C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact." - Dr. Urban Keussen
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
How does C3 CRM™ address your Engagement Management Challenges?
What Are the key features of C3 CRM™ for Identify Target Customers?
What benefits does C3 CRM™ offer for Onboarding?
How does C3 CRM™ address your Forecasting Challenges?
What Are the key features of C3 CRM™ for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen |
|
What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden |
|
C3.ai’s proven technology and strong customer relationships make them an ideal partner in helping drive forward AI-based solutions built on the intelligent cloud. Testimonial By Judson Althoff |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr. Urban Keussen Vice Chairman Tennet |
C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen |
|
Lieutenant Colonel Dave Harden COO and Architect Afwerx |
What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden |
|
Judson Althoff Executive Vice President, Worldwide Commercial Business Microsoft Microsoft |
C3.ai’s proven technology and strong customer relationships make them an ideal partner in helping drive forward AI-based solutions built on the intelligent cloud. Testimonial By Judson Althoff |
A global retailer - Retail
Read more →A global leader in contract manufacturing and supply chain solutions - Manufacturing
Read more →A California County Sheriff’s Office - Government Administration
Read more →C3 AI CRM
Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3 AI Deepens Native Integrations Across Microsoft Copilot, Fabric, and Azure AI Foundry - Business Wire
C3 AI has enhanced its native integrations with Microsoft's Copilot, Fabric, and Azure AI Foundry. This development aims to improve interoperability and streamline AI deployment for enterprise customers using Microsoft's platforms.
Exclusive - C3 AI weighs sale after founder - CEO Siebel steps aside, sources say
C3 AI is considering a potential sale after its founder and CEO, Thomas Siebel, stepped down due to health concerns. This move is part of exploring strategic options for the enterprise AI software provider.
C3 AI Named a Leader in Industrial AI
C3 AI has been recognized as a Leader in the Verdantix Green Quadrant: Industrial AI Analytics Software (2025) report. The company achieved the highest scores in capabilities and momentum, particularly in predictive maintenance and supply chain solutions. The report highlights C3 AI's success in improving manufacturing uptime and profitability, with notable customer achievements from Nucor Corporation and Con Edison.
C3 AI Names Stephen Ehikian as Chief Executive Officer - The Software Report
C3 AI has appointed Stephen Ehikian as its new Chief Executive Officer, succeeding Thomas M. Siebel, who will remain as Executive Chairman. Ehikian, known for co-founding RelateIQ and Airkit.ai, brings extensive experience in technology and AI. His appointment is expected to strengthen C3 AI's position in the enterprise AI market and expand its platform and applications.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
Social
Financials
NA
