Files.com Overview

Files.com is a managed file transfer platform trusted by over 4,000 companies for automating and securing critical business data transfers. The platform excels in supporting multiple protocols such as FTP, SFTP, and AS2, making it versatile for integration with existing systems. Files.com emphasizes security and compliance, ensuring reliable performance for every transfer. This focus on security addresses industry challenges related to data breaches and regulatory compliance. Businesses benefit from its ability to automate file delivery, which enhances operational reliability. A unique aspect is its widespread adoption by major corporations, highlighting its capability to handle high-volume, sensitive data transfers.

Use Cases

Customers recommend White Labeling, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Files.com.

Other use cases:

  • Content Sharing
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Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Files.com.

Other priorities:

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Files.com Use-Cases and Business Priorities: Customer Satisfaction Data

Files.com's features include Alerts: Popups & Notifications, White Label, Widgets, etc. and Files.com support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Files.com analytics capabilities include Custom Reports, and Analytics.

Files.com, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Files.com is trusted by over 4,000 companies to automate and secure critical business transfers. It supports FTP, SFTP, AS2, and numerous integrations, prioritizing security and reliability.

Files.com Customer wins, Customer success stories, Case studies

What Are the key features of Files.com for White Labeling?

Why is Files.com the best choice for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Files.com solved their Data Management Platform needs. Cuspera uses 291 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

AFR Insurance - Insurance - Large

Files.com helped AFR Insurance automate secure SFTP transfers and file workflows. AFR replaced manual, error-prone processes with automated document handling and branded client portals. The Life depa...rtment now gets decrypted documents in minutes, not days. Compliance improved with end-to-end encryption and audit logs. IT saved time and costs by retiring legacy systems. Clients upload documents easily, raising satisfaction and reducing support calls.

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AFR Insurance - Insurance

Files.com helped AFR Insurance cut policy turnaround time from days to minutes. AFR replaced legacy SFTP and manual workflows with a secure, cloud-native file orchestration platform. The new system a...utomated document exchange, improved compliance, and reduced IT overhead. Policy documents now reach underwriting teams within minutes. AFR meets NAIC, GLBA, and HIPAA standards. The client experience improved with a branded, mobile-friendly portal.

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Opiniion - Marketing And Advertising

Opiniion used Files.com to help its client Grease Monkey increase customer reviews by 145% in under two months. Opiniion needed a secure, automated way to store and parse customer data for review req...uests. Files.com provided encrypted file storage and real-time data organization. The integration made Opiniion's platform more scalable and HIPAA compliant. Grease Monkey's reviews jumped from 1,197 to 2,844 after the integration.

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Spirit Airlines - Airlines

Files.com helped Spirit Airlines fix unreliable data transfers with partners. Spirit needed secure, always-on file sharing for flight operations. Files.com provided a cloud-based SFTP solution with s...trong security and easy onboarding. The IT team used Files.com’s CLI App to automate audits and monitor file activity. This cut manual work, reduced costs, and improved data security. Spirit now shares data faster and keeps flights running smoothly.

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Spoiler Alert - Computer Software

Files.com helped Spoiler Alert automate client data transfers with a reliable FTP solution. Spoiler Alert needed a flexible, developer-friendly platform to process food industry data and reduce manua...l work. Files.com provided webhook API integration, real-time alerts, and strong support. This automation saved time and effort for Spoiler Alert's engineers. As a result, HelloFresh, a Spoiler Alert client, doubled its donated food percentage and cut landfill waste by 65% at one facility.

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Associated Wholesale Grocers - Wholesale

Files.com helped Associated Wholesale Grocers modernize their file transfer system. AWG replaced a 20-year-old server with Files.com’s secure, cloud-based platform. The new solution ended service int...erruptions and eliminated missed shipments and spoiled food. Files.com’s self-healing agent and real-time recovery features kept operations running during peak periods. AWG now saves money by retiring old hardware and can scale easily during busy times. Security improved with modern encryption and access controls.

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lightning

Peers used Files.com for white labeling and collaboration

Files.com Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Files.com

Overall Risk Meter

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Top Failure Risks for Files.com

Files.com, Inc Profile

Company Name

Files.com, Inc

Company Website

https://www.files.com/

HQ Location

Las Vegas NV 89126 United States

Employees

NA