UKG Pro Overview
UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.
Use Cases
Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.
UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data
UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.
Reviews
"...PeopleDoc cloud solutions include case management, process automation and employee file management...." Peer review from PeopleDoc
UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.
Popular Business Setting
for UKG Pro
Top Industries
- Construction
Popular in
- Large Enterprise
- Enterprise
UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,
Comprehensive Insights on UKG Pro Use Cases
How can UKG Pro optimize your Onboarding Workflow?
How does UKG Pro address your Customer Case Management Challenges?
How does UKG Pro facilitate Contract Management?
How does UKG Pro facilitate Engaging And Following Up?
How does UKG Pro facilitate Workflow Management?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Eventide Senior Living Communities
CASE STUDY Belle Tire
CASE STUDY Lettuce Entertain You Restaurants
CASE STUDY John B. Sanfilippo & Son
Frequently Asked Questions(FAQ)
for UKG Pro
What is UKG Pro used for?
What are the top features of UKG Pro?
Peers used UKG Pro for onboarding and customer case management
UKG Pro Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
UKG Pro Integrations
UKG Pro integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for UKG Pro
Software Failure Risk Guidance
?for UKG Pro
Overall Risk Meter
Top Failure Risks for UKG Pro
UKG Inc News
Dallas YMCA Unleashes Workforce Efficiency, Saves 600+ Hours a Year with AI-First UKG Suite
YMCA of Metropolitan Dallas automated hiring, onboarding, and benefits enrollment using the UKG Ready suite, saving over 600 hours annually. Real-time analytics from UKG enabled strategic budgeting, a $5 minimum wage increase, and faster payroll cycles. UKG Wallet provided employees with on-demand access to earned wages and financial wellness tools, supporting flexible work schedules and improving workforce management.
UKG announced the opening of its centre in Pune
UKG, a leading provider of HR and workforce management solutions, has opened a new centre in Pune, India. This expansion strengthens UKGs presence in India, supporting global innovation and product development for its SaaS offerings. The Pune centre will focus on advancing cloud-based HR technology and enhancing customer support for enterprise clients worldwide.[1]
UKG, SAP SuccessFactors join rush to launch AI agents for HR
UKG has introduced new AI agents designed to enhance HR and employee experience solutions. These AI-powered tools aim to automate and streamline HR processes, supporting HR leaders with advanced capabilities in workforce management. The launch reflects a broader industry shift, with major HR technology vendors accelerating innovation in AI-driven HR solutions.
UKG Named a Leader in Workforce Management Report for Sixth Consecutive Year - Business Wire
UKG has been recognized as a Leader in the 2025 Nucleus Research Workforce Management Technology Value Matrix for the sixth year in a row. The report cites UKG Pro Workforce Managements AI-driven features, new AI agents, and sector-specific enhancements for healthcare, manufacturing, and retail. UKG One View expands global payroll visibility, supporting enterprise workforce optimization.
