Magentrix Customer Portal Overview

Magentrix-customer-portal empowers customers with self-service support and resources. It also fosters a community where customers can assist each other.

Use Cases

Customers recommend Collaboration, Knowledge Management, Engagement Management, as the business use cases that they have been most satisfied with while using Magentrix Customer Portal.

Other use cases:

  • Helpdesk Management
  • Playbook Creation
  • Training & Onboarding
  • Community Building
  • Communication Management
  • Proposal & Quote Management
  • Customer Feedback Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Magentrix Customer Portal.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
See all business priorities See less business priorities

Magentrix Customer Portal Use-Cases and Business Priorities: Customer Satisfaction Data

Magentrix Customer Portal works with different mediums / channels such as Video. Social Media. User Generated Content etc.

Magentrix Customer Portal's features include Ticketing. and Magentrix Customer Portal support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Magentrix Customer Portal analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Magentrix Customer Community was really built to meet the needs of enterprises and large businesses, with a self-service to help customers get support, access resources, and create a community...." Peer review by User

Magentrix Customer Portal, Azuredesk, SupportBee, LiveOps, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Magentrix Customer Portal

Top Industries

  • Hospital & Health Care
  • Internet
  • Telecommunications

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Magentrix Customer Portal is popular in Hospital & Health Care, Internet, and Telecommunications and is widely used by Enterprise, Mid Market, and Large Enterprise.

Magentrix Customer Portal Customer wins, Customer success stories, Case studies

What Are the key features of Magentrix Customer Portal for Collaboration?

What Are the key features of Magentrix Customer Portal for Knowledge Management?

What Are the key features of Magentrix Customer Portal for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Magentrix Customer Portal solved their Community Management needs. Cuspera uses 168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Ubicquia - Information Technology And Services

Magentrix Partner Management Platform helped Ubicquia organize and grow its partner program. Before using Magentrix, Ubicquia struggled to track partner roles and territories. After launching the pla...tform in 2022, Ubicquia managed 70 partners and set a goal to reach 200 by 2026. The platform enabled better partner segmentation, onboarding, and engagement. Ubicquia now has clear partner operations and improved program management.

Read on →

Tufin - Information Technology And Services

Magentrix PRM helped Tufin connect with hundreds of channel partners worldwide. Tufin needed a way to communicate with partners across the globe. Magentrix provided a partner relationship management ...system that integrated with Salesforce CRM. This gave Tufin better visibility into their business. The solution made it easier for Tufin to manage partner relationships.

Read on →

TomTom - Consumer Electronics

Magentrix Partner Portals for Salesforce helped TomTom improve their channel relationships. TomTom used the platform to manage partners more effectively. The solution focused on partner relationship ...management. The video testimonial highlights how the platform supercharged TomTom's partner engagement.

Read on →

11:11 Systems - Information Technology And Services

Magentrix PRM helped 11:11 Systems upgrade from a homegrown partner portal to a scalable, Salesforce-connected platform. The company needed better partner self-registration, opportunity registration,... and a central content hub. Magentrix PRM stood out for its Salesforce integration and expertise in channel management. Now, 11:11 Systems' partners can self-register, access resources, and stay updated through a news feed. The new PRM platform supports proactive partner management and program growth.

Read on →

AudioCodes - Telecommunications

Magentrix helped AudioCodes build a secure partner portal with native Salesforce integration. AudioCodes needed to support over 1000 partners and share sensitive documents with specific permissions. ...Magentrix automated user onboarding and deal registration, making processes faster and easier. Partners now access the right price books and track incentives through the portal. AudioCodes staff save time with automated user management and full Salesforce sync.

Read on →

Bühler - Manufacturing

Magentrix Partner Management Platform helped Bühler solve channel conflict and improve partner retention. Bühler's partners struggled with slow email-based processes and poor access to information. A...fter evaluating 10 vendors, Bühler chose Magentrix for its features and global language support. The platform enabled easier data sharing, self-service, and partner training. Bühler saw better partner engagement, streamlined processes, and higher partner satisfaction.

Read on →

What is Partner Relationship Management (PRM)?

Video Thumbnail
lightning

Peers used Magentrix Customer Portal for collaboration and knowledge management

Magentrix Customer Portal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.29/5 ★

Read Reviews (5)
Analytics

3.71/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.29/5 ★

Read Reviews (5)
Analytics

3.71/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Magentrix Customer Portal

Top Failure Risks for Magentrix Customer Portal

Magentrix Corporation Profile

Company Name

Magentrix Corporation

Company Website

https://www.magentrix.com/

Year Founded

2012

HQ Location

50 Minthorn Blvd Unit 502 Thornhill, Ontario, L3T-7X8 Canada

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE