eBay Overview

eBay is the world's online marketplace for buying and selling electronics, cars, clothes, and collectibles. Top brands, low prices, and free shipping on many items are offered.

Use Cases

Customers recommend Advertisement, Communication Management, Sales Document Management, as the business use cases that they have been most satisfied with while using eBay.

Other use cases:

  • Referral Management
  • Promotion Management
  • Products & Pricelist Management
  • Training & Onboarding
  • Social Media Management
  • Discount Management
  • Merchandising
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using eBay.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Improve ROI
  • Improve Visibility
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Consistency
  • Improve Navigation
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eBay Use-Cases and Business Priorities: Customer Satisfaction Data

eBay works with different mediums / channels such as Review Sites. EBay. Website etc.

eBay's features include SEO, Personalization, Recording, etc. and eBay support capabilities include AI Powered, Email Support, Phone Support, etc. also eBay analytics capabilities include Custom Reports, and Analytics.

eBay, MaxBounty, Impact Partnership Cloud, Shopify, WooCommerce, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on eBay Use Cases

Why is eBay the best choice for Communication Management?

What solutions does eBay provide for Sales Document Management?

What makes eBay ideal for Referral Management?

How can eBay enhance your Promotion Management process?

60+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well eBay solved their E-Commerce Platform needs. Cuspera uses 9948 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Frequently Asked Questions(FAQ)

for eBay

What is eBay used for?

eBay is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Communication Management and Sales Document Management .

What are the top features of eBay?

SEO, Personalization and Recording are some of the top features of eBay.

What are eBay alternatives?

MaxBounty, Impact Partnership Cloud, Shopify and WooCommerce are popular alternatives for eBay.
lightning

Peers used eBay for advertisement and communication management

eBay Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (50)
Custom Reports

3.80/5 ★

Read Reviews (634)
Analytics

1.67/5 ★

Read Reviews (634)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (50)
Custom Reports

3.80/5 ★

Read Reviews (634)
Analytics

1.67/5 ★

Read Reviews (634)

Software Failure Risk Guidance

?

for eBay

Overall Risk Meter

Low Medium High

Top Failure Risks for eBay

eBay News

eBay introduces new buyer protection services, but Parcelhero warns they come at a price

eBay has introduced new buyer protection services, but Parcelhero warns that these services may come with additional costs for users.

03/02/2025 - source

Meta to allow Facebook Marketplace users view eBay listings - Telangana Today

Meta is testing a feature allowing Facebook Marketplace users in Germany, France, and the US to view eBay listings, aiming to address EU antitrust concerns. Transactions will be completed on eBay's platform.

08/01/2025 - source

Facebook Marketplace Deal Lifts eBay Almost 10% - Newser

A deal with Facebook Marketplace boosts eBay's stock by nearly 10%.

08/01/2025 - source

eBay Feeds

eBay Closes Acquisition of Caramel Expanding Access to Seamless Online Vehicle ...

eBay has completed the acquisition of Caramel to enhance its online vehicle transaction services.

06/02/2025 - source

EBay: acquisition of Caramel in auto transactions - MarketScreener

EBay has acquired Caramel to enhance its auto transactions capabilities.

12/01/2025 - source

eBay Acquires Caramel to Transform Digital Car Buying Experience on eBay Motors

eBay has acquired Caramel to enhance the digital car buying experience on eBay Motors.

12/01/2025 - source

eBay Profile

Company Name

eBay

Company Website

https://www.ebay.com/

HQ Location

Social

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