Pipefy Overview

Pipefy brings structure, visibility, and organization to work processes. The platform allows users to take control and improve their workflows.

Use Cases

Customers recommend Workflow Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Pipefy.

Other use cases:

  • Collaboration
  • Communication Management
  • Engagement Management
  • Content Management
  • Campaign Management
  • Lead Tracking
  • Contact List Management
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Business Priorities

Launch New Products and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipefy.

Other priorities:

  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Visibility
  • Manage Risk
  • Establish Thought Leadership
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Pipefy Use-Cases and Business Priorities: Customer Satisfaction Data

Pipefy's features include Templates, Personalization, Live Monitoring, etc. and Pipefy support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Pipefy analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With Pipefy, Profectum does not need to develop many workflow processes from scratch, so using the platform is simple and effective...." Peer review by Lucas Barros, Director, Profectum

Pipefy, Lokalise, Zight, Freedcamp, OKTA, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pipefy

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Pipefy is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Pipefy Customer wins, Customer success stories, Case studies

How can Pipefy optimize your Workflow Management Workflow?

How efficiently Does Pipefy manage your Onboarding?

What makes Pipefy ideal for Helpdesk Management?

What benefits does Pipefy offer for Collaboration?

How can Pipefy optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Pipefy solved their Marketing Automation needs. Cuspera uses 1061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Cloud AI Update - Pipefy Expands US Reach With Oracle Cloud AI Integration - simplywall.st

Pipefy has expanded its US presence by integrating Oracle Cloud Infrastructure (OCI) AI Agents into its operations. This move highlights Oracle's strategy to leverage its AI infrastructure for practi...cal enterprise applications, potentially increasing the adoption of diverse AI workloads on OCI.

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Accenture Adopts More Than 450 AI Agents from Pipefy to Automate Processes

Accenture has adopted over 450 AI Agents from Pipefy to automate and enhance its processes, achieving a 60% efficiency boost. This collaboration, which began in 2016, leverages Pipefy's AI technology... to streamline tasks like document validation and process synchronization. The partnership underscores Pipefy's leadership in intelligent automation and supports Accenture's scalable business solutions.

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Fluidra - Consumer Goods

Pipefy helped Fluidra improve supply chain processes with no-code workflows. Fluidra needed more flexibility and autonomy than their old project management tool could provide. With Pipefy, they conne...cted departments and automated tasks, reducing IT involvement. Managers gained better control and data visualization. Six months after using Pipefy, Fluidra cut new product launch time by 45% and reduced the time to buy new goods by 66%. Teams now work faster and can customize workflows without IT help.

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Lacoste - Retail

Pipefy helped Lacoste automate their reimbursement request process. Before Pipefy, Lacoste used manual workflows with emails, spreadsheets, and printed documents. This caused delays and made it hard ...to track requests. After implementing Pipefy, four teams used a digital, standardized workflow. The process became faster and easier to manage. Lacoste reduced their service level agreement times by 50% with the same headcount.

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Comfort Keepers Farmington - Health, Wellness And Fitness

Pipefy helped Comfort Keepers Farmington automate and centralize their recruitment and HR processes. The team used Pipefy to manage applicant data, interviews, and hiring forms, saving over 20,000 ho...urs in recruitment alone. The platform also streamlined onboarding, time-off requests, and employee records. During the COVID-19 pandemic, Pipefy tracked vaccination status and managed health protocols. By 2023, automation with Pipefy saved the branches about 27,347 hours, making business expansion possible.

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A leading vehicle glass repair and replacement company - Automotive

Pipefy helped a leading vehicle glass repair and replacement company speed up HR recruitment. The company used Pipefy to automate and standardize hiring workflows. They now fill urgent job openings 8...0% faster, cutting the time from up to 15 days to just 3 days. HR processes for changes are 70% faster. The company saved over 1,340 hours in seven months and achieved a 377% ROI. HR managers now have better visibility and fewer manual tasks.

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Frequently Asked Questions(FAQ)

for Pipefy

What is Pipefy used for?

Pipefy is a Marketing Automation Software mainly used by its customers to Launch New Products and Acquire Customers by Workflow Management, Onboarding and Helpdesk Management .

What are the top features of Pipefy?

Templates, Personalization and Live monitoring are some of the top features of Pipefy.

Who uses Pipefy?

Pipefy is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Pipefy alternatives?

Lokalise, Zight, Freedcamp and OKTA are popular alternatives for Pipefy.

Where is Pipefy located?

Pipefy is headquartered at San Francisco, California.
lightning

Peers used Pipefy for workflow management and onboarding

Pipefy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)

Software Failure Risk Guidance

?

for Pipefy

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipefy

Pipefy Inc. News

Awards

Pipefy Named to 2025 Deloitte Technology Fast 500 Ranking of Fastest-Growing Companies in North America - Yahoo Finance

Pipefy has been recognized in the 2025 Deloitte Technology Fast 500 ranking, placing 410th among the fastest-growing technology companies in North America. This achievement highlights Pipefy's significant growth driven by the adoption of its AI-powered business process automation solutions. The company is noted for enabling clients to easily digitize workflows and create AI Agents, enhancing operational efficiency.

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Product

Pipefy Launches AI Agents 2.0 and Intelligent Document - GlobeNewswire

Pipefy has launched AI Agents 2.0 and Intelligent Document Processing (IDP) to enhance its business orchestration and automation platform. The new AI Agents improve task automation precision and enable data extraction from any document, reducing analysis time by up to 70%. These innovations have saved customers 130,000 hours of manual document review, highlighting Pipefy's leadership in AI-driven process automation.

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Product

Pipefy Announces Integration of AI Agents for Its Insurance Solution - GlobeNewswire

Pipefy has integrated AI Agents into its insurance solution, enhancing automation for tasks like claims administration, policy renewals, and fraud detection. This integration aims to improve customer service and operational efficiency for insurance providers by automating high-volume tasks and ensuring compliance. The AI Agents offer real-time decision-making and autonomous workflow management, benefiting both brokers and customers with faster service and reduced costs.

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Executive

Pipefy Names Fernando Teixeira To Senior Global Director for Strategic Partnerships & Alliances | Pipefy

Pipefy appointed Fernando Teixeira as Senior Global Director for Strategic Partnerships & Alliances. Teixeira, with over 20 years in tech and leadership roles at Google Cloud and Accenture, will enhance Pipefy's AI-driven process management platform. His role will focus on leveraging partnerships to expand Pipefy's market impact.

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Pipefy Inc. Profile

Company Name

Pipefy Inc.

Company Website

https://www.pipefy.com/

HQ Location

San Francisco, California

Employees

101-250

Social

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Financials

SERIES B