Contentsquare Overview
Contentsquare is an AI-driven platform that delivers deep insights to enhance user engagement and retention. It combines Experience and Product Analytics with Voice of Customer tools to provide a comprehensive view of customer interactions. This platform helps businesses understand customer behavior, enabling teams to create more intuitive digital journeys. A standout feature is its ability to seamlessly integrate with everyday tools, ensuring that insights are easily accessible across teams. By focusing on user experience, Contentsquare positions digital experiences as a key revenue driver, offering businesses a powerful way to connect with their audience and improve conversion rates.
Use Cases
Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.
Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data
Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.
Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.
Reviews
"Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team... is using a lot of data provided by Contentsquare to make better decisions." - Joel Palix
Contentsquare, Quadient CCM platform, Whatfix, RapidSpike, freshping, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).
Popular Business Setting
for Contentsquare
Top Industries
- Hospitality
- Food & Beverages
- Financial Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on Contentsquare Use Cases
What benefits does Contentsquare offer for Engagement Management?
What solutions does Contentsquare provide for Competitive Intelligence?
What Are the key features of Contentsquare for Merchandising?
23+ more Business Use Cases
53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions. |
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Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas |
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Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Joel Palix CEO Feelunique |
Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions. |
|
Charles Daumas Head of Ecommerce Rail Europe |
Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas |
|
Mathieu STAAT Digital & Customer Marketing Director EMEA |
Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
Case Studies
CASE STUDY RingCentral
CASE STUDY Admiral
CASE STUDY Ocado Retail
CASE STUDY easyJet holidays
CASE STUDY Rakuten
CASE STUDY E.ON
Video
Contentsquare Retail Media
Frequently Asked Questions(FAQ)
for Contentsquare
What is Contentsquare?
Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.
Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.
Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.
What is Contentsquare used for?
What are the top features of Contentsquare?
Who uses Contentsquare?
What are Contentsquare alternatives?
Where is Contentsquare located?
Peers used Contentsquare for engagement management and competitive intelligence
Contentsquare Competitors
Contentsquare Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
Contentsquare Integrations
Contentsquare integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Contentsquare
Software Failure Risk Guidance
?for Contentsquare
Overall Risk Meter
Top Failure Risks for Contentsquare
Contentsquare News
Contentsquare Announces Sense: an AI Agent That Plans and Acts Like an Analyst
Contentsquare has introduced Sense, an AI-powered agent designed to analyze digital customer experience data and recommend actions. Sense automates the work of a digital experience analyst, providing insights and optimization strategies for websites and apps. This launch strengthens Contentsquares position in experience intelligence and AI-driven analytics for enterprise digital teams.
Contentsquare Launches Sense, Data Connect, and Smart Capture
Contentsquare has launched Sense, Data Connect, and Smart Capture at its CX Circle event in London. Sense is an AI-powered analytics suite designed to automate complex data analysis for digital experience teams. These new capabilities aim to help businesses act faster and achieve better results by moving from traditional analytics to automated, AI-driven insights.
Contentsquare Expands Analytics Platform With Advanced AI Features to Accelerate Conversion, Retention and NPS Improvements - PR Newswire
Contentsquare enhances its analytics platform with new AI features to boost conversion, retention, and Net Promoter Score (NPS).
TMG Announces Strategic Partnership With Contentsquare , Expanding Digital Experience Capabilities
TMG announces a strategic partnership with Contentsquare to enhance digital experience capabilities.
Contentsquare Profile
Company Name
Contentsquare
Company Website
https://contentsquare.com/HQ Location
5 boulevard de la Madeleine, Paris, Île-de-France 75001, FR
Employees
501-1000
Social
Financials
SERIES F
