Guru knowledge network Overview

Guru's enterprise search connects scattered company docs, apps, and chats to deliver instant answers. A next-gen wiki and intranet are created from those answers for the team.

Use Cases

Customers recommend Knowledge Management, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Guru knowledge network.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Engagement Management
  • Product Marketing
  • Sales Document Management
  • Customer Case Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Guru knowledge network.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Guru knowledge network Use-Cases and Business Priorities: Customer Satisfaction Data

Guru knowledge network works with different mediums / channels such as Chat. and Slack.

Guru knowledge network's features include Personalization, Alerts: Popups & Notifications, Bot, etc. and Guru knowledge network support capabilities include Chat Support, Phone Support, Email Support, etc. also Guru knowledge network analytics capabilities include Analytics, and Custom Reports.

Reviews

"Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated... wiki." - Peter Nesbitt

Guru knowledge network, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Consumer Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Guru knowledge network is popular in Internet, Computer Software, and Consumer Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Guru knowledge network Use Cases

Why is Guru knowledge network the best choice for Knowledge Management?

What makes Guru knowledge network ideal for Onboarding?

What Are the key features of Guru knowledge network for Workflow Management?

How does Guru knowledge network facilitate Content Management?

What benefits does Guru knowledge network offer for Helpdesk Management?

41+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Peter Nesbitt

Operations

Bitly

Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated wiki. Testimonial By Peter Nesbitt
Guru knowledge network testimonial

Natalie Mercuri

Remote Supervisor & Learning & Development Manager

Clever

With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri
Guru knowledge network testimonial

Claira Hart

Support Specialist

Handshake

The app itself is simple and allows for a very visually friendly organization method for a large amount of data, and the Google extension and Slack integration were very influential in allowing it to be easily brought to the team workflow. Testimonial By Claira Hart
CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Peter Nesbitt

Operations

Bitly

Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated wiki. Testimonial By Peter Nesbitt
Guru knowledge network testimonial

Natalie Mercuri

Remote Supervisor & Learning & Development Manager

Clever

With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri
Guru knowledge network testimonial

Claira Hart

Support Specialist

Handshake

The app itself is simple and allows for a very visually friendly organization method for a large amount of data, and the Google extension and Slack integration were very influential in allowing it to be easily brought to the team workflow. Testimonial By Claira Hart

Case Studies

COMPANY INDUSTRY CASE STUDIES
Guru knowledge network case study
NA
Case Study Glint

Reduced The Time To Find Accurate Information From 20 Minutes To 3 Minutes

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Guru knowledge network case study
NA
Case Study Qualia

Reduced Onboarding Time For New Employees By 90%

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Guru knowledge network case study
Computer Software
Computer Software
Case Study Boomi

67% reduction in onboarding ramp time in new sales engineers.

Read More

Video

Guru Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Guru knowledge network

What is Guru knowledge network?

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

What is Guru knowledge network used for?

Guru knowledge network is a Knowledge Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Knowledge Management, Onboarding and Workflow Management .

What are the top features of Guru knowledge network?

Personalization, Alerts: popups & Notifications and bot are some of the top features of Guru knowledge network.

Who uses Guru knowledge network?

Guru knowledge network is used by Internet, Computer Software and Consumer Services among other industries.

What are Guru knowledge network alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Guru knowledge network.

Where is Guru knowledge network located?

Guru knowledge network is headquartered at 121 S Broad St, Floor 11, Philadelphia, PA.
lightning

Peers used Guru knowledge network for knowledge management and onboarding

Guru knowledge network Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (49)
Analytics

4.14/5 ★

Read Reviews (93)
Custom Reports

3.97/5 ★

Read Reviews (263)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (49)
Analytics

4.14/5 ★

Read Reviews (93)
Custom Reports

3.97/5 ★

Read Reviews (263)

Software Failure Risk Guidance

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for Guru knowledge network

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Guru Profile

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

121 S Broad St, Floor 11, Philadelphia, PA

Employees

11-50

Social

Financials

SERIES C