Guru knowledge network Overview

Guru transforms enterprise knowledge management by integrating chats, apps, and documents into a unified platform. This AI-powered solution serves as a single source of truth, enhancing enterprise search, knowledge bases, and intranets. Guru's standout feature is its ability to create custom Knowledge Agents, tailored for any team, ensuring that information is accessible and actionable. The platform's intelligent search capabilities deliver precise answers, streamlining information retrieval across the organization. Trusted by leading companies, Guru empowers teams to maintain consistency and accuracy in their knowledge sharing, fostering a more informed and efficient workplace.

Use Cases

Customers recommend Knowledge Management, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Guru knowledge network.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Engagement Management
  • Product Marketing
  • Sales Document Management
  • Customer Case Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Guru knowledge network.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Guru knowledge network Use-Cases and Business Priorities: Customer Satisfaction Data

Guru knowledge network works with different mediums / channels such as Chat. and Slack.

Guru knowledge network's features include Personalization, Alerts: Popups & Notifications, Bot, etc. and Guru knowledge network support capabilities include Chat Support, Phone Support, Email Support, etc. also Guru knowledge network analytics capabilities include Analytics, and Custom Reports.

Reviews

"Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned somethi...ng valuable from the salesperson; responsiveness; quality and speed of interaction." - Nick S

Guru knowledge network, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Guru's enterprise search connects scattered company docs, apps, and chats to deliver instant answers. A next-gen wiki and intranet are created from those answers for the team.

Popular Business Setting

for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Consumer Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Guru knowledge network is popular in Internet, Computer Software, and Consumer Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Guru knowledge network Use Cases

How efficiently Does Guru knowledge network manage your Knowledge Management?

What Are the key features of Guru knowledge network for Onboarding?

What benefits does Guru knowledge network offer for Workflow Management?

How can Guru knowledge network optimize your Content Management Workflow?

Why is Guru knowledge network the best choice for Helpdesk Management?

41+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Nick S

Sales Enablement Leader

Glint

Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned something valuable from the salesperson; responsiveness; ...quality and speed of interaction.

Testimonial By Nick S
Guru knowledge network testimonial

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema
Guru knowledge network testimonial

Ron Urbanski

Senior Manager North America Dell Tech Field Alliances

Boomi

Guru enables us to share knowledge across multiple teams quickly and seamlessly. As well as trusting that the information that surfaces is current and verified by the people who own it. Testimonial By Ron Urbanski
CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Nick S

Sales Enablement Leader

Glint

Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned something valuable from the salesperson; responsiveness; ...quality and speed of interaction.

Testimonial By Nick S
Guru knowledge network testimonial

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema
Guru knowledge network testimonial

Ron Urbanski

Senior Manager North America Dell Tech Field Alliances

Boomi

Guru enables us to share knowledge across multiple teams quickly and seamlessly. As well as trusting that the information that surfaces is current and verified by the people who own it. Testimonial By Ron Urbanski

Case Studies

Marketing and Advertising

Case Study Laundry Service

LS reduced shoulder taps across the company as they grew to 300 employees and turned Guru in a verb.

Consumer Services

Case Study Sticker Mule

Wikis didn't work but with Guru they enabled their reps to search across both the internal and external FAQs to respond to customer inquiries more quickly.

Transportation/Trucking/Railroad

Case Study Via

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and l...ess chaotic because we were able to collect information from internal parties and get that to agents quickly.

Computer Software

Case Study Splash

Splash uses Guru to keep information accurate and up-to-date for stronger customer relationships.

Consumer Goods

Case Study SalesLoft

90% of top-performing sales reps use Guru 2.5x daily.

Telecommunications

Case Study Sling & Stone

They went from an internal wiki that got no adoption to getting full adoption with Guru.

Video

Guru Overview

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Frequently Asked Questions(FAQ)

for Guru knowledge network

What is Guru knowledge network?

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

What is Guru knowledge network used for?

Guru knowledge network is a Knowledge Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Knowledge Management, Onboarding and Workflow Management .

What are the top features of Guru knowledge network?

Personalization, Alerts: popups & Notifications and bot are some of the top features of Guru knowledge network.

Who uses Guru knowledge network?

Guru knowledge network is used by Internet, Computer Software and Consumer Services among other industries.

What are Guru knowledge network alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Guru knowledge network.

Where is Guru knowledge network located?

Guru knowledge network is headquartered at 121 S Broad St, Floor 11, Philadelphia, PA.
lightning

Peers used Guru knowledge network for knowledge management and onboarding

Guru knowledge network Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (49)
Analytics

4.14/5 ★

Read Reviews (93)
Custom Reports

3.97/5 ★

Read Reviews (263)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (49)
Analytics

4.14/5 ★

Read Reviews (93)
Custom Reports

3.97/5 ★

Read Reviews (263)

Software Failure Risk Guidance

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for Guru knowledge network

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Guru Profile

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

121 S Broad St, Floor 11, Philadelphia, PA

Employees

11-50

Social

Financials

SERIES C