Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Everything we do is based on a collaborative, team-based approach, so we needed a solution that supported this philosophy...." Peer review by Noman Ahmed, IT Infrastructure Specialist, Halsall, Halsall

Kiteworks, Tubular, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

How does Kiteworks facilitate Sales Document Management?

What solutions does Kiteworks provide for Collaboration?

What makes Kiteworks ideal for Content Management?

Why is Kiteworks the best choice for Workflow Management?

How can Kiteworks optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

SIX - Financial Services

Kiteworks Email Protection Gateway helped SIX, a financial services provider, upgrade their secure email system. SIX had used totemo mail for 13 years with no interruptions. After Kiteworks acquired ...totemo, SIX became the first to switch to Kiteworks EPG in August 2023. The transition focused on efficiency, cost savings, and user experience. Dedicated technical support from Kiteworks made the upgrade smooth and successful.

Savings Bank of Mendocino County - Banking

Kiteworks helps Savings Bank of Mendocino County make banking safer and easier. The bank uses Kiteworks to securely share sensitive financial documents with customers and partners. Lending teams auto...mate document collection, saving time and boosting efficiency. 95% of lending customers now use Kiteworks for document exchange. Security and convenience have improved, raising customer trust and satisfaction.

APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

Kiteworks - Information Technology And Services

Kiteworks uses its own Private Content Network to protect sensitive data and ensure compliance. The legal team shares compliance documents securely with customers using encrypted folders and secure e...mail. The finance team sends invoices and shares financial documents with tax advisors through secure shared folders. These workflows improve security, visibility, and efficiency. Employees trust Kiteworks for daily operations and regulatory compliance.

Kiteworks Fulfillment department - Information Technology And Services

Kiteworks uses its own platform to protect licenses, invoices, and sensitive customer information. Before using Kiteworks, the fulfillment team sent licenses by email, which took about 20 minutes per... order. After integrating Kiteworks with their AOPS system, sending licenses became faster and more secure. Now, the process takes only a minute or two. The team can ship orders, invoice, and receive payment much faster. Sensitive data is shared securely with customers.

Kiteworks Legal department - Legal Services

Kiteworks helps its own Legal department protect sensitive contracts and certifications. The team uses Kiteworks secure email and shared folders to send, receive, and collaborate on legal documents. ...This keeps information safe from unsecure email and file sharing services. The Legal department can track who accesses documents and when. This improves security and gives valuable insight into customer interest. Only authorized people can access sensitive files with multi-factor authentication and encryption.

Frequently Asked Questions(FAQ)

for Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Tubular, Intelligencebank DAM, Responsive (Formerly RFPIO) and Hyland Governance are popular alternatives for Kiteworks.

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Partnership

Kiteworks and Concentric AI Collaborate to Provide Comprehensive Data Security Governance - Database Trends and Applications

Kiteworks and Concentric AI have formed a collaboration to enhance data security governance. This partnership aims to integrate their technologies to provide comprehensive solutions for managing and securing sensitive data across enterprises.

Product

New Kiteworks Research Reveals Most Organizations Cant Prove Where Their Data LivesWarning of Enterprise Data Proof Gaps - Cybersecurity Insiders

Kiteworks released its 2026 Data Security and Compliance Risk report, revealing that 61% of organizations lack evidence-quality audit trails and 57% lack centralized data gateways. The report highlights a systemic accountability gap, exacerbated by AI adoption, with many organizations unable to prove data residency or enforce AI controls. The study underscores the importance of board engagement in improving governance metrics.

Partnership

Kiteworks And Bigid Partner To Deliver Continuous Data Security From Discovery To Enforcement - Menafn.com

Kiteworks and BigID have formed a technology partnership to enhance data security from discovery to enforcement. The collaboration integrates BigID's data intelligence with Kiteworks' automated enforcement, offering comprehensive data protection across hybrid and cloud environments. This joint solution enables enterprises to apply real-time controls on sensitive data sharing, ensuring security without hindering productivity.

Product

Kiteworks brings TDF controls to secure data beyond perimeters - SecurityBrief UK

Kiteworks has introduced TDF (Trusted Data Format) controls to enhance data security beyond traditional perimeters. This development aims to provide robust protection for sensitive information, ensuring compliance and reducing risks associated with data breaches. The TDF controls are designed to secure data in transit and at rest, offering a comprehensive solution for organizations looking to safeguard their digital assets.

Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

Financials

SERIES C