WalkMe Digital Adoption Platform Overview
WalkMe Digital Adoption Platform (DAP) transforms how businesses interact with technology by simplifying user experiences and removing workflow friction. This platform is pivotal for organizations aiming to accelerate their business goals. WalkMe enables companies to adapt swiftly to changes while ensuring that software utilization is optimized across all levels. By integrating with existing systems, it enhances user engagement and drives a higher return on investment. Notably, WalkMe supports diverse functions, from improving sales team efficiency to maximizing HR tool effectiveness. It provides a seamless experience for both employees and customers, fostering a frictionless environment that aligns with organizational objectives.
Use Cases
Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using WalkMe Digital Adoption Platform.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WalkMe Digital Adoption Platform.
WalkMe Digital Adoption Platform Use-Cases and Business Priorities: Customer Satisfaction Data
WalkMe Digital Adoption Platform's features include Ticketing, Personalization, Feedback Surveys, etc. and WalkMe Digital Adoption Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also WalkMe Digital Adoption Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time." - Maurice Weiss
WalkMe Digital Adoption Platform, Smartlook, Convert Experiences, Whatfix, Epsilon Accelerate (formerly Yieldify), etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
WalkMe™ - Digital Adoption Platform simplifies experiences and eliminates friction in applications and workflows. Business goals are reached faster with WalkMe DAP.
Popular Business Setting
for WalkMe Digital Adoption Platform
Top Industries
- Computer Software
- Information Technology and Services
- Research
Popular in
- Enterprise
- Mid Market
- Small Business
WalkMe Digital Adoption Platform is popular in Computer Software, Information Technology And Services, and Research and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on WalkMe Digital Adoption Platform Use Cases
How efficiently Does WalkMe Digital Adoption Platform manage your Engagement Management?
How can WalkMe Digital Adoption Platform enhance your Onboarding process?
What Are the key features of WalkMe Digital Adoption Platform for Helpdesk Management?
How efficiently Does WalkMe Digital Adoption Platform manage your Workflow Management?
What makes WalkMe Digital Adoption Platform ideal for Lead Analytics?
54+ more Business Use Cases
29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss |
|
We were seeking ways to increase scalability of our support operations and drive adoption of critical banking functionality, without driving a software development cost – with WalkMe we achieved this. Testimonial By Sarah Cairns |
|
WalkMe had a huge impact on Sprinklr in a short period of time - we use WalkMe for both our employee-facing applications and our customer-facing SaaS solutions, and our time to value was within 90 days for both use cases. Creating a frictionless employee experience leads directly to customer happin...ess and overall growth. With WalkMe, employee support tickets reduced by up to 85% and the customer time in the Sprinklr platform increased by 30% in the last year. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Maurice Weiss Corporate CRM Project Management and Change Manager DB Schenker |
WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss |
|
Sarah Cairns Initiative Manager BMO Financial Group |
We were seeking ways to increase scalability of our support operations and drive adoption of critical banking functionality, without driving a software development cost – with WalkMe we achieved this. Testimonial By Sarah Cairns |
|
Asha Aravindakshan VP of Customer Delight and Operations Sprinklr |
WalkMe had a huge impact on Sprinklr in a short period of time - we use WalkMe for both our employee-facing applications and our customer-facing SaaS solutions, and our time to value was within 90 days for both use cases. Creating a frictionless employee experience leads directly to customer happin...ess and overall growth. With WalkMe, employee support tickets reduced by up to 85% and the customer time in the Sprinklr platform increased by 30% in the last year. |
Case Studies
CASE STUDY NEC
Case Study LinkedIn
Case Study Thermo Fisher Scientific
Case Study Christus Health
Case Study IBM
Case Study Red Hat
Video
How WalkMe Digital Adoption Platform Works
Frequently Asked Questions(FAQ)
for WalkMe Digital Adoption Platform
What is WalkMe Digital Adoption Platform?
WalkMe Digital Adoption Platform (DAP) is used to simplify user experience using insights, engagement and guidance capabilities. It helps to improve sales & revenue and ROI.
WalkMe DPA assists to meet the needs of employees and customers. Its technology places a transparency on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient
DPA collects and analyses the usage data and finds out the users struggle and helps with data-driven decisions and champion transformational change. It drives clients activity with in-application and cross-application guiding them step by step. It assists in move from responsive to proactive user engagement by understanding the client needs and giving customized direction so that the clients never need to look for help again. DPA simplifies the user experience by eliminating empty clicks and automate ordinary tasks.
What is WalkMe Digital Adoption Platform used for?
What are the top features of WalkMe Digital Adoption Platform?
Who uses WalkMe Digital Adoption Platform?
What are WalkMe Digital Adoption Platform alternatives?
Where is WalkMe Digital Adoption Platform located?
Peers used WalkMe Digital Adoption Platform for engagement management and onboarding
WalkMe Digital Adoption Platform Competitors
WalkMe Digital Adoption Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
Software Failure Risk Guidance
?for WalkMe Digital Adoption Platform
Overall Risk Meter
Top Failure Risks for WalkMe Digital Adoption Platform
WalkMe Inc. News
SAP to acquire Israel-based digital adoption platform WalkMe for $1.5bn - MSN
SAP is buying the Israeli digital adoption platform WalkMe for $1.5 billion.
Category Creator WalkMe Recognized As The AI-Powered DAP for the Enterprise In Industry Analyst Report - GlobeNewswire
WalkMe is recognized for its AI-powered Digital Adoption Platform for enterprises in a new industry analyst report.
WalkMe Named Leader in Digital Adoption Platforms, Praised for AI Innovation | WKME Stock News - StockTitan
WalkMe is recognized as a leader in Digital Adoption Platforms and is praised for its AI innovation.
Industry Analyst Reports Confirm Digital Adoption Platforms
WalkMe is recognized as a leader in generative AI within the Digital Adoption Platform market, pioneering AI-powered solutions that enhance user engagement and automate workflows.
WalkMe Inc. Profile
HQ Location
525 Market St, Floor 37,San Francisco, CA 94105
Employees
501-1000
Social
Financials
SERIES G
