Customer stories

Product Business Settings

TrustRadius is popular in Information Technology And Services, Construction, and Oil & Energy industries and is widely used by Mid Market, Large Enterprise, and Small Business.

Integrations

Channel Partner Management
Marketing Automation
Help Desk
Project Management

TrustRadius Product Overview

TrustRadius helps buyers make informed product decisions with unbiased reviews and aids vendors in amplifying customer voices. Reviews are verified for authenticity and relevance before publication.

How satisfied the customers are with TrustRadius use-cases

Reviews

"...now with trust radius good rating and review i can easily recommend to buy,...." Peer review by Thomson G, Software Engineer

TrustRadius Customer Insights, Testimonials and Case Studies

What solutions does TrustRadius provide for Rating And Review Management?

How does TrustRadius facilitate Collaboration?

How can TrustRadius enhance your Customer Feedback Management process?

Why is TrustRadius the best choice for Competitive Intelligence?

How can TrustRadius optimize your Communication Management Workflow?

What is TrustRadius?

TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.

TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.

TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.

What is TrustRadius used for?

TrustRadius is a Marketing Data Intelligence Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Collaboration and Customer Feedback Management .

What are the top features of TrustRadius?

Feedback surveys, Landing page and Personalization are some of the top features of TrustRadius.

Who uses TrustRadius?

TrustRadius is used by Information Technology And Services, Construction and Oil & Energy among other industries.

What are TrustRadius alternatives?

OWOX, Everflow, Upwave and CB Insights are popular alternatives for TrustRadius.

Where is TrustRadius located?

TrustRadius is headquartered at 9737 Great Hills Trail Suite 340 Austin, TX 78759.

264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

The Good Feet Store - Retail - Medium

IntelligenceBank helps The Good Feet Store manage franchise marketing with a digital asset management platform. Good Feet needed a single place for franchisees to access creative assets, share news, ...and approve marketing. IntelligenceBank's DAM offers easy uploads, customizable folders, and secure sharing. The platform streamlines operations and supports marketing compliance. Good Feet values the platform's flexibility and strong customer support.

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Flybuys - Retail - Large

Kasada Bot Defense helped Flybuys stop login fraud and account takeover attacks. Flybuys needed to protect its 8.7 million members from bot traffic and credential abuse. Kasada gave Flybuys visibilit...y into all traffic and blocked bots from the first page load. The solution improved site performance and protected member data without CAPTCHAS. Flybuys now delivers a secure, seamless customer experience with Kasada's anti-bot technology.

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Box - Computer Software - Very Large

Iterable helped Box scale customer engagement from thousands to millions of users. Box used Iterable to launch a personalized onboarding program, driving a 10% increase in user adoption. The team ach...ieved a 12X increase in users reached and delivered campaigns 5X faster with Iterable's integration. Box combined data from Salesforce and other sources for advanced segmentation and personalization. The solution enabled faster localization and improved campaign performance for Box's global user base.

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CentraState Healthcare System - Hospital & Health Care - Large

HelloID automated user account management for CentraState Healthcare System. IT staff spent too much time on manual account tasks. Tools4ever implemented HelloID, UMRA, Active Directory, and Microsof...t Exchange integration. The project took two weeks to complete. CentraState saw a big reduction in time spent on user account management. The solution improved network security and helped meet HIPAA compliance.

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Samsung Electronics America - Consumer Electronics - Very Large

Khoros helped Samsung Electronics America transform customer support with the Samsung Member Community. Samsung shifted from static self-help content to dynamic peer-to-peer support, driving a 90%+ y...ear-over-year increase in accepted solutions. The Khoros-powered community reduced phone support needs by 50% and saved over $1 million in support costs each month. Samsung now connects with customers across multiple digital channels, empowering users and rewarding top community members.

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ANZ - Banking - Very Large

IntelligenceBank's online brand portal helps ANZ manage 130,000 brand assets for 50,000 users. ANZ needed a solution for brand compliance and asset sharing across 33 markets. The platform centralizes... brand guidelines, improves access, and supports regulatory needs. ANZ now delivers consistent brand experiences and saves time on asset management. The system enables secure, remote access for internal and external teams.

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TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light

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Peers used TrustRadius for rating and review management and collaboration

TrustRadius Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (14)
Analytics

4.84/5

Read Reviews (98)
Custom Reports

4.61/5

Read Reviews (133)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (14)
Analytics

4.84/5

Read Reviews (98)
Custom Reports

4.61/5

Read Reviews (133)

Software Failure Risk Guidance

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for TrustRadius

Overall Risk Meter

Low Medium High

Top Failure Risks for TrustRadius

TrustRadius, Inc. News

Awards
 

HG Insights Announces 2026 TrustRadius Trusted Seller Verification ...

TrustRadius, part of HG Insights, has recognized 115 products from 52 vendors with its Trusted Seller verification, highlighting ethical review practices and accurate product information. This program, launched in 2025, underscores TrustRadius' commitment to transparency and buyer confidence in technology purchases.

Awards
 

PanTerra Networks has earned the TrustRadius Trusted Seller Verification

PanTerra Networks has earned the TrustRadius Trusted Seller Verification, a recognition for companies that uphold high standards of transparency and ethical review sourcing. This verification highlights PanTerra's commitment to providing accurate information and unbiased reviews, positioning it as a trusted provider on the TrustRadius platform.

Awards
 

Verint Named TrustRadius Buyers Choice for CX Automation - MarTech Cube

TrustRadius awarded Verint the 2026 Buyers Choice awards for CX Automation, recognizing its excellence in the Contact Center and Workforce Management categories. The awards are based on customer reviews, highlighting Verint's impact in delivering AI-powered customer experience solutions.

Awards
 

Paycom Software : again recognized with TrustRadius Tech Cares award

TrustRadius awarded Paycom Software the Tech Cares award for the second consecutive year, recognizing its commitment to corporate social responsibility. Paycom's initiatives include employee well-being, philanthropy, and environmental sustainability, with over $3.2 million donated in 2024. TrustRadius highlights Paycom's efforts in diversity, community impact, and support for women in tech.

TrustRadius, Inc. Profile

Company Name

TrustRadius, Inc.

Year Founded

2012

HQ Location

9737 Great Hills Trail Suite 340 Austin, TX 78759

Employees

11-50

Social

Financials

SERIES C