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Live Chat Software 2023: Buyer’s Guide - Page 7

Live Chat software offers the most personalised medium for customers to engage with customer service agents. The software enables real time response to customer queries so their questions are answered instantly. Live Chat software is playing a major role in helping organisations to boost their customer experience and improving customer satisfaction.

Millennial customers are more likely to prefer text over email and phone and this makes Live Chat more attractive as a customer engagement platform. Customer service representatives get to understand customers' tone and sentiment and adjust their responses accordingly. Learn how Live Chat can revolutionize customer engagement and how to choose the right Live Chat software.

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What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using Live Chat software to drive results.

Read more about the latest news and updates in Live Chat.

Updated By Cuspera

Last updated: Aug 29, 2023

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155 Live Chat Software

LeadChat Icon

LeadChat

4.00
★★★★★
★★★★★

LeadChat™ - 24/7 Live Chat Agents | Turn ...

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Highlights
Top Business Usecases : Engaging and following up,Engagement management,Generation of new leads

Vendor: LeadChat Pty Ltd

HQ Location: 231 Chapel Street,Prahan, Victoria 3181, AU

Click4Assistance Icon

Click4Assistance

4.00
★★★★★
★★★★★

UK Web Chat Software Provider | Fully Featured

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Highlights
Top Business Usecases : Competitive intelligence,Customise loyalty program,Loyalty management

Vendor: Click4Assistance Ltd.

HQ Location: 11 Lords Court, Cricketers Way, Basildon, Essex SS13 1SS, GB

Chative Icon

Chative

4.00
★★★★★
★★★★★

Engage Customers Online With Live Chat & Chatbots

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Chative is a live chat platform that allows business to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Capturing leads

Vendor: Flextech Inc.

HQ Location: 130 Dong Da Street, Da Nang, Danang 550000, VN

Mioot Icon

Mioot

3.92
★★★★★
★★★★★

Mioot Live Chat

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Highlights
Top Business Usecases : Helpdesk management,Engagement management,Measuring customer satisfaction

Vendor: Nee software solutions Pvt. Ltd

Company Size: 11-50

HQ Location: 135, Balamurugan nagar, 3rd street, Chennai, Tamilnadu 600042, IN

Financials: PRIVATE

Trbo Icon

Trbo

4.17
★★★★★
★★★★★

Effortless Website Personalization with Real-Time Data

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Highlights
Top Business Usecases : Social media analytics,Social media management,Advertisement

Vendor: Trbo

Company Size: 11-50

HQ Location: Atelierstr. 29, Munich, Bayern 81671, DE

Financials: SEED

GotLiveChat Icon

GotLiveChat

4.17
★★★★★
★★★★★

Improve Sales And Customer Service With Live Chat Software

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Highlights
Top Business Usecases : Helpdesk management,White labeling

Vendor: Comm100.

Company Size: 11-50

HQ Location: Level 1, 174 Cecil Street, South Melbourne, Vic 3205, AU

Financials: PRIVATE

40Nuggets Icon

40Nuggets

4.00
★★★★★
★★★★★

40Nuggets - converts your abandoning website traffic into leads

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Highlights
Top Business Usecases : Social media analytics,Social media management,Engagement management

Vendor: 40Nuggets, Inc.

Company Size: 11-50

Financials: SEED

SocialBoost Icon

SocialBoost

4.27
★★★★★
★★★★★

Social Boost: SocialBoost is the web's trusted source to buy high quality Twitter followers, YouTube views, Facebook likes/fans, Instagram Followers and SoundCloud plays.

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SocialBoost helps businesses to succeed by going social media and getting noticed online. Social Boost can advertise to key audiences on social media in a snap, and set up automated schedules and the maintenance of running Facebook campaigns.

Highlights
Top Business Usecases : Content management,Rating and review management,Sales document management

Vendor: SocialBoost

Company Size: 1-10

Financials: PRIVATE

Clickatell Interact Icon

Clickatell Interact

4.00
★★★★★
★★★★★

Strengthen customer relationships in multiple channels

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Clickatell Interact is a live chat tool that helps to engage with customers anytime and anywhere. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Workflow management,Engaging and following up

Vendor: Clickatell, Inc.

Company Size: 101-250

HQ Location: 303 Twin Dolphin Dr, Suite 600, Downtown Redwood City, California 94065, US

Financials: SERIES B

Tawkers Icon

Tawkers

4.00
★★★★★
★★★★★

Tawkers - Branded Text Conversations Between Influencers ...

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Highlights
Top Business Usecases : Social media marketing,Engaging and following up,Engagement management

Vendor: Tawkers, Inc.

HQ Location: New York City / Tel Aviv

Chatango Icon

Chatango

4.17
★★★★★
★★★★★

Live group chat for websites

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Highlights
Top Business Usecases : Communication management,Managing social media account,Social media management

Vendor: Chatango LLC

Company Size: NA

Financials: NA