Zoho Forms Overview

Zoho Forms is a robust online form builder for businesses to create and share forms easily. It enables seamless team collaboration and offers a free trial.

Use Cases

Customers recommend Workflow Management, Customer Feedback Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho Forms.

Other use cases:

  • Contact List Management
  • Sending & Publishing Communications
  • Social Media Management
  • Training & Onboarding
  • Collaboration
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Forms.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

Zoho Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Forms works with different mediums / channels such as Mobile. Newsletter. Website etc.

Zoho Forms's features include Templates, Feedback Surveys, Alerts: Popups & Notifications, etc. and Zoho Forms support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Zoho Forms analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Forms made our everyday tasks smoother with its easy-to-use UI and brilliant form customization options. It's fun to work with and has become an integral part of our business." - Pranesh Padmanabhan

Zoho Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Forms

Top Industries

  • Information Technology and Services
  • Computer Software
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Zoho Forms is popular in Information Technology And Services, Computer Software, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.

Zoho Forms Customer wins, Customer success stories, Case studies

How does Zoho Forms address your Workflow Management Challenges?

What benefits does Zoho Forms offer for Customer Feedback Management?

How does Zoho Forms address your Generation Of New Leads Challenges?

What solutions does Zoho Forms provide for Contact List Management?

What makes Zoho Forms ideal for Sending & Publishing Communications?

34 buyers and buying teams have used Cuspera to assess how well Zoho Forms solved their Other Demand Generation needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Pranesh Padmanabhan

CEO

Studio 31

Zoho Forms made our everyday tasks smoother with its easy-to-use UI and brilliant form customization options. It's fun to work with and has become an integral part of our business. Testimonial By Pranesh Padmanabhan
Zoho Forms testimonial

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Pranesh Padmanabhan

CEO

Studio 31

Zoho Forms made our everyday tasks smoother with its easy-to-use UI and brilliant form customization options. It's fun to work with and has become an integral part of our business. Testimonial By Pranesh Padmanabhan
Zoho Forms testimonial

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
 

Atlanta Hawks partner with ManageEngine on IT overhaul

The Atlanta Hawks have partnered with ManageEngine, a division of Zoho Corp, to overhaul their IT operations at State Farm Arena. This partnership aims to simplify the Hawks' technology stack, enhanc...e system reliability, and unify critical systems. The collaboration focuses on automation, real-time visibility, and improved security, benefiting live event operations and IT service management.

 

Government migrates 12.68 lakh official email accounts to Zoho: MeitY ...

The Indian government has migrated 12.68 lakh official email accounts to Zoho, with 7.45 lakh belonging to Central government employees. This migration, facilitated by the National Informatics Centre..., ensures government ownership of data and intellectual property. The contract includes provisions for continuity and rollback if needed.

 

Zoho One's India business clocks 39% customer growth in FY25

Zoho One's India division achieved a 39% increase in customer growth for the fiscal year 2025, indicating strong market adoption and expansion within the region.

Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

CASIOPE - Education

Zoho Flow helped CASIOPE connect Zoho CRM, Zoho Billing, and Zoho Campaigns. Before, their team did manual work to send updates and manage customer data. With Zoho Flow, they automated these tasks an...d improved how they reach users. This led to a 70% increase in sales for their training sessions. CASIOPE now saves time, reduces errors, and keeps customers better informed.

M for Mental Health - Health, Wellness And Fitness

Zoho Bookings helped M for Mental Health manage more appointments as the business grew. Before, Malavika used WhatsApp and other channels, which caused delays and confusion. With Zoho Bookings, clien...ts now self-schedule sessions using booking links. Customizable booking slots and automated reminders save time and prevent double-bookings. Malavika can focus more on counseling and less on scheduling.

Frequently Asked Questions(FAQ)

for Zoho Forms

What is Zoho Forms?

Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence.

Some of its features include creating forms without having to code, collecting data from all channels, instant notifications whenever a new record is submitted or updated, view, analyze, and optimize data for better conversions.

What is Zoho Forms used for?

Zoho Forms is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Customer Feedback Management and Generation Of New Leads .

What are the top features of Zoho Forms?

Templates, Feedback surveys and Alerts: popups & Notifications are some of the top features of Zoho Forms.

Who uses Zoho Forms?

Zoho Forms is used by Information Technology And Services, Computer Software and Consumer Electronics among other industries.

What are Zoho Forms alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Zoho Forms.

Where is Zoho Forms located?

Zoho Forms is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Forms for workflow management and customer feedback management

Zoho Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)

Software Failure Risk Guidance

?

for Zoho Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Forms

Zoho Corporation Pvt. Ltd News

Product

Zoho Office Integrator 2025: An overview of the features we added throughout the year

Zoho's Office Integrator 2025 introduced PDF editing capabilities, enhanced Zoho Writer, Sheet, and Show with new features like password protection and regex functions, and added role-based permissions and flexible payment options. For 2026, Zoho plans to offer personalized forms, dynamic spreadsheets, and integration with Google Cloud and Microsoft Azure.

Company

Zoho opens its first UAE datacentres to boost cloud adoption

Zoho has launched its first datacentres in the UAE, located in Dubai and Abu Dhabi, to enhance cloud adoption and support data sovereignty. These facilities will host over 100 cloud-based solutions, including Zoho's business applications and ManageEngine's IT management tools. This move aligns with the UAE's digital strategy and aims to facilitate cloud migration in regulated sectors by offering local data storage and processing.

Product

Zoho's comprehensive e-signature solution now approved by the Israel Tax Authority

Zoho Sign, Zoho's digital signature solution, has been officially approved by the Israel Tax Authority for remote signing. This approval, valid until August 31, 2026, ensures compliance with security and regulatory standards, allowing tax professionals in Israel to use Zoho Sign for document signing. The solution integrates with Zoho's apps and external platforms, enhancing operational efficiency for financial service providers.

Product

Announcing SAP Business One integrations in Zoho Flow

Zoho has announced the integration of SAP Business One with Zoho Flow, enabling businesses to automate workflows and connect SAP B1 with other applications. This integration allows users to streamline operations, such as sales order automation and customer onboarding, while maintaining ERP-grade security through Zoho Flow's On-Prem Agent. The integration is available for Zoho Flow Professional plan users and those using Zoho Flow via Zoho One or Zoho Creator 6.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE