WebTitan Overview

TitanHQ offers a SaaS cybersecurity platform that delivers a layered security solution focused on email protection and DNS security. Businesses utilize TitanHQ to safeguard against advanced phishing and business email compromise (BEC) threats. The platform is particularly beneficial for Managed Service Providers (MSPs) seeking to enhance their cybersecurity offerings. TitanHQ's threat intelligence capabilities enable organizations to stay ahead of emerging threats. A notable feature is its ability to integrate seamlessly into existing IT infrastructures, providing robust protection without disrupting operations. Users have reported a significant reduction in security incidents, highlighting its effectiveness in real-world applications.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Content Tracking, as the business use cases that they have been most satisfied with while using WebTitan.

Other use cases:

  • Advertisement
  • Sending & Publishing Communications
  • Media Buying
  • Generation Of New Leads
  • White Labeling
  • Tracking & Monitoring Communications
  • Engagement Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebTitan.

Other priorities:

  • Increase Sales & Revenue
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WebTitan Use-Cases and Business Priorities: Customer Satisfaction Data

WebTitan works with different mediums / channels such as Website. Phone Calls. and E-Mail.

WebTitan's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and WebTitan support capabilities include Email Support, 24/7 Support, Chat Support, etc. also WebTitan analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Relative ease of deployment and administration Software works reliably The company, customer service and development team has been good to work with Licensing reasonably priced..." Peer review by Ted Robb

WebTitan, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

WebTitan offers DNS filtering and security solutions. The 2020 award-winning vendor also provides spam email filtering and email archiving services.

Popular Business Setting

for WebTitan

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WebTitan is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Small Business, Mid Market, and Enterprise.

WebTitan Customer wins, Customer success stories, Case studies

What Are the key features of WebTitan for Helpdesk Management?

How can WebTitan enhance your Onboarding process?

11 buyers and buying teams have used Cuspera to assess how well WebTitan solved their Reviews and Reputation needs. Cuspera uses 1010 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Saint Joseph Seminary College - Education

WebTitan helped Saint Joseph Seminary College improve web security and network protection. The college struggled with Cisco Umbrella's complex interface and rising costs. WebTitan offered a simple, c...lean UI and better reporting. The IT team found it easier to manage web activity and secure users. The switch improved visibility and made security tasks faster and more effective.

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S2 Computers - Information Technology And Services

SpamTitan helped S2 Computers protect client email accounts from phishing and spam. S2 Computers needed a secure, easy-to-deploy email protection tool after their previous provider stopped trading. S...pamTitan was simple to install and worked right away, saving time and reducing support queries. The dashboard showed clear stats on blocked threats. S2 Computers found SpamTitan cost-effective and valued its strong support team.

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Active IT Systems - Information Technology And Services

SpamTitan helped Active IT Systems stop spam and save time. The product improved their spam catch rate and never failed during use. Employees save four to five hours each week by not sorting junk ema...il. The sandboxing service checks attachments for viruses, adding security. Support from TitanHQ is fast and reliable, solving issues in minutes.

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Daniel V. IT Manager - Retail

WebTitan helps Daniel V., an IT manager in retail, manage and control internal users. The web filter is easy to set up and lets him tailor web access for corporate users. WebTitan offers strong repor...ting tools and online protection. Daniel V. finds the solution functional and cost effective.

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Ian Wells

WebTitan helped Ian Wells and his team by providing a virtual appliance that was easy to use. The support and contact from WebTitan were excellent. The web GUI was slick and simple. The solution fit ...well into their VMWare environment and disaster recovery plan. Automatic or real-time updates kept the category database current. No hardware purchase was needed, making it cost-effective. Customer service was great.

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Ichthus College - Education

SpamTitan Plus checks every email link before it reaches employees at Ichthus College. The cloud filters all incoming emails, stopping spam before it hits their Exchange Server. Before SpamTitan, the... college suffered a ransomware attack after an employee clicked a bad email. Since using SpamTitan Plus, they have not faced this issue. The main benefit is strong protection from harmful emails and spam.

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Frequently Asked Questions(FAQ)

for WebTitan

What is WebTitan used for?

WebTitan is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Onboarding and Content Tracking .

What are the top features of WebTitan?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of WebTitan.

Who uses WebTitan?

WebTitan is used by Information Technology And Services, Computer & Network Security and Education among other industries.

What are WebTitan alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for WebTitan.

Where is WebTitan located?

WebTitan is headquartered at Galway.
lightning

Peers used WebTitan for helpdesk management and onboarding

WebTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

3.48/5 ★

Read Reviews (4)
Custom Reports

3.46/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

3.48/5 ★

Read Reviews (4)
Custom Reports

3.46/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for WebTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for WebTitan

Copperfasten Technologies. News

Awards

TitanHQ Wins Third Consecutive Virus Bulletin Plus Award

TitanHQ has won its third consecutive Virus Bulletin Plus Award for its email security suite, achieving a 99.99% overall score and a 99.9% phishing catch rate in the Q1 2025 VBSpam test. This recognition from Virus Bulletin, a respected security testing body, underscores TitanHQ's leadership in email security and its commitment to protecting against phishing and spam threats.

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M&A

TitanHQ and Redstor announce merger

TitanHQ and Redstor have merged to form CyberSentriq, an integrated cybersecurity platform targeting Managed Service Providers (MSPs). The merger aims to deliver comprehensive cybersecurity and data protection solutions, leveraging AI-driven threat detection and cloud-based services. The new entity, backed by HSBC Innovation Banking and J.P. Morgan, seeks to achieve $100 million in Annual Recurring Revenue by 2028.

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Partnership

TitanHQ Announces New Partnership with Pace Infotech

TitanHQ has formed a partnership with Pace Infotech, a Managed Service Provider in India. This collaboration allows Pace Infotech to offer TitanHQ's cybersecurity solutions to its clients, enhancing their protection against threats like phishing and malware. Pace Infotech serves 1,000 customers and will deploy TitanHQ's advanced security solutions to both existing and new clients.

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Partnership

TitanHQ New Strategic Alliance with ATS Network Management

TitanHQ has formed a strategic alliance with ATS Network Management to enhance cybersecurity across Africa. ATS will act as a value-added distributor, providing TitanHQ's advanced cybersecurity solutions, including phishing prevention, email filtering, and DNS filtering, to clients in 28 African countries. This partnership aims to strengthen ATS's cybersecurity offerings and protect clients from evolving cyber threats.

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Copperfasten Technologies. Profile

Company Name

Copperfasten Technologies.

Company Website

https://truelark.com/

HQ Location

Galway

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE