SurveyGold application Overview

SurveyGold is a full-featured, free survey application that allows surveys to be conducted online, via phone, tablet, kiosk, or in person. Results can be viewed and analyzed.

Use Cases

Customers recommend Engaging On Social Media, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using SurveyGold application.

Other use cases:

  • Lead Engagement
  • Market Research
  • Coaching
  • Collecting Feedback
  • White-Labeled Surveys
  • Advertisement
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Improve Efficiency and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using SurveyGold application.

Other priorities:

  • Manage Risk
  • Improve Navigation
See all business priorities See less business priorities

SurveyGold application Use-Cases and Business Priorities: Customer Satisfaction Data

SurveyGold application works with different mediums / channels such as Offline. Mobile. On Premises etc.

SurveyGold application's features include Embedded Survey Forms, Personalization, Calculator, etc. and SurveyGold application support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SurveyGold application analytics capabilities include Custom Reports, and Analytics.

Reviews

"...In addition the ability to publish results via Microsoft Word or convert responses to other data formats (e.g., Excel, SPSS) is fully supported...." Peer review

SurveyGold application, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, Thematic, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveyGold application

Top Industries

  • Apparel & Fashion
  • Research
  • Education

Popular in

  • Small Business
  • Large Enterprise

SurveyGold application is popular in Apparel & Fashion, Research, and Education and is widely used by Small Business, and Large Enterprise,

Comprehensive Insights on SurveyGold application Use Cases

What solutions does SurveyGold application provide for Engaging On Social Media?

What Are the key features of SurveyGold application for Sending & Publishing Communications?

How does SurveyGold application address your Engaging And Following Up Challenges?

What Are the key features of SurveyGold application for Market Research?

11 buyers and buying teams have used Cuspera to assess how well SurveyGold application solved their Customer Feedback Management needs. Cuspera uses 713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Professional Training & Coaching

CASE STUDY Career Solutions Group

SurveyGold helped Career Solutions Group collect market data for new business solutions. Before using SurveyGold, the founder guessed at customer needs and lost a year of effort. With SurveyGold, she... quickly created surveys and gathered direct feedback from her target audience. This made product design faster and less expensive. The tool was easy to use and met all her requirements.

Education

CASE STUDY The Ohio State University Extension

SurveyGold helped The Ohio State University Extension run the Ohio Business Retention and Expansion Program. The tool let them collect and analyze data at both county and state levels. SurveyGold's w...eighting index features made analysis easier. The program built community capacity and created a local business database. Nearly 90% of members rated the program as high value.

Management Consulting

CASE STUDY BEING At Full Potential

SurveyGold helps BEING At Full Potential deliver a human potential assessment tool. The company needed a way to measure performance and gather data for business leaders. SurveyGold made it easy to di...stribute surveys and analyze results. The tool is user-friendly, flexible, and cost effective. BEING At Full Potential is very satisfied with the solution and its customer support.

Frequently Asked Questions(FAQ)

for SurveyGold application

What is SurveyGold application used for?

SurveyGold application is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Improve Customer Satisfaction by Engaging On Social Media, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of SurveyGold application?

Embedded survey forms, Personalization and Calculator are some of the top features of SurveyGold application.

Who uses SurveyGold application?

SurveyGold application is used by Apparel & Fashion, Research and Education among other industries.

What are SurveyGold application alternatives?

SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform and Thematic are popular alternatives for SurveyGold application.

Where is SurveyGold application located?

SurveyGold application is headquartered at 6512 Hawkeye Circle, Colorado Springs, CO 80919 USA.
lightning

Peers used SurveyGold application for engaging on social media and sending & publishing communications

SurveyGold application Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (96)
Analytics

4.10/5 ★

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (96)
Analytics

4.10/5 ★

Read Reviews (20)

Software Failure Risk Guidance

?

for SurveyGold application

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyGold application

Golden Hills Software, Inc. News

Product

Software Update: Online Survey Custom Confirmation Message - SurveyGold

SurveyGold has introduced a new feature allowing users to customize the confirmation message shown to respondents after completing an online survey. This update is accessible via the SurveyGold application under the Appearance tab when saving a survey as an online form.

Product

Software Update: Setup Survey Bug Fixes - SurveyGold

SurveyGold has released a software update addressing bugs in the Setup Survey tab. Folder names now sort correctly when renamed or added, and all known issues with the files and folders view have been resolved.

Product

Software Update: Support for Qualitative Coding - SurveyGold

SurveyGold has introduced a new feature in its application to support qualitative coding for open-ended survey responses. This update allows researchers to organize and analyze data by adding code questions and selecting appropriate codes while reviewing responses. The feature is accessible via the Analyze Results tab, enhancing workflow efficiency by enabling the addition of new codes during the review process.

Product

Software Update: Usability Improvements and New Graph Features - SurveyGold

SurveyGold has released a software update enhancing usability and graph features. The update introduces new button bars for easier access to features and improves graph properties, allowing users to customize visual preferences such as displaying percentages and statistical data. The update process is straightforward, ensuring user data remains unaffected.

Golden Hills Software, Inc. Profile

Company Name

Golden Hills Software, Inc.

Company Website

//surveygoldsolutions.com

HQ Location

6512 Hawkeye Circle, Colorado Springs, CO 80919 USA

Employees

NA

Social

Financials

NA