BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I like the workflows I can setup to automate my on-boarding and off-boarding procedures...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...-ease of use -tons of different workflows per app -RBAC for compliance -great support team, quick replies and knowledgeable -tons of integrated apps...." Peer review by Eric B, IT Lead
"...They ensure your SaaS platforms are secure, easy to manage, and cut onboard/offboard time by multiplicative margins...." Peer review by Administrator
"...This includes email signatures and graphics, vacation away messages and settings, etc...." Peer review by Administrator in Human Resources

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

BetterCloud Customer wins, Customer success stories, Case studies

What solutions does BetterCloud provide for Workflow Management?

What makes BetterCloud ideal for Onboarding?

How does BetterCloud address your Sales Document Management Challenges?

How does BetterCloud address your Helpdesk Management Challenges?

Why is BetterCloud the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

Wave - Financial Services - Medium

Toronto, Canada

Wave used BetterCloud to automate onboarding and offboarding for employees. Before, it took up to a week to grant access to new hires. Now, the process is done by the end of the first day. IT offboar...ding time dropped by 75%, from an hour to just 10–15 minutes. PCI reassessment reporting now takes 10 minutes instead of hours. The IT team gained back hours, days, and weeks of time, letting them focus on bigger projects.

 

Voi - Transportation/Trucking/Railroad - Medium

Stockholm, Sweden

BetterCloud helped Voi automate 142 onboarding steps, saving 258 hours in three months. Voi's IT team now triggers onboarding from its HRIS, reducing manual work and errors. The team manages user lif...ecycle securely and quickly with 32 active workflows. BetterCloud integrations let Voi connect internal SaaS apps and automate common IT tasks. IT now spends more time on strategic projects, not repetitive routines.

 

Global Payments - Financial Services - Large

Atlanta, USA

BetterCloud helped Global Payments automate IT processes and save $3 million each year. The company used BetterCloud to manage user onboarding and offboarding across SaaS apps. This automation reduce...d manual work for the IT team. Global Payments improved efficiency and cut costs with BetterCloud’s IT automation tools. The solution made SaaS management easier and faster.

 

The ACME Network - Education - Medium

USA

BetterCloud helped the ACME Network automate user onboarding and offboarding. The IT team reduced offboarding time by 83% and onboarding by 94%. They saved over $15,000 in unused SaaS license costs. ...BetterCloud also fixed a risky Google Drive setting on 800,000 documents in seconds. The team now manages files and permissions securely and quickly.

 

Turo - Transportation/Trucking/Railroad - Medium

San Francisco, USA

Turo used BetterCloud to automate IT workflows and boost team efficiency by 500%. Manual onboarding dropped from over five hours to under one hour. The IT team gained better visibility into user acti...ons and file sharing. Automated workflows improved security by preventing vulnerabilities. Turo streamlined user lifecycle management and integrated key apps like Google, Microsoft 365, Box, and Slack.

 

Superfly - Entertainment - Small

New York, USA

BetterCloud helped Superfly automate user lifecycle management, saving 85% of the time spent on these tasks. The IT team eliminated all onboarding and offboarding fees, saving thousands of dollars. B...etterCloud improved file security by alerting the team to external sharing and reverting public files to private. The platform enabled seamless onboarding, offboarding, and remote work transitions. Superfly gained better visibility into user behavior and streamlined IT processes.

BetterCloud - Product Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

M&A

CoreStack Acquires BetterCloud Establishing a Unified Agentic Governance OS Across Cloud, SaaS and AI

CoreStack has acquired BetterCloud to create a unified Agentic Governance Operating System, integrating cloud, SaaS, and AI management. This acquisition aims to address growing demands for governance in AI-driven environments by providing a comprehensive control system. Raj Kunnath will lead BetterCloud as President, succeeding Jesse Levin.

Product

BetterCloud Launches Next-Generation AI-Native SaaS Management Platform ...

BetterCloud has launched its next-generation AI-native SaaS management platform to address governance and cost control challenges in enterprises. The platform integrates SaaS management, governance, and AI oversight, featuring the BetterCloud IT Agent for natural language interaction, Data Explorer for reporting, and Activity Hub for audit trails. This innovation aims to help IT teams manage the complexity of AI and SaaS environments effectively.

Product

BetterCloud launches AI-native SaaS management platform to govern ...

BetterCloud has launched its AI-native SaaS management platform to address governance challenges in AI and SaaS environments. The platform offers IT leaders visibility and control over AI and SaaS sprawl, featuring a natural language-driven IT Agent, unified Data Explorer, and role-based access controls. It aims to optimize spending and reduce security risks while enhancing IT management capabilities.

Product

Meet BetterCloud's AI-native IT operations platform

BetterCloud introduces its next-generation AI-native IT operations platform, enhancing SaaS environment governance with features like IT Agent, IT Cockpit, Data Explorer, and Activity Hub. The platform integrates AI for visibility, action, and governance, supporting natural language interactions and compliance. New features include dark mode, calendar policies, and pre-hire onboarding workflows.

BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

Financials

SERIES F