B