Hyland Governance Overview

Alfresco-RM, an information governance software by Hyland, ensures compliance and data protection. It minimizes risks and prevents information overload efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland Governance.

Other use cases:

  • Contract Management
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland Governance.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
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Hyland Governance Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland Governance works with different mediums / channels such as Offline. and Point Of Sale.

Hyland Governance's features include Recording, Personalization, Dashboard, etc. and Hyland Governance support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Hyland Governance analytics capabilities include Custom Reports, and Analytics.

Reviews

"We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs." - Rob Dewen

Hyland Governance, Intelligencebank DAM, Responsive (formerly RFPIO), IntelligenceBank, Hyland, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland Governance

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market

Hyland Governance is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, and Mid Market,

Hyland Governance Customer wins, Customer success stories, Case studies

How efficiently Does Hyland Governance manage your Workflow Management?

Why is Hyland Governance the best choice for Content Management?

How does Hyland Governance address your Collaboration Challenges?

How does Hyland Governance facilitate Contract Management?

How can Hyland Governance optimize your Helpdesk Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Hyland Governance solved their Customer Data Platform needs. Cuspera uses 992 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Hyland Governance testimonial

Rob Dewen

Managing Director

Davies Group
We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland Governance testimonial

Marc Nash

Computer Systems Manager

DSNY
With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes.

Testimonial By Marc Nash
Hyland Governance testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
CUSTOMERS TESTIMONIALS
Hyland Governance testimonial

Rob Dewen

Managing Director

Davies Group
We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland Governance testimonial

Marc Nash

Computer Systems Manager

DSNY
With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes.

Testimonial By Marc Nash
Hyland Governance testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville

Cisco - Computer & Network Security

Cisco, a leading networking company, faced challenges with their sales and partner teams spending 15% to 20% of their time searching for information. This inefficiency cost them over $375 million ann...ually. To address this, Cisco implemented Hyland's Alfresco platform. The platform helped centralize content, improving speed and flexibility for their sales teams. As a result, Cisco launched SalesConnect, a centralized sales content and training platform, which became their fastest adopted platform, supporting 87,000+ users in 151 countries.

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Alliant Credit Union - Financial Services

OnBase by Hyland helped Alliant Credit Union move from limited document scanning to full enterprise content management. Alliant automated manual, paper-based processes across departments. Over 95% of... their documents are now electronic. OnBase integrated with their Symitar core system for instant, secure access to member documentation. The credit union built workflows for HR onboarding, accounts payable, and contract management, improving efficiency and process automation.

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Virginia Department of Motor Vehicles (DMV) - Government Administration

OnBase by Hyland helped the Virginia Department of Motor Vehicles manage millions of documents. The DMV wanted to scan documents directly from 73 customer service centers, 35 DMV Selects, and 1,106 d...ealer centers. OnBase provided document capture, management, and workflow tools. The DMV saved $500,000 in shipping costs. Employees found the system easy to use.

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University of Notre Dame - Education

OnBase by Hyland helped the University of Notre Dame improve student advising. The university faced problems with paper records and data silos in its First Year of Studies. Advisors used 18 separate ...databases and many spreadsheets. OnBase created a digital student file that brought all information together. Advisors now see all student data in one place. They can access documents, notes, and real-time updates. This makes advising faster and more accurate. Security features protect sensitive student information.

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ABN AMRO Bank - Banking

Hyland's Nuxeo Platform helped ABN AMRO Bank modernize its information management. The bank faced problems with fragmented legacy ECM systems and information silos. Hyland provided an integrated and ...intelligent solution for managing information. This improved how ABN AMRO serves its clients and stakeholders. The new system supports better service and long-term value for the bank.

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Liberty Mutual Insurance - Insurance - Very Large

Alfresco Content Services helped Liberty Mutual Insurance save $21 million in five years. The company wanted to reduce paper use and improve global collaboration. Their old document systems were slow... and isolated. With Alfresco on AWS, Liberty Mutual enabled remote, paperless operations worldwide. The solution improved compliance and sped up solution delivery.

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Frequently Asked Questions(FAQ)

for Hyland Governance

What is Hyland Governance used for?

Hyland Governance is a Customer Data Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Content Management and Collaboration .

What are the top features of Hyland Governance?

Recording, Personalization and Dashboard are some of the top features of Hyland Governance.

Who uses Hyland Governance?

Hyland Governance is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland Governance alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), IntelligenceBank and Hyland are popular alternatives for Hyland Governance.

Where is Hyland Governance located?

Hyland Governance is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland Governance for workflow management and content management

Hyland Governance Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Hyland Governance

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland Governance

Hyland Software, Inc News

Partnership

Hyland Brings Enterprise Content Management to Pathology with Tribun - Healthcare IT Today

Hyland has partnered with Tribun Health to enhance digital pathology through enterprise content management. This collaboration combines Tribun's AI pathology platform, CaloPix, with Hyland's imaging capabilities to streamline workflows and improve diagnostics in healthcare. This move aims to integrate digital pathology into broader enterprise imaging systems, addressing operational challenges in the field.

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Awards

Hyland named a Leader in IDC MarketScape for Worldwide Intelligent Document Processing Software 2025-2026 Vendor Assessment - StreetInsider

Hyland has been recognized as a Leader in the IDC MarketScape for Worldwide Intelligent Document Processing Software 2025-2026. This accolade highlights Hyland's advancements in agentic automation, leveraging AI to enhance document processing workflows. The Content Innovation Cloud, a key component, integrates content services, IDP, and low-code orchestration, simplifying system management and accelerating automation deployment. Hyland's focus on user-friendly, AI-driven experiences makes IDP accessible across business teams.

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Product

Hyland Showcases Enterprise Imaging Innovation at RSNA 2025: Empowering Personalized, Connected Care - PR Newswire

Hyland showcased its Enterprise Imaging portfolio at RSNA 2025, highlighting innovations that unify imaging data across healthcare ecosystems. The technology enhances clinical decision-making and supports digital transformation. Hyland's partnership with Tribun Health integrates AI-driven image analysis for digital pathology, improving collaboration and precision medicine. The platform supports interoperability and is trusted by over half of U.S. health systems.

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Product

Hyland Expands European Cloud Presence , Enhancing Customer Access to Advanced AI Technologies

Hyland has expanded its European cloud presence in collaboration with AWS, enhancing access to its Content Innovation Cloud. This expansion provides European customers with AI-driven content management solutions while ensuring compliance with EU data residency requirements. The initiative aims to streamline workflows, automate processes, and support digital transformation across enterprises.

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Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

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Financials

M&A