HubSpot CRM Overview
HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using HubSpot CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot CRM.
HubSpot CRM Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot CRM works with different mediums / channels such as E-Mail. and Phone Calls.
HubSpot CRM's features include Templates, Personalization, Recording, etc. and HubSpot CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also HubSpot CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before." - Elizabeth Archer
HubSpot CRM, Less Annoying CRM, Teamgate CRM, ClickUp, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot CRM
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on HubSpot CRM Use Cases
How does HubSpot CRM address your Communication Management Challenges?
What benefits does HubSpot CRM offer for Engagement Management?
How does HubSpot CRM facilitate Contact List Management?
How does HubSpot CRM address your Lead Tracking Challenges?
399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
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Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, Testimonial By Mike Hart |
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We wanted to use custom workflows to automate our processes, which would free up our concierge customer service team to provide top-level service, It was a different way of thinking — and finding the right technology to do it was critical. Testimonial By Seth Waite |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Elizabeth Archer Senior Manager, Marketing Operations Momentive |
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
Mike Hart Global Chief Information Officer Avison Young |
Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, Testimonial By Mike Hart |
Seth Waite President, and CEO Handled |
We wanted to use custom workflows to automate our processes, which would free up our concierge customer service team to provide top-level service, It was a different way of thinking — and finding the right technology to do it was critical. Testimonial By Seth Waite |
Case Studies
CASE STUDY Papaya Global
CASE STUDY 2030 Builders
CASE STUDY me&u
CASE STUDY Le Wagon
CASE STUDY IN-18
CASE STUDY Scrums.com
Video
HubSpot CRM Tutorial for Beginners

Frequently Asked Questions(FAQ)
for HubSpot CRM
What is HubSpot CRM?
HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.
HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.
Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.
What is HubSpot CRM used for?
What are the top features of HubSpot CRM?
Who uses HubSpot CRM?
What are HubSpot CRM alternatives?
Where is HubSpot CRM located?
HubSpot CRM Competitors
HubSpot CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
HubSpot CRM Integrations
HubSpot CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot CRM
Software Failure Risk Guidance
?for HubSpot CRM
Overall Risk Meter
Top Failure Risks for HubSpot CRM
HubSpot, Inc News
TRooInbound Is Now Officially a HubSpot Platinum Solutions Partner
TRooInbound has advanced to a HubSpot Platinum Solutions Partner, marking one of India's fastest transitions from Gold to Platinum in HubSpot's partner ecosystem. This achievement underscores TRooInbound's commitment to helping businesses adopt HubSpot through modern Revenue Operations and CRM strategies. The agency offers a range of services, including CRM setup, AI-driven RevOps, and personalized content solutions.
HubSpot Acquires Dashworks to Supercharge AI-Driven Workplace Search
HubSpot has acquired Dashworks to enhance its AI-driven workplace search capabilities, integrating Dashworks' technology into HubSpot's Breeze product line. This acquisition aims to streamline information retrieval for small businesses, allowing faster access to data across various applications. The Dashworks team will join HubSpots AI product group, enhancing search and contextual gathering capabilities.
Hemostemix Launches HubSpot-Powered Platform for ACP-01 Sales | HMTXF ...
Hemostemix has launched upgraded corporate websites powered by HubSpot, enhancing its digital marketing and CRM capabilities. The new platform includes AI-driven patient engagement, HIPAA-compliant portals, and automated workflows, aiming to reduce administrative costs by 20% and improve patient access. This strategic move supports Hemostemix's global expansion and regulatory compliance for its ACP-01 therapy.
HubSpot Launches Loop Marketing to Empower Marketers in AI Era
HubSpot has launched Loop Marketing, a new approach designed to help businesses adapt to the AI-driven market landscape. This method includes four stagesExpress, Tailor, Amplify, and Evolvethat leverage AI and human collaboration to enhance marketing strategies. Loop Marketing aims to provide small businesses with a competitive edge by enabling faster campaign launches, personalized experiences, and reduced acquisition costs.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
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