Yapsody Ticketing Overview

Yapsody tackles the challenge of event ticketing with a user-friendly online platform designed for seamless ticket sales and event promotion. Whether you're organizing a concert, a conference, or a casino event, Yapsody offers tools to create events, customize tickets, and track sales analytics. The platform is particularly favored by casinos and hospitality brands, helping them not only sell tickets but also drive additional revenue through their events. Over 50,000 event presenters trust Yapsody for its ease of use and efficiency in boosting ticket sales. With free sign-up and onboarding support, it's easy to get started and turn your events into high-revenue successes.

Use Cases

Customers recommend Onboarding, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Yapsody Ticketing.

Other use cases:

  • Customer Feedback Management
  • Event Management
  • Knowledge Management
  • White Labeling
  • Contact List Management
  • Workflow Management
  • Trade Show Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Yapsody Ticketing.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Yapsody Ticketing Use-Cases and Business Priorities: Customer Satisfaction Data

Yapsody Ticketing works with different mediums / channels such as Chat.

Yapsody Ticketing's features include Ticketing, Personalization, Alerts: Popups & Notifications, etc. and Yapsody Ticketing support capabilities include Phone Support, Email Support, Chat Support, etc. also Yapsody Ticketing analytics capabilities include Analytics, and Custom Reports.

Reviews

"I use Yapsody for all my ticketing needs for Spotlight Studios for the Performing Arts in Fairport NY (a suburb of Rochester NY). Spotlight is all about educational performances for Kindergartner through high school seniors. We produce over 20 shows... a year with different age groups. Our space only seats 110 but having Yapsody as our ticketing service has made our lives so much easier. We used paper tickets before we discovered Yapsody and handled all the ticket purchases, refunds and ticket switches by hand (not forgetting about parents who have lost their tickets, want to leave tickets at the box office for several different family members to pick up). Yapsody has made all aspects of ticket sales super easy. Setting up a new show is simple – I just copy a previous production and change the dates, logo and show description. We have a limited number of seats available so we set up access codes that allow parents to buy a up to certain number of tickets to make sure all families are able to get tickets. I love connecting with Yapsody support. They are always very responsive, helpful, and cheerful. I have communicated with support through email and through the online chat. I recommend Yapsody to everyone. I convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between yapsody support and my help, they got that set up and it works beautifully. I am also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice. Things I really REALLY love about Yapsody: 1) The apps for my iphone! I love being able to see how many tickets have been sold or are left for any particular production. I love LOVE having the ability to scan in tickets at performance time and being able to look them up if customers “forget” or lose their tickets. I also love that if I ever use more than one usher, each one could be running the app on their phone. 2) Online sales. I never have to deal with a ticket sale in person. I publish my yapsody storefront on my website, on social media and in email blasts. 3) Paypal. When a ticket sale happens, I get the money right away. 4) Ticket refunds are super easy." - John Barthelmes

Peer review evidence (same sources as the product rating summary)

"...I got the theatre onboard to Yapsody on just a few events...." Case Study Whitefire Theatre
"...Customer Satisfaction Scores were achieved for engagement and query resolving that was required. ..." Case Study Anima Garden
"...The fact that support is helpful and allows for feature requests adding value to our event management needs...." Sell Tickets Online using Free Event Ticketing System

Yapsody Ticketing, Webex Events (formerly Socio), Whova, RegFox, Tix, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Yapsody’s online ticketing platform simplifies event promotion and ticket sales. Sign up for free to boost online ticket revenue easily.

Popular Business Setting

for Yapsody Ticketing

Top Industries

  • Non-Profit Organization Management
  • Events Services
  • Education

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Yapsody Ticketing is popular in Non-Profit Organization Management, Events Services, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.

Yapsody Ticketing Customer wins, Customer success stories, Case studies

What benefits does Yapsody Ticketing offer for Onboarding?

How can Yapsody Ticketing enhance your Engagement Management process?

What Are the key features of Yapsody Ticketing for Helpdesk Management?

How can Yapsody Ticketing enhance your Customer Feedback Management process?

Why is Yapsody Ticketing the best choice for Event Management?

11 buyers and buying teams have used Cuspera to assess how well Yapsody Ticketing solved their Event Management needs. Cuspera uses 2348 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Yapsody Ticketing testimonial

John Barthelmes

Artistic Director

Spotlight Studios for the Performing Arts

I use Yapsody for all my ticketing needs for Spotlight Studios for the Performing Arts in Fairport NY (a suburb of Rochester NY). Spotlight is all about educational performances for Kindergartner through high school seniors. We produce over 20 shows a year with different age groups. Our space only ...seats 110 but having Yapsody as our ticketing service has made our lives so much easier. We used paper tickets before we discovered Yapsody and handled all the ticket purchases, refunds and ticket switches by hand (not forgetting about parents who have lost their tickets, want to leave tickets at the box office for several different family members to pick up). Yapsody has made all aspects of ticket sales super easy. Setting up a new show is simple – I just copy a previous production and change the dates, logo and show description. We have a limited number of seats available so we set up access codes that allow parents to buy a up to certain number of tickets to make sure all families are able to get tickets. I love connecting with Yapsody support. They are always very responsive, helpful, and cheerful. I have communicated with support through email and through the online chat. I recommend Yapsody to everyone. I convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between yapsody support and my help, they got that set up and it works beautifully. I am also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice. Things I really REALLY love about Yapsody: 1) The apps for my iphone! I love being able to see how many tickets have been sold or are left for any particular production. I love LOVE having the ability to scan in tickets at performance time and being able to look them up if customers “forget” or lose their tickets. I also love that if I ever use more than one usher, each one could be running the app on their phone. 2) Online sales. I never have to deal with a ticket sale in person. I publish my yapsody storefront on my website, on social media and in email blasts. 3) Paypal. When a ticket sale happens, I get the money right away. 4) Ticket refunds are super easy.

Testimonial By John Barthelmes
Yapsody Ticketing testimonial

Nancy Bradley

Rock Ford Foundation

Yapsody makes it easy to customize the events for our museum with the various options offered for event set-up. I like that we can add a photo to the event information and give a lot of details about the event on the initial screen. Plus, we can create different categories for tickets, such as age ...ranges for children’s tickets for our children’s event programming. Yapsody is our museum\’s first foray into using on-line tickets. Previously, guests had to call into our office to make reservations or else mail in an RSVP card with payment. Unfortunately, this method limited our guests to only being able to call during our regular business hours. Now, with Yapsody, someone can make a reservation at any time of day and, with your customer support, they can also ask questions of our office even when we are not open. Yapsody definitely saves time in our event management. We like that we can format a PDF of guest attendance to include however much or little information as we need for check-in purposes. Most guests will bring their paper ticket or have it on their phone, but with sometimes sporadic WI-FI at our historic site, it is good to have a print out available. Also, we have noticed that on-line sales are gradually increasing because people are accustomed to ordering tickets whenever they want no matter the time of day. Yapsody’s customer support has allowed our guests to ask questions about an event or their ticket purchases even if the office is not open. Generally, our staff tries to respond to their requests within a reasonable amount of time. Features Most Liked: Pricing, Extensive Features Set, 24/7 Support, Event Creation Experience

Testimonial By Nancy Bradley
Yapsody Ticketing testimonial

Alayna Milby

Hope Harbor, Inc.

This is the first site we have used for tickets, and the only one I will use! My favorite part about Yapsody is their Customer Support! Any time I need assistance with something, they have been there to guide me in the right direction to solve my issue. I have used the chat on multiple occasions an...d always happy! My issues have always been solved! Yapsody adds value to our event management as it saves time and keeps everything organized for ticket sales. We probably sell more tickets too knowing we are going through a distinguished site. Features Most Liked: Pricing, Extensive Feature Set, 24/7 Support

