Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Adding collaboration features while maintaining control over our intellectual property is just what Bob, Thomas and Sam need...." Peer review by James Herbert, Senior Manager of Global Infrastructure, HIT Entertainment, HIT Entertainment

Kiteworks, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, Digital Pigeon, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

How does Kiteworks facilitate Sales Document Management?

Why is Kiteworks the best choice for Collaboration?

How can Kiteworks optimize your Content Management Workflow?

How can Kiteworks optimize your Workflow Management Workflow?

What makes Kiteworks ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

APAC Utility Provider - Utilities - utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

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Internationally Recognized Law Firm - Legal Services - legal services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

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Kiteworks - Information Technology And Services - information technology and services

Kiteworks used its own platform to improve customer support operations. The support team previously spent up to two hours daily on manual folder setup and file monitoring for customer log files. By i...ntegrating Kiteworks with Salesforce, support engineers enabled customers to upload sensitive logs directly into Salesforce, saving time and reducing storage costs. The new process streamlined support, improved data privacy, and allowed compliance teams to track log handling. Frank Balonis, CISO and SVP of Operations, highlighted the efficiency and governance benefits of this integration.

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The Linde Group - Manufacturing - Manufacturing

Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.

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MinterEllison - Legal Services - legal services

Kiteworks helps MinterEllison, Australia’s largest law firm, securely send and share confidential data with clients, including government agencies. MinterEllison needed a secure, easy-to-use platform... that met IRAP compliance for Australian government clients. Kiteworks provided strong security, customizable controls, and a user-friendly interface. The platform improved operational efficiency, minimized onboarding friction, and enabled scalable storage for diverse user needs.

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Mandiant - Computer & Network Security - computer & network security

Kiteworks helps Mandiant share sensitive files securely across the company. Mandiant needed a single, secure way to send and store important data. They chose Kiteworks for its strong security, easy u...se, and good support. Many teams at Mandiant use Kiteworks, including finance, legal, sales, and customer support. The platform is reliable and works smoothly, making it a key tool for daily business.

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Frequently Asked Questions(FAQ)

for Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Product

Kiteworks Introduces Compliant AI for Data Security

Kiteworks has launched Compliant AI, a data-layer governance solution for AI interactions with regulated data. It enforces attribute-based access control, FIPS 140-3 encryption, and tamper-evident audit logging. The solution includes Governed Assists for managing folders, files, and data collection forms, ensuring compliance with regulations like HIPAA and SOX. This launch addresses the growing need for AI governance in data security.

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Product

Kiteworks Launches Compliant AI for AI Agent Data Governance

Kiteworks has launched Compliant AI, a pioneering data-layer governance solution for AI agent interactions with regulated data. This solution enforces attribute-based access control, FIPS 140-3 encryption, and tamper-evident audit logging. It includes Governed Agent Assists for compliance-ready workflows, addressing governance gaps in AI deployments. The launch aims to enhance data security and compliance in AI operations.

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Product

Kiteworks Launches Data-Layer AI Governance Platform

Kiteworks has launched Compliant AI, a data-layer governance platform designed to secure and audit AI agents in regulated environments. The platform enforces governance controls at the data access layer, using attribute-based access control, FIPS 140-3 encryption, and tamper-evident audit logging. It aims to address AI governance gaps as enterprises rapidly deploy AI systems, offering compliance-ready workflows for regulated data management.

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Partnership

Kiteworks and Kasm announce partnership for secure data collaboration

Kiteworks and Kasm have formed a partnership to enhance secure data collaboration for distributed teams. The alliance integrates Kiteworks' data governance with Kasm's zero-trust browser isolation and Desktop-as-a-Service technology, aiming to improve data security and compliance. This collaboration addresses challenges in managing sensitive data, supporting AI workflows, and meeting regulatory requirements like GDPR and HIPAA.

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Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

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Financials

SERIES C