Customer stories
Product Business Settings
NGDATA is popular in Information Technology And Services, Insurance industries and is widely used by Small Business, Enterprise.
NGDATA Product Overview
NGDATA's Intelligent Engagement Platform leverages AI to transform customer data into actionable insights, enhancing decision-making and customer interactions. Tailored to various industries, it focuses on building stronger relationships by optimizing engagement strategies. The platform's ability to harness vast amounts of data allows businesses to connect with customers in unprecedented ways, ensuring personalized experiences that drive loyalty and satisfaction.
How satisfied the customers are with NGDATA use-cases
Reviews
"...With the international expertise of NGDATA, our CRM department now exists at the center of all our inbound and outbound customer interactions, sharing real, actionable business intelligence and insights, executing hundreds of targeted campaigns on a yearly basis...." Peer review by Bert Van Driessche, Director of CRM and Consumer Intelligence, Telenet
NGDATA Customer Insights, Testimonials and Case Studies
What Are the key features of NGDATA for Engagement Management?
How does NGDATA address your Lifetime Value Management Challenges?
What solutions does NGDATA provide for Competitive Intelligence?
How can NGDATA enhance your Loyalty Management process?
What solutions does NGDATA provide for Communication Management?
What is NGDATA?
NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.
NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.
NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.
What is NGDATA used for?
What are the top features of NGDATA?
Who uses NGDATA?
What are NGDATA alternatives?
Where is NGDATA located?
24 buyers and buying teams have used Cuspera to assess how well NGDATA solved their Customer Data Platform needs. Cuspera uses 572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Peers used NGDATA for engagement management and lifetime value management
NGDATA Competitors
NGDATA Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for NGDATA
NGDATA, Inc. Profile
Company Name
NGDATA, Inc.
Company Website
//ngdata.comHQ Location
Sluisweg 2 Bus 10 9000 Gent Belgium
Employees
101-250
Social
Financials
SERIES C
