BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

Other priorities:

See all business priorities See less business priorities

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...One pane of glass for managing SaaS applications, workflows for on-boarding and off-boarding (and many others), and the BetterCloud Community( #betterit Slack)!..." Peer review by Dan W, Senior Customer Engineer Manager, Information Technology and Services

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

BetterCloud Customer wins, Customer success stories, Case studies

How can BetterCloud enhance your Workflow Management process?

What benefits does BetterCloud offer for Onboarding?

What makes BetterCloud ideal for Sales Document Management?

How can BetterCloud enhance your Helpdesk Management process?

How does BetterCloud address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Blue Apron - Consumer Services - consumer services

BetterCloud helped Blue Apron automate onboarding and offboarding as their workforce changed. Blue Apron built over 60 automated workflows with BetterCloud. They set up roles, alerts, and custom inte...grations for tools like G Suite, Office 365, and Slack. The solution reduced offboarding time from four hours to just 10 minutes. Blue Apron also improved data security and reduced human error.

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Gainsight - Computer Software - computer software

BetterCloud helped Gainsight automate IT workflows. Gainsight's IT team used to do manual onboarding and offboarding, which led to errors and wasted time. With BetterCloud, they automated these proce...sses, saving time and improving security. The platform also helped Gainsight organize Slack channels and manage user access. Gainsight now has better visibility and fewer mistakes in IT operations.

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THE THIRD FLOOR - Media And Entertainment - media and entertainment

BetterCloud helped THE THIRD FLOOR automate IT workflows. The company needed strong security and fast onboarding and offboarding for artists. Before BetterCloud, onboarding and offboarding took up to... 12 people across seven departments. Now, automation with BetterCloud makes the process almost zero-touch for IT. HR no longer needs to follow up on tasks. The company improved data security and saved time for employees. This lets teams focus on more important work.

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ScottsMiracle-Gro - Retail - Retail

BetterCloud helped ScottsMiracle-Gro automate IT operations for over 4,000 users. The IT team used BetterCloud to cut offboarding time from over 30 minutes to under five minutes per employee. This au...tomation let the team focus on strategic projects and SaaS tool management. BetterCloud’s customer support and feedback culture also impressed ScottsMiracle-Gro. The company now relies on BetterCloud for efficient user lifecycle management and workflow automation.

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A Southern California school district - Education - education

BetterCloud helped a Southern California school district automate manual IT tasks. The district faced slow onboarding, offboarding, and security risks due to manual processes. With BetterCloud, they ...automated workflows, improved file governance, and managed user accounts more securely. The platform saved staff time, cut costs, and reduced human error. Security improved by stopping email leaks and fixing file sharing issues. The district showed clear ROI by tracking hours saved through automation.

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Global Payments - Financial Services - financial services

BetterCloud helped Global Payments automate IT tasks for over 30,000 employees. The company used BetterCloud to automate bulk user updates, manage user lifecycles, and simplify admin work. This reduc...ed manual errors and made IT work faster. Global Payments now saves about $3 million every year with BetterCloud. The platform also lowered administrative overhead and improved efficiency.

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BetterCloud - Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

M&A

CoreStack's BetterCloud deal marks the end of siloed governance

CoreStack has acquired BetterCloud to create an agentic governance operating system that unifies governance across cloud, SaaS, and AI layers. This strategic move aims to provide a single governance fabric that supports CIOs, CISOs, and CFOs by reducing operational fragmentation, enhancing security, and optimizing costs. The integration promises context-aware, policy-driven governance, enabling enterprises to manage technology waste and compliance efficiently.

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M&A

CoreStack acquires BetterCloud for unified AI governance

CoreStack has acquired BetterCloud to create the industry's first unified Agentic Governance Operating System, enhancing governance across cloud, SaaS, and AI. This acquisition aims to address the governance gap in AI-driven enterprises by providing a comprehensive control system. Raj Kunnath, a CoreStack executive, will lead BetterCloud post-acquisition, following Jesse Levin's departure as CEO.

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M&A

CoreStack Acquires BetterCloud Establishing a Unified Agentic ...

CoreStack has acquired BetterCloud to form a unified Agentic Governance Operating System, enhancing governance across cloud, SaaS, and AI systems. This acquisition aims to address the growing demand for AI-driven governance by integrating BetterCloud's SaaS management capabilities with CoreStack's governance solutions. Raj Kunnath will lead BetterCloud post-acquisition, following Jesse Levin's departure as CEO.

Read more →
M&A

CoreStack Acquires BetterCloud, Establishing a Unified Agentic Governance OS Across Cloud, SaaS and AI

CoreStack has acquired BetterCloud to create a unified governance operating system that spans cloud, SaaS, and AI technologies. This acquisition aims to enhance CoreStack's capabilities in managing and securing multi-cloud environments.

Read more →

BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

Company Website

https://www.bettercloud.com/

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

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Financials

SERIES F