Chatlio Overview
Chatlio enables teams to communicate with website visitors directly through Slack, integrating seamlessly into existing workflows. This live chat tool allows businesses to engage in real-time conversations without leaving the Slack environment, enhancing responsiveness and customer interaction. Customizable chat widgets ensure brand consistency across digital touchpoints. Businesses can gain insights into visitor identities, allowing for personalized interactions that can drive customer satisfaction and retention. Chatlio's integration with Slack means teams can leverage familiar tools to manage customer inquiries efficiently, making it a valuable asset for customer service and sales teams looking to optimize their communication strategies.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Chatlio.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Chatlio.
Chatlio Use-Cases and Business Priorities: Customer Satisfaction Data
Chatlio works with different mediums / channels such as Website. Chat. Slack etc.
Chatlio's features include Widgets, Personalization, Alerts: Popups & Notifications, etc. and Chatlio support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Chatlio analytics capabilities include Custom Reports, and Analytics.
Reviews
"...I'm not 100% sure it will work for your CS workflow, but if your team is in Slack all day, definitely give it a try...." Peer review by Kevin L, CTO
Chatlio, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Chatlio allows visitors to be chatted with directly from Slack. Real-time interaction and seamless integration with Slack are provided.
Popular Business Setting
for Chatlio
Top Industries
- Computer Software
- Internet
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Large Enterprise
Chatlio is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Chatlio Use Cases
What benefits does Chatlio offer for Engagement Management?
How can Chatlio enhance your Generation Of New Leads process?
Why is Chatlio the best choice for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Chatlio solved their Live Chat needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Frequently Asked Questions(FAQ)
for Chatlio
What is Chatlio used for?
What are the top features of Chatlio?
Who uses Chatlio?
What are Chatlio alternatives?
Where is Chatlio located?
Peers used Chatlio for engagement management and helpdesk management
Chatlio Competitors
Chatlio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (1) |
Chatlio Integrations
Chatlio integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Chatlio
Overall Risk Meter
Top Failure Risks for Chatlio
Chatlio, Inc. Profile
Company Name
Chatlio, Inc.
Company Website
https://chatlio.com/HQ Location
1329 N 47TH ST #31231, Seattle, WA 98103 United States
Employees
NA
Social
Financials
NA