Testimonial By Alayna Milby
CUSTOMERS TESTIMONIALS
Yapsody Ticketing testimonial

John Barthelmes

Artistic Director

Spotlight Studios for the Performing Arts

I use Yapsody for all my ticketing needs for Spotlight Studios for the Performing Arts in Fairport NY (a suburb of Rochester NY). Spotlight is all about educational performances for Kindergartner through high school seniors. We produce over 20 shows a year with different age groups. Our space only ...seats 110 but having Yapsody as our ticketing service has made our lives so much easier. We used paper tickets before we discovered Yapsody and handled all the ticket purchases, refunds and ticket switches by hand (not forgetting about parents who have lost their tickets, want to leave tickets at the box office for several different family members to pick up). Yapsody has made all aspects of ticket sales super easy. Setting up a new show is simple – I just copy a previous production and change the dates, logo and show description. We have a limited number of seats available so we set up access codes that allow parents to buy a up to certain number of tickets to make sure all families are able to get tickets. I love connecting with Yapsody support. They are always very responsive, helpful, and cheerful. I have communicated with support through email and through the online chat. I recommend Yapsody to everyone. I convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between yapsody support and my help, they got that set up and it works beautifully. I am also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice. Things I really REALLY love about Yapsody: 1) The apps for my iphone! I love being able to see how many tickets have been sold or are left for any particular production. I love LOVE having the ability to scan in tickets at performance time and being able to look them up if customers “forget” or lose their tickets. I also love that if I ever use more than one usher, each one could be running the app on their phone. 2) Online sales. I never have to deal with a ticket sale in person. I publish my yapsody storefront on my website, on social media and in email blasts. 3) Paypal. When a ticket sale happens, I get the money right away. 4) Ticket refunds are super easy.

Testimonial By John Barthelmes
Yapsody Ticketing testimonial

Nancy Bradley

Rock Ford Foundation

Yapsody makes it easy to customize the events for our museum with the various options offered for event set-up. I like that we can add a photo to the event information and give a lot of details about the event on the initial screen. Plus, we can create different categories for tickets, such as age ...ranges for children’s tickets for our children’s event programming. Yapsody is our museum\’s first foray into using on-line tickets. Previously, guests had to call into our office to make reservations or else mail in an RSVP card with payment. Unfortunately, this method limited our guests to only being able to call during our regular business hours. Now, with Yapsody, someone can make a reservation at any time of day and, with your customer support, they can also ask questions of our office even when we are not open. Yapsody definitely saves time in our event management. We like that we can format a PDF of guest attendance to include however much or little information as we need for check-in purposes. Most guests will bring their paper ticket or have it on their phone, but with sometimes sporadic WI-FI at our historic site, it is good to have a print out available. Also, we have noticed that on-line sales are gradually increasing because people are accustomed to ordering tickets whenever they want no matter the time of day. Yapsody’s customer support has allowed our guests to ask questions about an event or their ticket purchases even if the office is not open. Generally, our staff tries to respond to their requests within a reasonable amount of time. Features Most Liked: Pricing, Extensive Features Set, 24/7 Support, Event Creation Experience

Testimonial By Nancy Bradley
Yapsody Ticketing testimonial

Alayna Milby

Hope Harbor, Inc.

This is the first site we have used for tickets, and the only one I will use! My favorite part about Yapsody is their Customer Support! Any time I need assistance with something, they have been there to guide me in the right direction to solve my issue. I have used the chat on multiple occasions an...d always happy! My issues have always been solved! Yapsody adds value to our event management as it saves time and keeps everything organized for ticket sales. We probably sell more tickets too knowing we are going through a distinguished site. Features Most Liked: Pricing, Extensive Feature Set, 24/7 Support

Testimonial By Alayna Milby
 

South Bay Film Society - Entertainment - Small

USA

Yapsody helped South Bay Film Society sell over 50,000 tickets since 2017. They organized 130+ events and averaged 15,000 tickets sold yearly. Yapsody made event setup fast by allowing easy duplicati...on of past events. The platform's low pricing and 24/7 support impressed the founder. Custom features and high CSAT scores improved their ticketing process.

 

Solivita Club - Hospitality - Medium

Kissimmee, USA

Yapsody helped Solivita Club move from paper tickets to digital ticketing. The club sold over 37,000 tickets and created 214 events using Yapsody. The platform's features let them customize ticket sa...les for each event. 24/7 support and an easy event setup made planning simple. Solivita Club gave Yapsody a 5/5 rating and reported 100% CSAT scores for support.

