DocStar ECM Overview

DocStar transforms content management with its smart automation capabilities. This system empowers teams by streamlining document workflows, leading to reduced operational costs and enhanced business performance. DocStar's intuitive interface facilitates efficient document handling, making it a strategic asset for businesses aiming to optimize their content processes. By automating routine tasks, it allows teams to focus on high-value activities, driving better ROI and market positioning.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using DocStar ECM.

Other use cases:

  • Collaboration
  • Customer Case Management
  • Campaign Management
  • Public Relations
  • Performance Management
  • Billing And Invoice Management
  • Products & Pricelist Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using DocStar ECM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Increase Sales & Revenue
  • Grow Market Share
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DocStar ECM Use-Cases and Business Priorities: Customer Satisfaction Data

DocStar ECM works with different mediums / channels such as Mobile. Offline. and On Premises.

DocStar ECM's features include Recording, Capture Information, and Personalization. and DocStar ECM support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also DocStar ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...we are able to share documents within the company with ease...." Peer review by Randy P, System Administrator

DocStar ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

DocStar ECM offers AP and HR automation, available in the cloud or on-premises. For more information, call 1-888-DOC-STAR.

Popular Business Setting

for DocStar ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

DocStar ECM is popular in Information Technology And Services, Government Administration, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on DocStar ECM Use Cases

What benefits does DocStar ECM offer for Workflow Management?

What benefits does DocStar ECM offer for Content Management?

What benefits does DocStar ECM offer for Sales Document Management?

What Are the key features of DocStar ECM for Collaboration?

What solutions does DocStar ECM provide for Customer Case Management?

14+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well DocStar ECM solved their Content Management Systems needs. Cuspera uses 668 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Oil & Energy

CASE STUDY Sterling Energy Company

DocStar Enterprise Content Management (ECM) helped Sterling Energy Company improve productivity and reporting accuracy. The company used DocStar ECM to access customer files from anywhere and automat...e workflows. Sales staff no longer drive hours to the office to input notes or get deals approved. The invoice approval process dropped from a full day to one hour. The time from sale to payment is now 15 days shorter.

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Pharmaceuticals

CASE STUDY Boone Drug

DocStar Enterprise Content Management helped Boone Drug improve workflow and efficiency across HME, respiratory, HR, and accounts payable departments. Staff previously wasted time searching for paper... documents, leading to delays and lost paperwork. With DocStar ECM, Boone Drug integrated document management into multiple departments, saving time and money. The solution increased accuracy, efficiency, and traceability, and improved customer service by making records easy to find. Boone Drug found the system flexible and versatile, supporting their growth and compliance needs.

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Sports

CASE STUDY Cleveland Indians

DocStar ECM helped the Cleveland Indians solve space and efficiency problems with document management. The team scanned over 20,000 files, removing the need for large storage cabinets. DocStar ECM no...w manages all active files, letting staff scan documents as they arrive. The Indians save thousands of dollars each month on retrieval, paper, and file folder costs. The system also reduces time spent searching for files and improves workflow across departments.

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Retail

CASE STUDY Health Food Associates, Inc.

DocStar Enterprise Content Management (ECM) helped Health Food Associates, Inc. improve their accounts payable process. The company wanted to make AP more visible and easier for 16 retail stores. Doc...Star ECM removed manual invoice handling and made AP more accurate. The solution cut the time spent sending checks and payments by 25 percent. Staff can now see all AP work online, making the process faster and simpler.

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Computer Software

CASE STUDY Epicor Software Corporation

Epicor Enterprise Content Management (DocStar) helped Epicor Software Corporation digitize and manage HR documents. The company needed better efficiency in storing, accessing, and retrieving employee... records, and improved compliance with global data privacy rules. DocStar provided secure, role-based access and streamlined compliance with country-specific retention guidelines. HR staff now access documents faster and spend more time on valuable tasks. The solution increased accuracy, efficiency, and traceability for HR document management.

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Retail

CASE STUDY Applegreen

Epicor ECM AP Automation helped Applegreen automate accounts payable. The company now processes 5,000 invoices per month. Intelligent Data Capture eliminated up to 85% of manual keyboard entry. Proce...ssing throughput increased and headcount was reduced by 50%. Integration with ERP and ServiceNow improved productivity and reduced storage needs. Applegreen scaled operations and streamlined workflows across its U.S. business.

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Video

Introduction to DocStar: an Epicor solution

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Frequently Asked Questions(FAQ)

for DocStar ECM

What is DocStar ECM used for?

DocStar ECM is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of DocStar ECM?

Recording, Capture information and Personalization are some of the top features of DocStar ECM.

Who uses DocStar ECM?

DocStar ECM is used by Information Technology And Services, Government Administration and Financial Services among other industries.

What are DocStar ECM alternatives?

Where is DocStar ECM located?

DocStar ECM is headquartered at 2165 Technology Drive, Schenectady, NY 12308, US.
lightning

Peers used DocStar ECM for workflow management and content management

DocStar ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.19/5 ★

Read Reviews (25)
Custom Reports

3.08/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.19/5 ★

Read Reviews (25)
Custom Reports

3.08/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for DocStar ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for DocStar ECM

Epicor Software Corporation News

Customer

RV Resort Automation: From Spreadsheets to Smart Workflows

DocStar and Kamloops Office Systems partnered to automate operations at a Canadian RV resort, replacing manual processes with digital workflows. The collaboration involved using DocStar's ECM platform and Google Calendar APIs to streamline insurance tracking and shared space booking, enhancing compliance and efficiency. This solution exemplifies the benefits of combining DocStar's automation capabilities with Kamloops' expertise in digital process design.

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Navigating the Shift from ECM to CPA

Learn why businesses must embrace the transition from ECM to CPA to stay competitive, improve efficiency, foster agile decision-making, and ensure seamless collaboration in a dynamic digital world.

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The Lesser-Known Benefits of Sales Order Automation

Automating your sales order entry can help you save time and costs. But there are many more benefits to using this technology. Let’s go through them.

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Epicor Software Corporation Profile

Company Name

Epicor Software Corporation

Company Website

https://www.docstar.com

HQ Location

2165 Technology Drive, Schenectady, NY 12308, US

Employees

11-50

Social

Linkedin Twitter

Financials

M&A