JumpCloud: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: JumpCloud
Brand: JumpCloud
Rating: 4.59 (1006 reviews)

4.59 5

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(1006)

Active Directory and LDAP Reimagined

JumpCloud Overview

JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.

Use Cases

Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.

Other use cases:

Helpdesk Management
Groups Management
Engagement Management
Knowledge Management
Playbook Creation
Products & Pricelist Management
Contract Management

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Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.

Other priorities:

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JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data

JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Today, we continue to onboard new employees at a rapid rate, and by next year we expect to be a much larger organization...." Peer review by Paul Toh, Head of IT, Grab

JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.

Popular Business Setting

for JumpCloud

Top Industries

Information Technology and Services
Computer Software
Computer & Network Security

Popular in

Small Business
Mid Market
Enterprise

JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

JumpCloud Customer wins, Customer success stories, Case studies

What makes JumpCloud ideal for Onboarding?

Why is JumpCloud the best choice for Workflow Management?

How can JumpCloud optimize your Helpdesk Management Workflow?

What solutions does JumpCloud provide for Groups Management?

11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

What Are IT General Controls (ITGC)?

Frequently Asked Questions(FAQ)

for JumpCloud

What is JumpCloud?

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.

It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

What is JumpCloud used for?

JumpCloud is a Security Software mainly used by its customers to Acquire Customers and Improve Consistency by Onboarding, Proposal & Quote Management and Workflow Management .