TaskRay: Product updates, Customer stories, and Insights | 2026 Cuspera

Butler University had trouble tracking projects and resources because their data was spread across different tools. Their IT team needed a simple way to manage projects and give leaders the reports t...hey needed. TaskRay gave them an easy-to-use system to track tasks, assign work, and see project progress. Leaders could now see real-time data to help make decisions. After success in IT, Butler expanded TaskRay to other teams to improve efficiency.
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86 Repairs had trouble finishing onboarding projects on time. This caused problems with customer experience and cash flow. Their old tools could not handle different project types or work well with S...alesforce. TaskRay helped them manage projects and keep teams working together. Now, onboarding is faster and more organized. They saw a 29% decrease in client onboarding time and lower costs per location.
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TaskRay helped Fortis improve their customer onboarding process. Fortis needed a way to make onboarding consistent and visible to management. TaskRay provided templates, automations, and analytics to... solve this. The team saves time by cloning processes for each new customer. Management now has better visibility into onboarding steps.
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ElevateActual needed a way to manage internal deliverables and help their customers adopt Salesforce. They used TaskRay to improve their project management and onboarding processes. TaskRay helped th...em grow project sizes from 3- or 4-digit to 5, 6, or 7-digit projects. The tool made training easy for both non-technical and skilled users. Checklists in TaskRay helped them manage tasks in detail, which is important for their clients in regulated industries. TaskRay also increased customer retention for ElevateActual.
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Cloud Giants used spreadsheets and Freshbooks to manage projects. This made it hard to track resources and slowed their growth. They needed a better way to handle client delivery as they took on bigg...er projects. After switching to TaskRay, they improved collaboration and project tracking. TaskRay helped them make smarter decisions and standardize processes. As a result, Cloud Giants doubled their cumulative annual project growth rate and created 110 new projects and 3,000 new tasks each year.
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TaskRay helped Metro Wireless increase project manager capacity by 50%. Customer onboarding time dropped by about 25%. Metro Wireless now completes self-installs in under a week and pro-installs in l...ess than three weeks. The team no longer loses projects or faces process breakdowns. TaskRay's Salesforce-native platform improved project visibility and streamlined onboarding, letting Metro Wireless focus on sales and growth.
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