JumpCloud Overview

JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.

Use Cases

Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.

Other use cases:

  • Helpdesk Management
  • Groups Management
  • Engagement Management
  • Knowledge Management
  • Playbook Creation
  • Products & Pricelist Management
  • Contract Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.

JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data

JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Today, we continue to onboard new employees at a rapid rate, and by next year we expect to be a much larger organization...." Peer review by Paul Toh, Head of IT, Grab

Peer review evidence (same sources as the product rating summary)

"...Now, they can do zero-touch onboarding by directly shipping the MacBooks to consultants and managing them without ever having touched them...." Gorilla Logic Case Study: ISO 27001 Compliance & Centralized Control
"...Quote...." Build a Directory Entirely in the Cloud
"...Use a variety of in-console features and integrated tools to trigger workflows and take bulk actions in your directory:..." Automate and Scale with API Services

JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.

Popular Business Setting

for JumpCloud

Top Industries

  • Information Technology and Services
  • Computer Software
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

JumpCloud Customer wins, Customer success stories, Case studies

How can JumpCloud optimize your Onboarding Workflow?

Why is JumpCloud the best choice for Workflow Management?

What Are the key features of JumpCloud for Helpdesk Management?

What solutions does JumpCloud provide for Groups Management?

11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Nome Public School District - Education - Small

Nome, USA

JumpCloud helped Nome Public School District centralize identity management for 800 users. The district replaced Open Directory and avoided $20,000 in server costs by moving to the cloud. With JumpCl...oud, provisioning users for G Suite and Chromebooks now takes 20-30 minutes instead of an hour per user. IT staff reduced time spent on provisioning and password resets from 600 hours to under 100 hours per year. The solution improved security, streamlined user management, and freed up time for classroom technology projects.

Gorilla Logic - Information Technology And Services - Medium

Broomfield, USA

JumpCloud helped Gorilla Logic achieve ISO 27001 compliance and centralized IT control. The company managed over 700 consultants across three countries and needed better remote device management. Wit...h JumpCloud, they enforced security policies, integrated with Google Workspace, and enabled remote laptop management. Sales cycles shortened from up to 80 hours to as little as 2 hours when demonstrating security posture. JumpCloud’s MDM and identity management features supported rapid scaling and improved client trust.

Upland Software - Information Technology And Services - Medium

Austin, USA

JumpCloud helped Upland Software unify nearly 1,000 user accounts across global offices. Upland faced challenges integrating IT environments after frequent acquisitions, with many remote workers and ...mixed device types. JumpCloud Directory-as-a-Service enabled fast onboarding and centralized identity management. The solution simplified remote access, reduced IT complexity, and improved operational efficiency. Upland expects further cost savings by decommissioning legacy infrastructure.

Augeo FI - Financial Services - Small

Naperville, USA

JumpCloud helped Augeo FI, a financial services company, move to a cloud-based directory service. They unified user management across Windows, Mac, and Linux systems. Onboarding time dropped from two... weeks to just a few hours. Password reset tickets fell from 100 every two weeks to almost none. Augeo FI saved significant costs by removing on-premises Microsoft infrastructure. Compliance audits and security improved with centralized control and multi-factor authentication.

Rock Island-Milan School District - Education - Large

JumpCloud Directory-as-a-Service helped Rock Island-Milan School District modernize IT for 14 schools. The district needed to replace old Active Directory hardware, manage Macs, and secure network ac...cess. JumpCloud enabled centralized system management and integration with G Suite and Office 365. The solution improved network control and streamlined device management for 6,500 students and 1,000 staff.

Circles - Telecommunications

JumpCloud helped Circles, a global technology company in the telco industry, secure identities and manage access across legacy and cloud systems. Circles needed a flexible identity and access managem...ent (IAM) solution to meet compliance and manage risk. JumpCloud provided a customized IAM framework, allowing Circles to control user segments, service accounts, and device policies. This improved security, streamlined operations, and ensured regulatory compliance for Circles as it scaled its IT infrastructure.

What Are IT General Controls (ITGC)?

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Frequently Asked Questions (FAQ)

What buyers ask before choosing JumpCloud

What is JumpCloud?

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.

It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

What is JumpCloud used for?

JumpCloud is a Security Software mainly used by its customers to Acquire Customers and Improve Consistency by Onboarding, Proposal & Quote Management and Workflow Management .

Who uses JumpCloud?

JumpCloud is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are JumpCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for JumpCloud.

Where is JumpCloud located?

JumpCloud is headquartered at Louisville, CO 80027, US.
lightning

Peers used JumpCloud for onboarding and proposal & quote management

JumpCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.50/5 ★

Read Reviews (45)
Custom Reports

3.27/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.50/5 ★

Read Reviews (45)
Custom Reports

3.27/5 ★

Read Reviews (46)

Software Failure Risk Guidance

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for JumpCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for JumpCloud

JumpCloud, Inc. News

Product

JumpCloud extends Agentic IAM to govern AI agents

JumpCloud has enhanced its Agentic IAM platform to manage AI agents alongside human users, providing unified identity and access control. The update introduces visibility, ownership, and privileged access rules for AI agents, ensuring secure integration with legacy systems. New features include agent identities, automated discovery, and policy enforcement, supporting AI adoption without security risks.

Product

JumpCloud Launches Workflows: No-Code IT Automation Engine

JumpCloud has launched Workflows, a no-code IT automation engine integrated into its identity and device management platform. This tool allows IT teams to automate tasks across identity, devices, and third-party tools without scripting. Features include a visual builder, multi-trigger engine, advanced logic, and cross-system actions, enhancing processes like onboarding and offboarding.

Product

JumpCloud Launch Workflows to Automate & Secure IT Operations

JumpCloud has launched JumpCloud Workflows, a low-code automation engine designed to streamline IT operations and enhance security. The new product integrates with JumpCloud's core identity, access, and device management components, allowing IT teams to automate complex processes without advanced scripting skills. This innovation aims to reduce manual bottlenecks and improve security compliance in decentralized enterprise environments.

Product

JumpCloud Launches JumpCloud Workflows

JumpCloud has launched JumpCloud Workflows, a no-code IT automation engine integrated into its unified directory platform. This tool allows IT teams to automate user onboarding and enhance security across platforms without costly migrations. Key features include a visual builder for automation tasks, real-time device telemetry, and automated identity lifecycle management, providing a robust base for modern enterprises.

JumpCloud, Inc. Profile

Company Name

JumpCloud, Inc.

Company Website

https://jumpcloud.com/

HQ Location

Louisville, CO 80027, US

Employees

251-500

Social

Financials

SERIES F