Zoho Mail Overview

Zoho Mail offers features like conditional filters, Streams collaboration, multi-level folders, and tags. Users benefit from an extensive, robust webmail toolset.

Use Cases

Customers recommend Communication Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Zoho Mail.

Other use cases:

  • Sales Document Management
  • Contact List Management
  • Engaging And Following Up
  • Helpdesk Management
  • Workflow Management
  • Customer Case Management
  • Content Sharing
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Mail.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
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Zoho Mail Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Mail works with different mediums / channels such as E-Mail. and Mobile.

Zoho Mail's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Zoho Mail support capabilities include Email Support, AI Powered, Chat Support, etc. also Zoho Mail analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho is helping our startup since our primary days. We started using the free account for our email, and then subscribed to a nice package that Zoho Mail provided. It is one of the best tools that I have used, the practicality and the pricing is gor...geous. I'm sure that we couldn't have started at all without Zoho. Every time we need assistance, their team is ready to help; we are really grateful to you all! Thanks, Zoho!" - Leonardo Superti

Zoho Mail, Rejoiner, Moosend, OM3 Email Marketing Platform, CodeTwo Email Signatures for Office 365, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Mail

Top Industries

  • Manufacturing
  • Real Estate
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Mail is popular in Manufacturing, Real Estate, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Mail Use Cases

How does Zoho Mail address your Communication Management Challenges?

What Are the key features of Zoho Mail for Collaboration?

What benefits does Zoho Mail offer for Sales Document Management?

Why is Zoho Mail the best choice for Contact List Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho Mail solved their Email Marketing needs. Cuspera uses 2920 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Mail testimonial

Leonardo Superti

CEO

CustomerX

Zoho is helping our startup since our primary days. We started using the free account for our email, and then subscribed to a nice package that Zoho Mail provided. It is one of the best tools that I have used, the practicality and the pricing is gorgeous. I'm sure that we couldn't have started at a...ll without Zoho. Every time we need assistance, their team is ready to help; we are really grateful to you all! Thanks, Zoho!

Testimonial By Leonardo Superti
Zoho Mail testimonial

Maximilian Waid

Energy Medicine Practitioner

Wholistic Guide

Zoho Mail allows me to manage my client emails, schedule follow-up emails and unclutter my inbox, so I can focus on running my healthcare business 100% without getting sidetracked by the regular 'flooding of emails'. Testimonial By Maximilian Waid
Zoho Mail testimonial

Manik Koul

Lead Sales Operations

Doormonk

With Zoho Mail, composing and sending emails has become a wonderful experience for us at Doormonk. Their Artificial Intelligence features further enhance the experience. On the whole, we fell in love with Zoho Mail. Testimonial By Manik Koul
CUSTOMERS TESTIMONIALS
Zoho Mail testimonial

Leonardo Superti

CEO

CustomerX

Zoho is helping our startup since our primary days. We started using the free account for our email, and then subscribed to a nice package that Zoho Mail provided. It is one of the best tools that I have used, the practicality and the pricing is gorgeous. I'm sure that we couldn't have started at a...ll without Zoho. Every time we need assistance, their team is ready to help; we are really grateful to you all! Thanks, Zoho!

Testimonial By Leonardo Superti
Zoho Mail testimonial

Maximilian Waid

Energy Medicine Practitioner

Wholistic Guide

Zoho Mail allows me to manage my client emails, schedule follow-up emails and unclutter my inbox, so I can focus on running my healthcare business 100% without getting sidetracked by the regular 'flooding of emails'. Testimonial By Maximilian Waid
Zoho Mail testimonial

Manik Koul

Lead Sales Operations

Doormonk

With Zoho Mail, composing and sending emails has become a wonderful experience for us at Doormonk. Their Artificial Intelligence features further enhance the experience. On the whole, we fell in love with Zoho Mail. Testimonial By Manik Koul

Case Studies

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Video

How to schedule and send your emails in Zoho Mail

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho Mail

What is Zoho Mail?

Zoho Mail is an Email marketing software with a robust calendar, tasks, notes, and bookmarks, making it easy to manage daily work. It provides numerous applications to manage mailboxes and users in a comfortable interface and become more productive.

Zoho Mail makes it easy to add many domains, users, and alias addresses under the same company. Manage events directly from the inbox, keeps track of both personal and professional friends, tasks to keep track of the workload, notes to make, and bookmarks to keep track of important web pages. Additionally, it makes it easier to interact with coworkers by simply tagging them in emails, files, and draughts instead of having to bother with email forwarding.

Some of its features are routing, commenting, data recovery, file sharing, real-time chat, shared inboxes, spam blocker, whitelisting and blacklisting and so on.

What is Zoho Mail used for?

Zoho Mail is a Email Marketing Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Communication Management, Collaboration and Advertisement .

What are the top features of Zoho Mail?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Zoho Mail.

Who uses Zoho Mail?

Zoho Mail is used by Manufacturing, Real Estate and Information Technology And Services among other industries.

What are Zoho Mail alternatives?

Where is Zoho Mail located?

Zoho Mail is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Mail for communication management and collaboration

Zoho Mail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)

Software Failure Risk Guidance

?

for Zoho Mail

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Mail

Zoho Corporation Pvt. Ltd News

Product

Introducing passkey management in Zoho Vault

Zoho Vault introduces passkey management, enhancing its passwordless authentication capabilities. This update allows users to securely store and manage passkeys, offering a seamless login experience with biometric authentication. Passkeys, supported by major tech companies, provide robust security against phishing and data breaches. Zoho Vault continues to serve as a comprehensive security solution, integrating password management, SSO, and passkey management for businesses.

Product

Zoho Launches Zoho Books Singapore Edition for Local Businesses

Zoho has launched the Singapore edition of Zoho Books, a cloud-based accounting software tailored for local compliance needs, including GST and e-invoicing. This release is part of Zoho's broader finance suite, offering automation, AI capabilities, and integration with local systems like InvoiceNow. The suite includes Zoho Inventory, Billing, Invoice, Expense, Commerce, and Practice, all designed to streamline financial management and compliance for businesses in Singapore.

Awards

Zoho WorkDrive recognized as a "Leader" in 2025 by Nucleus Research

Zoho WorkDrive has been recognized as a "Leader" in the 2025 Nucleus Research Technology Value Matrix for Content Services and Collaboration. This marks the third consecutive recognition for its advanced functionality and usability. Zoho WorkDrive 5.0 introduces features like Workflow Builder, Data Loss Prevention policies, and enhanced AI capabilities, reinforcing its position as a leading intelligent content management platform.

Customer

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE