Adobe Workfront: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Adobe Workfront
Brand: Adobe Workfront
Rating: 4.16 (12566 reviews)

4.16 5

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(12566)

Work Management Built for the Enterprise - to connect, collaborate and execute on complex workflows

Adobe Workfront Overview

Adobe Workfront is a cloud-based work management tool that integrates people and data across the enterprise, managing projects from start to finish. Key features include strategic planning, resource management, and real-time executive insights.

Use Cases

Customers recommend Collaboration, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adobe Workfront.

Other use cases:

Engagement Management
Onboarding
Campaign Management
Communication Management
Content Management
Forecasting
Sales Document Management

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Business Priorities

Improve Internal Communications and Improve Visibility are the most popular business priorities that customers and associates have achieved using Adobe Workfront.

Other priorities:

Scale Best Practices
Enhance Customer Relationships
Improve ROI
Acquire Customers
Grow Market Share
Enter New Markets Internationally Or Locally
Improve Efficiency
Increase Sales & Revenue
Manage Risk
Launch New Products
Improve Stakeholder Relations
Establish Thought Leadership
Improve Digital And Social Presence
Improve Consistency
Shorten Ramp Up Time
Increase Customer Life Time Value

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Adobe Workfront Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Workfront works with different mediums / channels such as User Generated Content. and Blogs.

Adobe Workfront's features include Dashboard, Alerts: Popups & Notifications, Templates, etc. and Adobe Workfront support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Adobe Workfront analytics capabilities include Analytics, and Custom Reports.

Reviews

"At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way... of working" - Jenifer Salzwedel

Adobe Workfront, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Workfront

Top Industries

Marketing and Advertising
Information Technology and Services
Telecommunications

Popular in

Enterprise
Large Enterprise
Mid Market

Adobe Workfront is popular in Marketing And Advertising, Information Technology And Services, and Telecommunications and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Adobe Workfront Use Cases

How does Adobe Workfront address your Collaboration Challenges?

Adobe Workfront facilitates collaboration among team members through shared task management, messaging, and document sharing. This platform promotes visibility and allows users to manage projects and track progress collectively. However, the platform currently lacks robust external user collaboration capabilities.

"...Workfront makes it really easy to track and collaborate on projects withing my team and across other teams...." Peer review by Alanna M., Alanna Moya, Telecommunications

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How can Adobe Workfront optimize your Workflow Management Workflow?

Workfront facilitates the management of workflows and resources, enabling efficient task allocation and tracking. It provides a visual interface for organizing workflow steps, assigning tasks, and tracking progress. While Workfront excels in managing complex workflows for large organizations, it lacks the capability to build routing workflows within its basic application.

"...The system automates our workflows so that we stay on deadline and don't let anything fall through the cracks...." Peer review by Lindsey Salmony, Account Manager, Blackbaud

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Why is Adobe Workfront the best choice for Helpdesk Management?

Adobe Workfront provides capabilities for managing helpdesk tickets. The platform offers customizable features, allowing users to create their own workflows and reporting tools. The software's ease of use and reporting features facilitate effective helpdesk management, however, some users report limitations in customer support.

"...The ease of reporting and dashboards has, in particular, helped me support both project teams and senior leaders to succeed in their goals...." Peer review by Anthony T., Director, PMO, Health, Wellness and Fitness

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What Are the key features of Adobe Workfront for Engagement Management?

Adobe Workfront Engagement Management enables organizations to centralize project information, facilitating accountability, engagement, and efficiency. The platform offers comprehensive project management capabilities, including resource management, communication tools, and reporting features. However, the platform's complexity can present a challenge to user adoption.

"...The amount of follow up and engagement has been second to none...." Peer review by Sam M., Computer Software

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What solutions does Adobe Workfront provide for Onboarding?

Adobe Workfront offers training and onboarding resources, including online tutorials and webinars. These resources facilitate the learning process and enable users to leverage its features. The platform is considered user-friendly and can be customized to meet specific business needs. However, the system lacks a unified approach to onboarding, leading to inconsistencies in its use across different teams.

"...After configuring our instance to support our reporting needs, we are shifting our focus to onboarding the various sub-departments within IT...." Peer review by Lance B., Senior Director, IT Service Delivery, Government Administration

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64+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Adobe Workfront solved their Project Management needs. Cuspera uses 12566 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Jenifer Salzwedel senior director of marketing operations and enablement Poly	At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel
Brennan Swing vice president of creative media and creative director Mohawk	As our products and brands expand year to year, and the expectation by consumers and customers increases to see and learn more, it’s essential to organize, automate and utilize all of our assets so that we have more time to focus on creative quality versus administration. Testimonial By Brennan Swing
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin

CUSTOMERS	TESTIMONIALS
Jenifer Salzwedel senior director of marketing operations and enablement Poly	At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel
Brennan Swing vice president of creative media and creative director Mohawk	As our products and brands expand year to year, and the expectation by consumers and customers increases to see and learn more, it’s essential to organize, automate and utilize all of our assets so that we have more time to focus on creative quality versus administration. Testimonial By Brennan Swing
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin

Case Studies

Health, Wellness and Fitness

Case Study CVS Health

How Adobe Workfront Bringing teams together for the digital transformation of healthcare the CVS Health

Telecommunications

Case Study Poly

How Poly shifted gears to reach new audiences with Adobe Workfront

Manufacturing

Case Study Mohawk

How Mohawk Industries partnered with Adobe Workfront to accelerate their digital transformation from five years to one

Telecommunications

Case Study Poly

How Poly shifted gears to reach new audiences with Adobe Workfront

Manufacturing

Case Study Mohawk

How Mohawk Industries partnered with Adobe Workfront to accelerate their digital transformation from five years to one

Information Technology and Services

Case Study IBM

How IBM Leans on Adobe Workfront as it looks to accelerate business growth

Workfront + Adobe Creative Cloud

Frequently Asked Questions(FAQ)

for Adobe Workfront

What is Adobe Workfront?

Adobe Workfront is an Online Work Management Software that connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. It helps teams work the way they want with support for multiple methodologies and integrations with their favorite tools.

It provides a system of record for coordinating work across organizations, giving executives real-time insight into programs, projects, people, resources, and work. A single view of work streamlines intake and demand management with automated workflows, custom forms, and reporting. Decisioning dashboards and reports help accurately prioritize work and allocate resources.

Key features include connecting strategy to delivery, keeping teams and work aligned, strategically planning work, resource management, configurable dashboards, and native integrations, and more.

What is Adobe Workfront used for?

Adobe Workfront is a Project Management Software mainly used by its customers to Improve Internal Communications and Improve Visibility by Collaboration, Workflow Management and Helpdesk Management .