eVoice Overview

eVoice provides a virtual phone service tailored for businesses needing flexible communication solutions. It offers a virtual phone number that allows users to manage customer interactions from any location. Key features include call routing and an auto attendant, facilitating efficient call management and ensuring seamless customer communication. The service is designed to separate business and personal calls on a single device, enhancing convenience for professionals on the move. With international calling capabilities and an option for a second line starting at $14/month, eVoice supports cost-effective global connectivity. Additionally, the integration of a live receptionist service streamlines business operations, offering a professional touch to customer interactions.

Use Cases

Customers recommend Conference Call Management, Contract Management, Call Recording, as the business use cases that they have been most satisfied with while using eVoice.

Other use cases:

  • Collaboration
  • Advertisement
  • Communication Management
  • Contact List Management
  • Engagement Management
  • Customer Feedback Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using eVoice.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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eVoice Use-Cases and Business Priorities: Customer Satisfaction Data

eVoice works with different mediums / channels such as Offline. Events. Trade Shows etc.

eVoice's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and eVoice support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also eVoice analytics capabilities include Custom Reports, and Analytics.

Reviews

"...You can also use eVoice to host conference calls over the phone with up to 94 callers...." Peer review

eVoice, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

eVoice offers virtual phone numbers and systems for businesses. Features include a free number, call routing, and auto attendant.

Popular Business Setting

for eVoice

Top Industries

  • Accounting
  • Non-Profit Organization Management
  • Hospitality

Popular in

  • Small Business
  • Mid Market

eVoice is popular in Accounting, Non-Profit Organization Management, and Hospitality and is widely used by Small Business, and Mid Market,

Comprehensive Insights on eVoice Use Cases

How efficiently Does eVoice manage your Conference Call Management?

What solutions does eVoice provide for Contract Management?

Why is eVoice the best choice for Call Recording?

How can eVoice enhance your Collaboration process?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well eVoice solved their Contact Center Software needs. Cuspera uses 712 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Frequently Asked Questions(FAQ)

for eVoice

What is eVoice?

eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile.

eVoice features include Virtual voicemail that can be accessed online on any device with email notifications when there is a new message waiting. Business call routing can be enabled based on time-based routing rules and forwarding enabled to any number at any time. eVoice enables choice of phone numbers that can be chosen based on the business type.

The Auto attendant feature enables call handling with information on menu options and extensions. A phone greeting feature enables recording a message appropriate to the business.

What is eVoice used for?

eVoice is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Conference Call Management, Contract Management and Call Recording .

What are the top features of eVoice?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of eVoice.

Who uses eVoice?

eVoice is used by Accounting, Non-Profit Organization Management and Hospitality among other industries.

What are eVoice alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for eVoice.

Where is eVoice located?

eVoice is headquartered at Hollywood Blvd, 5th Floor, Los Angeles, CA 90028.
lightning

Peers used eVoice for conference call management and contract management

eVoice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.45/5 ★

Read Reviews (14)
Analytics

3.02/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.45/5 ★

Read Reviews (14)
Analytics

3.02/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for eVoice

Overall Risk Meter

Low Medium High

Top Failure Risks for eVoice

eVoice. Profile

Company Name

eVoice.

Company Website

https://www.evoice.com/

HQ Location

Hollywood Blvd, 5th Floor, Los Angeles, CA 90028

Employees

11-50

Social

Financials

M&A