DocStar ECM Overview

DocStar transforms content management with its smart automation capabilities. This system empowers teams by streamlining document workflows, leading to reduced operational costs and enhanced business performance. DocStar's intuitive interface facilitates efficient document handling, making it a strategic asset for businesses aiming to optimize their content processes. By automating routine tasks, it allows teams to focus on high-value activities, driving better ROI and market positioning.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using DocStar ECM.

Other use cases:

  • Collaboration
  • Customer Case Management
  • Campaign Management
  • Public Relations
  • Performance Management
  • Billing And Invoice Management
  • Products & Pricelist Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using DocStar ECM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Increase Sales & Revenue
  • Grow Market Share
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DocStar ECM Use-Cases and Business Priorities: Customer Satisfaction Data

DocStar ECM works with different mediums / channels such as Mobile. Offline. and On Premises.

DocStar ECM's features include Recording, Capture Information, and Personalization. and DocStar ECM support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also DocStar ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...My favorite part about the DocStar ECM system is that it combines powerful workflow capabilities with the ability to accurately and securely store documents for long and short term retention requirements...." Peer review by Ray M, Solutions Technician, Information Technology and Services

DocStar ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

DocStar ECM offers AP and HR automation, available in the cloud or on-premises. For more information, call 1-888-DOC-STAR.

Popular Business Setting

for DocStar ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

DocStar ECM is popular in Information Technology And Services, Government Administration, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on DocStar ECM Use Cases

How does DocStar ECM facilitate Workflow Management?

What Are the key features of DocStar ECM for Content Management?

How efficiently Does DocStar ECM manage your Sales Document Management?

How can DocStar ECM enhance your Collaboration process?

How can DocStar ECM optimize your Customer Case Management Workflow?

14+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well DocStar ECM solved their Content Management Systems needs. Cuspera uses 668 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Insurance

CASE STUDY Church Agency, Inc.

DocStar helped Church Agency, Inc. solve storage and privacy issues by integrating with Applied Systems TAM. Staff scan 360 to 420 pages daily, filing documents automatically with barcode sheets. Doc...Star lets employees access, email, and fax documents directly from their desks. The system improves accuracy, efficiency, and traceability. Security features and audit trails ensure compliance and reduce errors. DocStar support and training impressed the team.

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Construction

CASE STUDY Wolf Home Products

DocStar ECM helped Wolf Home Products fix slow, paper-based proof-of-delivery processes. The company needed to automate tasks and support 10% annual growth. DocStar ECM integrated with Wolf’s I-Buy o...rdering system, letting customers and staff find documents fast. The solution saved staff over 10 hours of work each week. Customer service improved, and requests were handled much faster.

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Insurance

CASE STUDY SDL Brokerage Inc. and Group Health Solutions Inc.

DocStar ECM helped SDL Brokerage Inc. and Group Health Solutions Inc. solve storage and efficiency problems. The agencies reduced file cabinets from 33 to 13, with a goal of just two. They saved over... $3,000 in storage costs by scanning and shredding files. Staff can now find client information quickly without leaving their desks. The solution improved response time and customer service.

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CASE STUDY Overdrive Heavy Duty

Epicor ECM AP Automation helped Overdrive Heavy Duty modernize its accounts payable process. The company automated workflows and integrated with Karmak Fusion, reducing manual data entry by 75%. AP p...rocessing time was cut in half. Overdrive now processes 20-50 invoices daily with less headcount. The solution improved efficiency, reduced errors, and increased visibility into AP operations.

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Insurance

CASE STUDY R&E Billing

DocStar ECM helped R&E Billing move from paper-based to electronic document management. The company struggled with time-consuming manual filing and space issues from growing paper records. DocStar EC...M let them scan, manage, and distribute about 280 documents daily. This improved productivity, accuracy, and customer service. The solution saved time, reduced filing costs, and made it easy to find documents fast.

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Education

CASE STUDY Urbana School District #116

DocStar helped Urbana School District #116 manage thousands of student and personnel records. The district used DocStar to clear out one room of file cabinets and plans to clear another soon. Staff c...an now find records quickly, improving service for students and the public. Departments access their own documents, reducing phone calls and last-minute requests. The district has imported hundreds of thousands of documents, boosting productivity and making information easy to retrieve.

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Video

Introduction to DocStar: an Epicor solution

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Frequently Asked Questions(FAQ)

for DocStar ECM

What is DocStar ECM used for?

DocStar ECM is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of DocStar ECM?

Recording, Capture information and Personalization are some of the top features of DocStar ECM.

Who uses DocStar ECM?

DocStar ECM is used by Information Technology And Services, Government Administration and Financial Services among other industries.

What are DocStar ECM alternatives?

Where is DocStar ECM located?

DocStar ECM is headquartered at 2165 Technology Drive, Schenectady, NY 12308, US.
lightning

Peers used DocStar ECM for workflow management and content management

DocStar ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.19/5 ★

Read Reviews (25)
Custom Reports

3.08/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.19/5 ★

Read Reviews (25)
Custom Reports

3.08/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for DocStar ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for DocStar ECM

Epicor Software Corporation News

Navigating the Shift from ECM to CPA

Learn why businesses must embrace the transition from ECM to CPA to stay competitive, improve efficiency, foster agile decision-making, and ensure seamless collaboration in a dynamic digital world.

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The Lesser-Known Benefits of Sales Order Automation

Automating your sales order entry can help you save time and costs. But there are many more benefits to using this technology. Let’s go through them.

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Epicor Software Corporation Profile

Company Name

Epicor Software Corporation

Company Website

https://www.docstar.com

HQ Location

2165 Technology Drive, Schenectady, NY 12308, US

Employees

11-50

Social

Linkedin Twitter

Financials

M&A