 

Rosedale Farms - Events Services - Small

Simsbury, USA

Yapsody helped Rosedale Farms sell 4,200 tickets for 15 events in 2024. The farm switched from Eventbrite to Yapsody to cut high ticketing fees and improve attendee experiences. Yapsody’s platform ma...de it easy to collect custom data like dietary preferences and manage events. Rosedale Farms saw higher profitability and perfect customer satisfaction scores. Live chat and demos from Yapsody’s team supported their success.

 

Reef-A-Palooza - Events Services - Small

USA

Yapsody helped Reef-A-Palooza, America’s largest saltwater aquarium show, sell over 12,000 tickets for major events since 2015. The event team used more than 30 ticketing features, including event cl...oning, to save time and manage multiple shows across cities. Yapsody’s platform enabled fast event setup, flexible ticket types, and automated sales scheduling. Dedicated 24/7 customer support earned high CSAT scores, ensuring smooth ticketing for staff and attendees. Reef-A-Palooza maximized ticketing revenue and streamlined event management with Yapsody.

 

Noah Webster House - Non Profit Organization Management - Small

West Hartford, USA

Yapsody helped Noah Webster House, a non-profit museum, sell 85,000 event tickets since 2016. The organization faced high fees and disorganized ticketing before switching. Yapsody offered lower prici...ng, a 50% non-profit rebate, and a branded online ticket store. They organized 500 community events and achieved 100 CSAT scores with 24/7 support. The solution made ticket sales easy and affordable for their team.

 

Mohini Dance School - Events Services - Small

USA

Yapsody helped Mohini Dance School sell over 800 tickets for their performing arts event in 2024. The school switched from Brown Paper Tickets to Yapsody to lower ticketing costs and get a custom res...erved seating chart. Yapsody provided early bird discounts, 24x7 support, and detailed onboarding. Mohini Dance School achieved a perfect customer satisfaction score and a 5/5 star rating. The transition was smooth, and event management became easier for the team.

Understanding Yapsody's Ticketing Fees

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yapsody Ticketing

What is Yapsody Ticketing?

Yapsody Ticketing is an Event Management platform that helps to create, promote, and sell Event Tickets Online. It helps to enter a new market and increase sales and revenue.

Yapsody provides the tools, knowledge, and support for independent presenters and hospitality enterprises to leverage the full value of concert entertainment for driving customer visits, elevating the customer experience, and enhancing customer loyalty. It is dedicated to delivering the highest quality products and services with the utmost integrity, transparency, and passion while holding the clients’ best interests at heart.

Some of its features include selling general admission event tickets, reserved seating event tickets, pass fees to attendees, online payment Gateways, sell tickets in the local currency, access To Marketing Tools and many more.

What is Yapsody Ticketing used for?

Yapsody Ticketing is a Event Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Onboarding, Engagement Management and Helpdesk Management .

What are the top features of Yapsody Ticketing?

Ticketing, Personalization and Alerts: popups & Notifications are some of the top features of Yapsody Ticketing.

Who uses Yapsody Ticketing?

Yapsody Ticketing is used by Non-Profit Organization Management, Events Services and Education among other industries.

What are Yapsody Ticketing alternatives?

Webex Events (Formerly Socio), Whova, RegFox and Tix are popular alternatives for Yapsody Ticketing.

Where is Yapsody Ticketing located?

Yapsody Ticketing is headquartered at 2198 Century Hl, Los Angeles, California 90067, US.
lightning

Peers used Yapsody Ticketing for onboarding and engagement management

Yapsody Ticketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (37)
Custom Reports

3.97/5

Read Reviews (192)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (37)
Custom Reports

3.97/5

Read Reviews (192)

Software Failure Risk Guidance

?

for Yapsody Ticketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Yapsody Ticketing

Yapsody LLC Profile

Company Name

Yapsody LLC

HQ Location

2198 Century Hl, Los Angeles, California 90067, US

Employees

11-50

Social

Financials

PRIVATE