DocStar ECM: Use-Cases, Insights and Reviews | 2025 Cuspera

DocStar ECM helped Adirondack Trust Insurance improve operations. The company wanted to automate paper-heavy processes and boost efficiency. They used DocStar to scan, store, and retrieve documents q...uickly. Employees now find information in seconds instead of hours. The system increased accuracy, efficiency, and traceability. It also made customer service much faster.
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DocStar integrated with GIS software to help Chester County Conservation District manage records. The solution made it easy for staff to find documents using a map-based interface. Information retrie...val time dropped from three days to less than five minutes. Staff can now create reports in under half an hour instead of half a day. The system is simple for non-technical users and supports the district’s mission in land use and conservation.
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DocStar Content Management helped Cleveland Utilities move from paper-based to automated workflows. The company replaced manual, inefficient processes with digital solutions. Month-end check runs dro...pped by 50%. Staff freed up about 500 square feet of space. Employees now create purchase orders at the right time. The new system improved accuracy, efficiency, and resource allocation.
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Epicor ECM (DocStar) and Epicor Intelligent Data Capture helped Coast Counties Peterbilt automate accounts payable. The company replaced a paper-based AP system and reduced AP headcount by more than ...half. Data entry workload dropped by 90%. The team now processes over 3,000 invoices monthly, up from 2,500, with fewer errors and 80% less paper use. Filing and retrieval time fell by 90%, and suppliers are paid faster, boosting productivity and efficiency.
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Epicor ECM (DocStar) helped Dexter Magnetic Technologies improve on-time delivery. The company struggled with slow document search and retrieval, which delayed shipments. With DocStar, Dexter cut doc...ument search time from 10,000 to less than 3,000 employee hours per year. The solution cost under $50,000. Dexter now has better accuracy, efficiency, and traceability in its processes.
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