Zoey Overview
Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.
Use Cases
Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.
Zoey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.
Reviews
"We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of ...January. By the end of February, we had everything in there." - Becca Livingston
Zoey, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.
Popular Business Setting
for Zoey
Top Industries
- Wholesale
- Retail
- Food & Beverages
Popular in
- Mid Market
- Small Business
- Enterprise
Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoey Use Cases
How does Zoey facilitate Proposal & Quote Management?
What benefits does Zoey offer for Order Management?
What benefits does Zoey offer for Helpdesk Management?
How does Zoey address your Products & Pricelist Management Challenges?
How efficiently Does Zoey manage your Merchandising?
11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there. |
|
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck |
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I was nothing but satisfied during the process. Even after getting involved with Zoey, noting something that wasn’t quite what we needed, I put a ticket in. The support team said it was on the docket they wanted to develop, and it was added. This feature that didn’t exist now exists because of our ...feedback. We’ve had a continual process where we ask and Zoey responds. It’s really intriguing to see. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Becca Livingston Business Intelligence Manager Ninkasi Brewing Company |
We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there. |
|
Ben Rieck Chief Financial Officer Brooklyn Bedding |
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck |
|
Eric Sparrow Milkhouse Candle Company |
I was nothing but satisfied during the process. Even after getting involved with Zoey, noting something that wasn’t quite what we needed, I put a ticket in. The support team said it was on the docket they wanted to develop, and it was added. This feature that didn’t exist now exists because of our ...feedback. We’ve had a continual process where we ask and Zoey responds. It’s really intriguing to see. |
Case Studies
CASE STUDY Commonwealth Packaging Company
CASE STUDY ManaMed
CASE STUDY Egal Pads, Inc.
CASE STUDY Ninkasi Brewing Company
CASE STUDY Real Goods
CASE STUDY Milkhouse Candle Company
Video
Introducing the Zoey Customer Relationship Management (CRM)
Frequently Asked Questions(FAQ)
for Zoey
What is Zoey?
Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.
Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.
A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.
What is Zoey used for?
What are the top features of Zoey?
Who uses Zoey?
What are Zoey alternatives?
Where is Zoey located?
Peers used Zoey for proposal & quote management and order management
Zoey Competitors
Zoey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
Zoey Integrations
Zoey integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Zoey
Overall Risk Meter
Top Failure Risks for Zoey
Zoey, LLC News
Reports Line-Up Grows, Adds New Capabilities
Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.
Zoey Quotes Updates Enable More Flexibility for Both Sellers and Customers
Zoey has updated its Quotes feature for B2B ecommerce, adding granular customer permissions, flexible quote management, and automated reminders. Sellers can now tailor quote workflows, while customers gain more control over editing and converting quotes. These enhancements streamline complex wholesale transactions and improve the buying experience on Zoeys ecommerce platform.
Native Shopify Integration Launches! Manage Orders, Shipments and Inventory From Zoey
Zoey launched a native Shopify integration on June 10, 2025. B2B sellers can now manage orders, shipments, and inventory from Zoey, with real-time synchronization between Zoey and Shopify. The integration streamlines multi-channel operations, eliminates manual data entry, and improves efficiency for wholesale and direct-to-consumer businesses.
Manage Tariffs with Product Surcharge Rules
Zoey has published a tutorial on managing tariff-related surcharges using its "Auto-Add Products to Cart" feature. This guide helps businesses automatically apply surcharges when specific items are added to the cart, offering a flexible solution for handling fluctuating global tariffs. The tutorial is available in Zoey's support documentation.
Zoey, LLC Profile
Company Name
Zoey, LLC
Company Website
https://www.zoey.com/HQ Location
315 W 36th St, New York, 10018, US
Employees
11-50
Social
Financials
PRIVATE
