Tripleseat Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

Use Cases

Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Engagement Management
  • Capturing Leads
  • Conversion Management
  • Generation Of New Leads
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Grow Market Share
See all business priorities See less business priorities

Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data

Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.

Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.

Reviews

"Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to ...streamline our offerings and work with more efficiency." - Amira Gertz

Tripleseat, Webex Events (formerly Socio), Whova, RegFox, Tix, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tripleseat

Top Industries

  • Restaurants
  • Hospitality
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Tripleseat Customer wins, Customer success stories, Case studies

What solutions does Tripleseat provide for Sales Document Management?

What solutions does Tripleseat provide for Event Management?

How does Tripleseat facilitate Communication Management?

Why is Tripleseat the best choice for Competitive Intelligence?

How can Tripleseat optimize your Helpdesk Management Workflow?

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Amira Gertz

Director of Catering + Events

Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency.

Testimonial By Amira Gertz
Tripleseat testimonial

Shira Spiewak

Events + Hospitality Consultant

I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely.

Testimonial By Shira Spiewak
Tripleseat testimonial

Laura McShane

Sales and Marketing Manager

The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Amira Gertz

Director of Catering + Events

Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency.

Testimonial By Amira Gertz
Tripleseat testimonial

Shira Spiewak

Events + Hospitality Consultant

I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely.

Testimonial By Shira Spiewak
Tripleseat testimonial

Laura McShane

Sales and Marketing Manager

The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane
 

Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb

Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boo...st collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.

Read on →

Kingmakers - Events Services - events services

Kingmakers struggled with managing events using Google Drive spreadsheets and documents. This manual process limited their ability to handle multiple events. Tripleseat provided a cloud-based system ...that organized and updated event details efficiently. This allowed Kingmakers to manage more events simultaneously and improve overall efficiency.

Read on →

Belles Beach House - Hospitality - hospitality

Belles Beach House uses Tripleseat to manage event inquiries and convert leads into events in Los Angeles. They receive event inquiries through a lead form on their website, which are then managed in... Tripleseat. Courtney, a team member, handles client communications, menu selections, and event details using the platform. This process helps them create beautiful tiki-themed events efficiently.

Read on →

Hattie B's - Restaurants - Restaurants

TripleseatDirect helped Hattie B's boost limited time offer sales. The restaurant unified all catering and event operations into one platform. They streamlined production numbers, timing, and custome...r information. Hattie B's sold over 150 whole fried turkey units in a single LTO. Disconnected tools had caused missed details before. TripleseatDirect improved their event management and sales.

Read on →

Springboard Hospitality - Hospitality - hospitality

Springboard Hospitality is a hotel management company managing 46 properties across 13 states. They faced challenges with inefficient operations in managing group sales and catering. Since 2021, they... have used Tripleseat Hotels to streamline their group business management. This has improved accountability and driven an 8% increase in group business across their portfolio.

Read on →

Howl at the Moon - Entertainment - entertainment

Howl at the Moon used an outdated server-based platform for managing events, which required logging in at specific locations. They needed a modern solution to manage hundreds of events across 21 loca...tions. Tripleseat provided a cloud-based system, allowing them to make updates from anywhere, improving flexibility and efficiency.

Read on →

Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

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Frequently Asked Questions(FAQ)

for Tripleseat

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Whova, RegFox and Tix are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.
lightning

Peers used Tripleseat for sales document management and event management

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Partnership

Sadie Integrates with Tripleseat

Sadie, an AI phone agent for the hospitality sector, has integrated with Tripleseat, enhancing private event lead capture for restaurants. This integration allows Sadie to handle event inquiries 24/7, capturing essential details and directly inputting them into Tripleseat's system, ensuring no leads are lost. This collaboration aims to streamline event management and boost revenue for venues using Tripleseat.

Partnership

Sadie Integrates with Tripleseat to Automate Private Event Lead Capture ...

Sadie has integrated its AI phone agent with Tripleseat's event management platform to automate private event lead capture for restaurants. This integration allows Sadie to handle inbound event calls 24/7, capturing essential details and pushing structured lead records directly into Tripleseat, enhancing efficiency and ensuring no leads are missed. The integration is now available to Sadie customers using Tripleseat.

Executive

Tripleseat Names Alex Hails Chief Product Officer

Tripleseat has appointed Alex Hails as Chief Product Officer to enhance product innovation and support global growth. Hails, with a strong background in product strategy and operations, will focus on integrating advanced analytics, improving user workflows, and expanding connectivity with other systems. This move aims to strengthen Tripleseat's position in the competitive hospitality technology market by improving venue efficiency and customer experience.

Executive

Tripleseat Appoints Rick Russo as Chief Financial Officer - PRWeb

Tripleseat has appointed Rick Russo as Chief Financial Officer to lead financial operations and drive growth. Russo, with over 30 years in SaaS finance, will support Tripleseat's expansion and modernization efforts. Previously, he held CFO roles at CentralReach and ETQ, enhancing their strategic planning and performance.

Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Financials

PRIVATE