Customer stories

Product Business Settings

BetterCloud is popular in Information Technology And Services, Education, and Computer Software industries and is widely used by Enterprise, Mid Market, and Small Business.

Integrations

Security
Live Chat
Project Management
Digital Signature

BetterCloud Product Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

How satisfied the customers are with BetterCloud use-cases

Reviews

"...One pane of glass for managing SaaS applications, workflows for on-boarding and off-boarding (and many others), and the BetterCloud Community( #betterit Slack)!..." Peer review by Dan W, Senior Customer Engineer Manager, Information Technology and Services

BetterCloud Customer Insights, Testimonials and Case Studies

How efficiently Does BetterCloud manage your Workflow Management?

What makes BetterCloud ideal for Onboarding?

How does BetterCloud address your Sales Document Management Challenges?

How does BetterCloud address your Helpdesk Management Challenges?

Why is BetterCloud the best choice for Communication Management?

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

ScottsMiracle-Gro - Retail

BetterCloud helped ScottsMiracle-Gro automate IT operations for over 4,000 users. The IT team used BetterCloud to cut offboarding time from over 30 minutes to under five minutes per employee. This au...tomation let the team focus on strategic projects and SaaS tool management. BetterCloud’s customer support and feedback culture also impressed ScottsMiracle-Gro. The company now relies on BetterCloud for efficient user lifecycle management and workflow automation.

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New Season - Health, Wellness And Fitness

BetterCloud helped New Season gain control over shadow IT and improve SaaS visibility. The IT team struggled with onboarding, offboarding, and unknown applications, leading to wasted resources. Bette...rCloud uncovered hidden apps and enabled smarter SaaS spending. The platform streamlined permission management, reducing security risks and boosting productivity. New Season now manages SaaS apps more efficiently and uses resources wisely.

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Gainsight - Computer Software

BetterCloud helped Gainsight automate IT workflows. Gainsight's IT team used to do manual onboarding and offboarding, which led to errors and wasted time. With BetterCloud, they automated these proce...sses, saving time and improving security. The platform also helped Gainsight organize Slack channels and manage user access. Gainsight now has better visibility and fewer mistakes in IT operations.

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Blue Apron - Consumer Services

BetterCloud helped Blue Apron automate onboarding and offboarding as their workforce changed. Blue Apron built over 60 automated workflows with BetterCloud. They set up roles, alerts, and custom inte...grations for tools like G Suite, Office 365, and Slack. The solution reduced offboarding time from four hours to just 10 minutes. Blue Apron also improved data security and reduced human error.

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Mauldin and Jenkins (MJCPA) - Accounting

BetterCloud helped Mauldin and Jenkins (MJCPA) automate onboarding and offboarding for their 550+ person team. The IT team faced challenges managing a dispersed workforce and multiple applications. B...etterCloud provided automated workflows, saving 146 hours in six months. The platform improved user account management, security, and compliance. Instant deprovisioning made offboarding fast and secure. MJCPA now operates more efficiently and can focus on strategic work.

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Middlesex Health - Hospital & Health Care

BetterCloud helped Middlesex Health secure their environment and meet HIPAA compliance. The IT team used BetterCloud to resolve a data breach by removing email forwarding rules and resetting password...s. They automated user offboarding for better accuracy and security. Middlesex Health improved time efficiency, data accuracy, and security. They reduced the number of super admins from 12 to two. BetterCloud's analytics helped them track the cause of the breach.

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BetterCloud - Product Demo

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Peers used BetterCloud for workflow management and onboarding

BetterCloud Competitors

BetterCloud Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)

BetterCloud Integrations

BetterCloud integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.42/5 ★

Read Reviews (53)
Data Export

4.26/5 ★

Read Reviews (9)

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Intercom

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Asana

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

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Top Failure Risks for BetterCloud

BetterCloud, Inc. News

Product
 

BetterCloud adds activity-based alerts to boost G Suite security - BetaNews

BetterCloud has launched an activity-based alerts solution to enhance security for G Suite applications. This tool allows continuous monitoring of event-related activities to detect and respond to unauthorized behavior. It supports Google, Okta, and Dropbox, offering customizable monitoring parameters and automatic alerts for IT teams to manage security risks effectively.

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Awards
 

BetterCloud: #1 Leader in Fall 2025 G2 Report for SaaS Management Platforms

BetterCloud has been recognized as the #1 Leader in the Fall 2025 G2 Grid Report for SaaS Management Platforms. The company earned 23 G2 badges, marking a 35% increase from the previous quarter. BetterCloud's innovations in SaaS management, security, and governance have contributed to this achievement, reflecting strong customer satisfaction and product excellence.

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Product
 

Simplifying management of student tech and Google Workspace for Education

BetterCloud enhances Google Workspace for Education management by offering a unified SaaS lifecycle platform. It automates tasks like bulk user management, license allocation, and content scanning, improving IT efficiency and student safety. The platform provides real-time insights into cloud environments, helping educational institutions proactively manage security and compliance while protecting student data and institutional reputation.

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Awards
 

BetterCloud remains #1 in G2 2025 spring report

BetterCloud has been ranked as the #1 SaaS Operations Management software in G2's Spring 2025 report.

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BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

Company Website

https://www.bettercloud.com/

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

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Financials

SERIES F