Forsta (formerly Confirmit) Overview

Confirmit-Horizons, the new frontier of experience and research technology, is offered by Forsta. Cutting-edge solutions in CX, VoC, VoE, Qual, Quant, and data visualization are delivered globally.

Use Cases

Customers recommend Market Research, Collecting Feedback, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Forsta (formerly Confirmit).

Other use cases:

  • Campaign Management
  • Social Media Management
  • Market Survey
  • Communication Management
  • Training & Onboarding
  • Helpdesk Management
  • Generation Of New Leads
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Forsta (formerly Confirmit).

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Efficiency
  • Manage Risk
  • Improve Visibility
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Product Experience
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Forsta (formerly Confirmit) Use-Cases and Business Priorities: Customer Satisfaction Data

Forsta (formerly Confirmit) works with different mediums / channels such as Promotions. and Mobile.

Forsta (formerly Confirmit)'s features include Embedded Survey Forms, Dashboard, Personalization, etc. and Forsta (formerly Confirmit) support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Forsta (formerly Confirmit) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Further, it enables you to improve performance and retention with upward feedback, 360 surveys, staff lifecycle surveys, staff engagement surveys, and pulse surveys...." Peer review from Featured Customers

Forsta (formerly Confirmit), SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Forsta (formerly Confirmit)

Top Industries

  • Research
  • Management Consulting
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Forsta (formerly Confirmit) is popular in Research, Management Consulting, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Forsta (formerly Confirmit) Use Cases

How efficiently Does Forsta (formerly Confirmit) manage your Market Research?

What makes Forsta (formerly Confirmit) ideal for Collecting Feedback?

How can Forsta (formerly Confirmit) enhance your Engaging Conversational Surveys process?

What benefits does Forsta (formerly Confirmit) offer for Campaign Management?

How does Forsta (formerly Confirmit) address your Social Media Management Challenges?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Forsta (formerly Confirmit) solved their Customer Feedback Management needs. Cuspera uses 1356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Frequently Asked Questions(FAQ)

for Forsta (formerly Confirmit)

What is Forsta (formerly Confirmit) used for?

Forsta (formerly Confirmit) is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Market Research, Collecting Feedback and Engaging Conversational Surveys .

What are the top features of Forsta (formerly Confirmit)?

Embedded survey forms, Dashboard and Personalization are some of the top features of Forsta (formerly Confirmit).

Who uses Forsta (formerly Confirmit)?

Forsta (formerly Confirmit) is used by Research, Management Consulting and Information Technology And Services among other industries.

What are Forsta (formerly Confirmit) alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Listen360 Customer Engagement Platform are popular alternatives for Forsta (formerly Confirmit).

Where is Forsta (formerly Confirmit) located?

Forsta (formerly Confirmit) is headquartered at Karenslyst Allé 56, Oslo, Oslo 0277, NO.
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Peers used Forsta (formerly Confirmit) for Market research and Collecting feedback

Forsta (formerly Confirmit) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (5)
Analytics

4.78/5 ★

Read Reviews (143)
Custom Reports

4.20/5 ★

Read Reviews (216)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (5)
Analytics

4.78/5 ★

Read Reviews (143)
Custom Reports

4.20/5 ★

Read Reviews (216)

Software Failure Risk Guidance

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for Forsta (formerly Confirmit)

Overall Risk Meter

Low Medium High

Top Failure Risks for Forsta (formerly Confirmit)

Forsta Ltd Profile

Company Name

Forsta Ltd

Company Website

https://www.forsta.com/

HQ Location

Karenslyst Allé 56, Oslo, Oslo 0277, NO

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE