User.com Overview

User.com is an advanced marketing and sales automation software aimed at boosting engagement and improving conversion. It streamlines processes and provides insights to increase leads and sales.

Use Cases

Customers recommend Engagement Management, Communication Management, Onboarding, as the business use cases that they have been most satisfied with while using User.com.

Other use cases:

  • Social Media Management
  • Campaign Management
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
  • Contact List Management
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using User.com.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

User.com Use-Cases and Business Priorities: Customer Satisfaction Data

User.com works with different mediums / channels such as Chat. E-Mail. Social Media etc.

User.com's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and User.com support capabilities include Email Support, Chat Support, Phone Support, etc. also User.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"Next to delivering a unique customer experience with our application, one of my main goals is customer acquisition, and I can’t pull everything into a spreadsheet - but with User.com, I can do all this." - Michael Feer

User.com, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for User.com

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

User.com is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on User.com Use Cases

Why is User.com the best choice for Engagement Management?

What solutions does User.com provide for Communication Management?

How can User.com optimize your Onboarding Workflow?

How can User.com enhance your Social Media Management process?

How can User.com enhance your Campaign Management process?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well User.com solved their Marketing Automation needs. Cuspera uses 779 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
User.com testimonial

Michael Feer

Managing Partner, Marketing & Communication

LST AG

Next to delivering a unique customer experience with our application, one of my main goals is customer acquisition, and I can’t pull everything into a spreadsheet - but with User.com, I can do all this. Testimonial By Michael Feer
User.com testimonial

Piotr Filter

Digital Marketing Specialist

Predica

User.com helped us diversify and organize our lead generation & management processes, and saved a lot of time we previously spent on manual tasks. It’s incredible how many useful marketing tools can be included in just one platform. Testimonial By Piotr Filter
User.com testimonial

Luizza Couto

Product Manager | Tribe Retention Leader

Qconcursos

I’m in love with the products, and people laugh at me at how much I love User.com, but I’m a huge fan and recommend the software to everyone. 3 Words for me of what User.com is: Fast, Flexibility, Results. I don’t have any need to feel like I need to switch or migrate to anything else, because your... platform helps us make good results and achieve our goals, from churn, retention, engagement, to even our sales goals.

Testimonial By Luizza Couto
CUSTOMERS TESTIMONIALS
User.com testimonial

Michael Feer

Managing Partner, Marketing & Communication

LST AG

Next to delivering a unique customer experience with our application, one of my main goals is customer acquisition, and I can’t pull everything into a spreadsheet - but with User.com, I can do all this. Testimonial By Michael Feer
User.com testimonial

Piotr Filter

Digital Marketing Specialist

Predica

User.com helped us diversify and organize our lead generation & management processes, and saved a lot of time we previously spent on manual tasks. It’s incredible how many useful marketing tools can be included in just one platform. Testimonial By Piotr Filter
User.com testimonial

Luizza Couto

Product Manager | Tribe Retention Leader

Qconcursos

I’m in love with the products, and people laugh at me at how much I love User.com, but I’m a huge fan and recommend the software to everyone. 3 Words for me of what User.com is: Fast, Flexibility, Results. I don’t have any need to feel like I need to switch or migrate to anything else, because your... platform helps us make good results and achieve our goals, from churn, retention, engagement, to even our sales goals.

Testimonial By Luizza Couto

Case Studies

COMPANY INDUSTRY CASE STUDIES
User.com case study
Information Technology and Services
Information Technology and Services
Case Study Pushnews.eu

How to scale efficiently with an All-In-One Marketing Platform? Pushnews uses User.com to save time and improve their efforts.

Read More
User.com case study
Information Technology and Services
Information Technology and Services
Case Study PlagiaShield

How to revolutionize your business and increase conversions by building the ultimate automated funnel enhancement.

Read More
User.com case study
Information Technology and Services
Information Technology and Services
Case Study Jarvis

How a SaaS company set up automated onboarding and user activation processes with the help of advanced segmentation.

Read More

Video

AI Chat from User.com - The latest update to help you better automate your customer support.

Video Thumbnail

Frequently Asked Questions(FAQ)

for User.com

What is User.com?

User.com is an advanced marketing and sales automation software. It aimed at boosting engagement and improving conversion by using a single data source for your customers. It engages visitors, gains more lead and increases conversion on the website.

User.com delivers the omnichannel communication experience. It allows users to gather information about prospects and communicate with them via live chat through chatbots. Other contact details of clients are collected by SMS, popups, or web push notifications as per individual preference. It helps companies streamline internal processes and grow their business faster.

User.com features include gaining insights about website visitors, generate leads, increase sales, streamline processes, and provide exceptional support.

What is User.com used for?

User.com is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Onboarding .

What are the top features of User.com?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of User.com.

Who uses User.com?

User.com is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are User.com alternatives?

Yespo Оmnichannel CDP, ExpertSender, Lead Liaison and Omnisend are popular alternatives for User.com.

Where is User.com located?

User.com is headquartered at 5/7 Kolejowa St., Building C, 6th floor, Warszawa, Mazowiecki 01-217, PL.
lightning

Peers used User.com for engagement management and communication management

User.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (2)
Analytics

4.17/5

Read Reviews (17)
Custom Reports

3.79/5

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (2)
Analytics

4.17/5

Read Reviews (17)
Custom Reports

3.79/5

Read Reviews (88)

Software Failure Risk Guidance

?

for User.com

Overall Risk Meter

Low Medium High

Top Failure Risks for User.com

User.com Profile

Company Name

User.com

Company Website

https://user.com/en/

HQ Location

5/7 Kolejowa St., Building C, 6th floor, Warszawa, Mazowiecki 01-217, PL

Employees

101-250

Social

Financials

SERIES B