workbooks.com Overview

Workbooks offers a free interactive CRM demo with no login required. It is an affordable, feature-rich CRM tailored to boost business efficiency.

Use Cases

Customers recommend Engagement Management, Proposal & Quote Management, Contact List Management, as the business use cases that they have been most satisfied with while using workbooks.com.

Other use cases:

  • Lead Tracking
  • Campaign Management
  • Workflow Management
  • Helpdesk Management
  • Lead Management
  • Contract Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using workbooks.com.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve Visibility
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

workbooks.com Use-Cases and Business Priorities: Customer Satisfaction Data

workbooks.com's features include Recording, Dashboard, Personalization, etc. and workbooks.com support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also workbooks.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"We had our most successful year ever by a factor of 30% but we weren’t any busier as a result!" - Rory Dear

workbooks.com, Less Annoying CRM, ClickUp, Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for workbooks.com

Top Industries

  • Financial Services
  • Computer Software
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

workbooks.com is popular in Financial Services, Computer Software, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

workbooks.com Customer wins, Customer success stories, Case studies

What Are the key features of workbooks.com for Engagement Management?

How can workbooks.com optimize your Proposal & Quote Management Workflow?

What benefits does workbooks.com offer for Contact List Management?

What makes workbooks.com ideal for Lead Tracking?

What Are the key features of workbooks.com for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well workbooks.com solved their CRM needs. Cuspera uses 4450 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
workbooks.com testimonial

Rory Dear

Managing Director

Datasound Laboratories

We had our most successful year ever by a factor of 30% but we weren’t any busier as a result! Testimonial By Rory Dear
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors
workbooks.com testimonial

John Gillespie

Financial Controller

Capital Access Group

Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie
CUSTOMERS TESTIMONIALS
workbooks.com testimonial

Rory Dear

Managing Director

Datasound Laboratories

We had our most successful year ever by a factor of 30% but we weren’t any busier as a result! Testimonial By Rory Dear
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors
workbooks.com testimonial

John Gillespie

Financial Controller

Capital Access Group

Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie

Rotary

Rotary switched from Salesforce to Workbooks. They wanted a better way to target their customers. Workbooks helped them improve their customer approach. Now they have a more focused way to reach thei...r customers. The change made their work easier.

Read on →

Rotary Corporation - Consumer Goods - Consumer Goods

Workbooks CRM helped Rotary Corporation move away from Salesforce. Rotary needed a CRM that fit their business better. Workbooks gave them a targeted customer approach. Rotary now has a CRM that matc...hes their needs. This change improved how they work with customers.

Read on →

Eilersen - Consumer Goods - Consumer Goods

Workbooks CRM helped Eilersen, a leading furniture maker, transform its business. Eilersen used the CRM to improve customer management and streamline sales processes. The company gained better visibi...lity into customer data. This led to more efficient operations and improved service. Eilersen now delivers a higher level of customer satisfaction.

Read on →

Knowledge Transfer Network - Information Technology And Services - information technology and services

Workbooks CRM helped Knowledge Transfer Network speed up innovation. The team used Workbooks CRM to manage contacts and track projects. This made it easier to share information and work together. The... solution improved how they handled data and communication. Staff found it simple to use and helpful for daily tasks.

Read on →

The Marketing Centre - Marketing And Advertising - Marketing and Advertising

Workbooks CRM helped The Marketing Centre improve project management and client communication. The team needed a better way to track projects and manage customer data. Workbooks provided a single pla...tform for CRM and project management. The Marketing Centre saw better collaboration and more efficient processes. The solution made it easier to deliver value to clients.

Read on →

BPL Plasma - Pharmaceuticals - Pharmaceuticals

Workbooks CRM helped BPL Plasma increase donor return rates. BPL Plasma collects plasma to supply laboratories for life-saving pharmaceuticals. The company faced a challenge with regular donors not r...eturning. Workbooks CRM provided tools to manage donor relationships and improve engagement. This led to more donors coming back to donate plasma.

Read on →

More of What You Need

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Frequently Asked Questions(FAQ)

for workbooks.com

What is workbooks.com?

Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services.

Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.

Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

What is workbooks.com used for?

workbooks.com is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Proposal & Quote Management and Contact List Management .

What are the top features of workbooks.com?

Recording, Dashboard and Personalization are some of the top features of workbooks.com.

Who uses workbooks.com?

workbooks.com is used by Financial Services, Computer Software and Non-Profit Organization Management among other industries.

What are workbooks.com alternatives?

Less Annoying CRM, ClickUp, Freshsales and Vtiger Sales CRM are popular alternatives for workbooks.com.

Where is workbooks.com located?

workbooks.com is headquartered at 330 Roberts Street, Suite 402, East Hartford, CT 06108, United States.
lightning

Peers used workbooks.com for engagement management and proposal & quote management

workbooks.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)

Software Failure Risk Guidance

?

for workbooks.com

Overall Risk Meter

Low Medium High

Top Failure Risks for workbooks.com

Workbooks Online Limited News

Awards

ISG name Workbooks CRM as an Exemplary Provider for customer experience

Workbooks CRM has been recognized by ISG as an Exemplary Provider for customer experience, achieving the highest performance score of 15.4% and a B++ grade. This accolade highlights Workbooks' commitment to delivering superior customer support, responsive service, and successful implementations. The recognition underscores Workbooks' focus on providing clear, user-friendly CRM solutions without hidden complexities or costs.

Financial

BGF invests 16.6m in Workbooks to accelerate growth of its No-BS CRM platform

BGF has invested 16.6m in Workbooks to enhance its CRM platform's growth. The funding will accelerate go-to-market strategies and product development, focusing on integrated workflows across sales, operations, and finance. Workbooks aims to expand its US presence while maintaining its customer-first approach. BGF will hold a minority stake and a board seat.

Product

Workbooks Takes On CRM Giants With Plain-English AI

Workbooks has launched an AI-enabled CRM designed for mid-market companies, addressing the slow AI adoption in CRM systems. The platform offers seamless integration and actionable insights without the complexity of enterprise solutions. Key features include AI agents like Sales Coach and Research Agent, which provide tailored sales strategies and prospect scoring. The CRM operates natively within Workbooks, with future plans for broader integration.

Workbooks Online Limited Profile

Company Name

Workbooks Online Limited

Company Website

https://www.workbooks.com/

HQ Location

330 Roberts Street, Suite 402, East Hartford, CT 06108, United States

Employees

11-50

Social

Financials

SEED