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Typeform: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Typeform
Brand: Typeform
Rating: 4.58 (8020 reviews)

4.58 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(8020)

Software to build people-friendly forms and surveys

AI Powered

App Partner

Typeform Overview

Typeform offers people-friendly forms and surveys, enabling users to create interactive forms without coding. Templates are available for quizzes, research, feedback, lead generation, and more.

Use Cases

Customers recommend Improve Customer Experience By Collecting Feedback, Acquire Customers By Online Contact Form, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Typeform.

Other use cases:

Increase Sales By Online Order Form
Onboarding
Sending & Publishing Communications
Content Management
Market Research
Collaboration
Contact List Management

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Business Priorities

Improve Brand Engagement is the most popular business priority that customers and associates have achieved using Typeform.

Other priorities:

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Typeform Use-Cases and Business Priorities: Customer Satisfaction Data

Typeform's features include Embedded Survey Forms, Personalization, Survey Themes Library, etc. and Typeform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Typeform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Typeform decreased my lead-to-client journey time by 40%." - DeAnna McIntosh

Typeform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Typeform

Top Industries

Computer Software
Marketing and Advertising
Education

Popular in

Small Business
Mid Market
Enterprise

Typeform is popular in Computer Software, Marketing And Advertising, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Typeform Use Cases

How does Typeform address your Improve Customer Experience By Collecting Feedback Challenges?

Typeform is a cloud-based survey management solution that enables organizations to gather customer feedback and conduct internal surveys across diverse departments. The platform facilitates the collection of valuable business insights through mobile-friendly surveys, enhancing customer experience by understanding their needs and preferences. However, the absence of seamless integration with other tools limits the automation of results management.

"...We do garner information and feedback from customers and then use them to improve performance...." Peer review by John Y, Media Editor

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Why is Typeform the best choice for Acquire Customers By Online Contact Form?

Typeform is a versatile tool used to gather information and generate leads through user-friendly forms. The platform allows for creation of lead generation funnels, surveys, polls, and online contact forms. However, to receive notifications of new lead capture, integration with a third-party tool is required.

"...From just getting feedback to lead generation...." Peer review by Manuel H, Ambassador, Marketing and Advertising

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How efficiently Does Typeform manage your Engaging Conversational Surveys?

Typeform allows users to create visually appealing and interactive surveys and forms. It prioritizes a user-friendly experience for both form creators and respondents, enhancing engagement and response rates. However, the platform's limited capabilities for interactive elements may restrict the level of engagement achievable.

"...Typeform has developed a tool with not only a modern, engaging design, but also extremely powerful...." Peer review by Jared D., Customer Success Manager, Computer Software

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What solutions does Typeform provide for Increase Sales By Online Order Form?

How can Typeform optimize your Onboarding Workflow?

Typeform facilitates a variety of training and onboarding processes. The platform enables efficient data collection for onboarding clients, facilitates lead generation, and streamlines feedback collection. Typeform's reporting features are limited, requiring data export for advanced analysis.

"...Typeform allows us to learn more about new customers about to start the onboarding process while also saving us time by collecting the info we need from them using their logic jumps...." Peer review by Jared D., Customer Success Manager, Computer Software

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49+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well Typeform solved their Other Demand Generation needs. Cuspera uses 8020 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
DeAnna McIntosh Founder The Affinity Group	Typeform decreased my lead-to-client journey time by 40%. Testimonial By DeAnna McIntosh
Gaurav Vohra Head of Growth Superhuman	Typeform is a production-grade system for our entire growth funnel. Testimonial By Gaurav Vohra
Michael Martocci Founder & CEO SwagUp	We closed very, very big deals with this form. Testimonial By Michael Martocci

CUSTOMERS	TESTIMONIALS
DeAnna McIntosh Founder The Affinity Group	Typeform decreased my lead-to-client journey time by 40%. Testimonial By DeAnna McIntosh
Gaurav Vohra Head of Growth Superhuman	Typeform is a production-grade system for our entire growth funnel. Testimonial By Gaurav Vohra
Michael Martocci Founder & CEO SwagUp	We closed very, very big deals with this form. Testimonial By Michael Martocci

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Get Inclusive	NA	Case Study Get Inclusive Get Inclusive's fight against workplace discrimination and the typeform that helps them do it Read More
Upsolve	NA	Case Study Upsolve How an 800-question typeform turned into a non-profit platform that relieved over $250 million in debt for families struggling in America. Read More
Branch	NA	Case Study Branch Learn how Branch uses Typeform Read More

Video

Creating your first typeform | Typeform Help Center

Frequently Asked Questions(FAQ)

for Typeform

What is Typeform?

Typeform is a software platform for building people-friendly forms and surveys, transforming questions into a conversational flow that ensures better responses and completion rates. It can be used by Sales and Marketing teams to attract new customers, by writers, designers and content creators, amongst others.

Typeform provides a sleek user interface that combines custom layouts and themes, and questions brought to life by photos and videos from the photo and video libraries provided with the software.

The question build-up is assisted by conditional logic which prompts for the right questions to be asked in the right sequence ensuring a conversational flow to the questionnaire. Forms can be built from the templates provided or custom built. Integrations are provided with all the popular business tools current, in addition to reports for tracking results.