Zendesk Sell Overview
Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zendesk Sell.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zendesk Sell.
Zendesk Sell Use-Cases and Business Priorities: Customer Satisfaction Data
Zendesk Sell works with different mediums / channels such as E-Mail. Phone Calls. and Mobile.
Zendesk Sell's features include Recording, Dashboard, Personalization, etc. and Zendesk Sell support capabilities include Email Support, Phone Support, Chat Support, etc. also Zendesk Sell analytics capabilities include Analytics, and Custom Reports.
Reviews
"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value." - Jim Dugan
Zendesk Sell, Less Annoying CRM, Novocall, Teamgate CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zendesk Sell
Top Industries
- Consumer Services
- Consumer Goods
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zendesk Sell is popular in Consumer Services, Consumer Goods, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zendesk Sell Use Cases
What benefits does Zendesk Sell offer for Communication Management?
How can Zendesk Sell optimize your Engagement Management Workflow?
How does Zendesk Sell address your Contact List Management Challenges?
How efficiently Does Zendesk Sell manage your Lead Tracking?
Why is Zendesk Sell the best choice for Call Recording?
10 buyers and buying teams have used Cuspera to assess how well Zendesk Sell solved their CRM needs. Cuspera uses 3046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
|
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jim Dugan Chief Revenue Officer Galls |
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
Nora Raisanen R&D Platform Manager Polaris |
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
|
Simon Rodriguez Senior Vice President and Chief Digital Officer Staples Canada |
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
Case Studies
CASE STUDY Coda Payments
CASE STUDY Workrise
CASE STUDY Grill’d
CASE STUDY Utila Dive Center
CASE STUDY LendingClub
CASE STUDY BoxyCharm
Video
Zendesk Sell Review: Overview: Key Features: Pros And Cons: And Similar Products
Frequently Asked Questions(FAQ)
for Zendesk Sell
What is Zendesk Sell?
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.
Some of the primary features offered by the tool include Email tracking & notifications, activity reporting, mobile CRM and email automation. To help connect with the customers, the tool provides Click to call, Log and record every call, Scripts and notes, send a text and call analytics. Also to facilitate sales, the tool offers creation of targeted prospect lists, contact searching and verification, and intelligent lead recommendations.
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
What is Zendesk Sell used for?
What are the top features of Zendesk Sell?
Who uses Zendesk Sell?
What are Zendesk Sell alternatives?
Where is Zendesk Sell located?
Peers used Zendesk Sell for communication management and engagement management
Zendesk Sell Competitors
Zendesk Sell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
Zendesk Sell Integrations
Zendesk Sell integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk Sell
Software Failure Risk Guidance
?for Zendesk Sell
Overall Risk Meter
Top Failure Risks for Zendesk Sell
Zendesk News
Zendesk and OpenAI Revolutionize Customer Service: A Game-Changing Partnership!
Zendesk and OpenAI have formed a strategic partnership to enhance Zendesk's generative AI capabilities, aiming for 80% automated resolutions in customer service. This collaboration leverages OpenAI's large language models to improve content drafting and integrates deeply into Zendesk's solutions. The partnership also focuses on maintaining low latency and high accuracy, with a goal of reaching 20,000 clients by year-end.
Crayon Becomes Zendesk Global Distribution Partner
Crayon has been appointed as a global distribution partner for Zendesk, enabling access to Zendesk's AI-powered customer service solutions across over 70 countries. This partnership allows Crayon to offer Zendesk's full suite of products, including support, chat, and AI tools, while providing onboarding and technical support to resellers and MSPs.
Zendesk AI + GPT-5: Setting the pace for the next generation of support - CXOToday.com
Zendesk has integrated GPT-5 into its Resolution Platform to enhance AI capabilities, improving customer support through fewer escalations, better intent clarification, and increased agent productivity. GPT-5's integration has led to a 20% reduction in fallback escalations and a 5-point lift in agent suggestion accuracy, supporting multilingual and complex workflows. The model is part of a modular AI architecture, ensuring reliable and efficient service automation.
Zendesk acquires Hyperarc to boost AI-powered analytics | Mi3
Zendesk has completed the acquisition of HyperArc, an AI-native analytics platform known for its HyperGraph engine. This acquisition aims to enhance Zendesk's analytics capabilities by integrating HyperArc's technology into its Explore platform, introducing GenAI-powered insights. The move is expected to improve reporting and analytics, setting a new industry standard for usability and insight depth.
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
Social
Financials
IPO
