Product Business Settings

CallTools is popular in Marketing And Advertising, Consumer Goods, and Computer Software industries and is widely used by Small Business, Mid Market, and Large Enterprise.

CallTools Product Overview

CallTools offers a robust call center software solution that integrates a built-in web phone and provides in-house support. This platform is tailored for call centers aiming to boost productivity through efficient outbound and inbound call management. The software's user-friendly interface is enhanced with additional functionalities to streamline contact engagement. It is designed to assist teams in managing communications effectively, reducing downtime, and improving customer interaction. CallTools is positioned as a trusted choice for businesses seeking to optimize their call center operations with reliable support and advanced tools.

How satisfied the customers are with CallTools use-cases

Reviews

"...The portal is easy to use and has a wide set of call center functionality...." Peer review by Colin Walsh

CallTools Customer Insights, Testimonials and Case Studies

How does CallTools facilitate Helpdesk Management?

How does CallTools facilitate Call Recording?

What benefits does CallTools offer for Contact List Management?

What benefits does CallTools offer for Telemarketing?

What is CallTools used for?

CallTools is a Contact Center Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Call Recording and Contact List Management .

What are the top features of CallTools?

Predictive dialer, Recording and Dashboard are some of the top features of CallTools.

Who uses CallTools?

CallTools is used by Marketing And Advertising, Consumer Goods and Computer Software among other industries.

What are CallTools alternatives?

XCALLY, VICIdial, Vocalcom and Exotel are popular alternatives for CallTools.

Where is CallTools located?

CallTools is headquartered at 16842 Von Karman Suite 475, Irvine, CA 92606, US.

8 buyers and buying teams have used Cuspera to assess how well CallTools solved their Contact Center Software needs. Cuspera uses 623 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used CallTools for helpdesk management and call recording

CallTools Competitors

CallTools Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.86/5 ★

Read Reviews (32)
Analytics

4.82/5 ★

Read Reviews (16)
Custom Reports

4.78/5 ★

Read Reviews (42)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.86/5 ★

Read Reviews (32)
Analytics

4.82/5 ★

Read Reviews (16)
Custom Reports

4.78/5 ★

Read Reviews (42)

Software Failure Risk Guidance

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for CallTools

Overall Risk Meter

Low Medium High

Top Failure Risks for CallTools

CallTools.com, Inc. Profile

Company Name

CallTools.com, Inc.

Company Website

//calltools.com

HQ Location

16842 Von Karman Suite 475, Irvine, CA 92606, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE