Zoho CRM Plus Overview
Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.
Use Cases
Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using Zoho CRM Plus.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho CRM Plus.
Zoho CRM Plus Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho CRM Plus works with different mediums / channels such as Social Media. Chat. Omnichannel etc.
Zoho CRM Plus's features include Micro Customer Segmenting, Feedback Surveys, Dashboard, etc. and Zoho CRM Plus support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Zoho CRM Plus analytics capabilities include Analytics, and Custom Reports.
Reviews
"We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With The...m. During Remote Work, CSMO Is Still Active On Social Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders." - Pham Phuong Ha
Zoho CRM Plus, Floify, monday sales CRM, Pipeliner CRM, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho CRM Plus
Top Industries
- Information Technology and Services
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Zoho CRM Plus is popular in Information Technology And Services, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoho CRM Plus Use Cases
What Are the key features of Zoho CRM Plus for Engagement Management?
What solutions does Zoho CRM Plus provide for Helpdesk Management?
How efficiently Does Zoho CRM Plus manage your Collaboration?
36+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well Zoho CRM Plus solved their CRM needs. Cuspera uses 914 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
|
Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
|
Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pham Phuong Ha Secretary CSMO Vietnam |
We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
|
Mark Kosier Founder Cyber Merced |
Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
|
Manolis Labovas CEO & Co-Founder Repath |
Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas |
Case Studies
CASE STUDY My Wall Panel
CASE STUDY RiFF Studio
CASE STUDY Funding Strategies
CASE STUDY Yorkshire Packaging Systems
CASE STUDY SRM University
CASE STUDY Minor Hotels
Video
Zoho CRM Plus helps Property Birds in automating most of their business processes
Frequently Asked Questions(FAQ)
for Zoho CRM Plus
What is Zoho CRM Plus?
Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.
It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.
Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.
What is Zoho CRM Plus used for?
What are the top features of Zoho CRM Plus?
Who uses Zoho CRM Plus?
What are Zoho CRM Plus alternatives?
Where is Zoho CRM Plus located?
Peers used Zoho CRM Plus for engagement management and social media management
Zoho CRM Plus Competitors
Zoho CRM Plus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (52) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (102) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (52) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (102) |
Zoho CRM Plus Integrations
Zoho CRM Plus integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho CRM Plus
Software Failure Risk Guidance
?for Zoho CRM Plus
Overall Risk Meter
Top Failure Risks for Zoho CRM Plus
Zoho Corporation Pvt. Ltd News
Zoho unveils Zia Hubs, its answer to Copilot and Duet AI for unstructured content intelligence
Zoho launched Zia Hubs, an AI-powered solution designed to manage and extract insights from unstructured content. Positioned as Zoho's alternative to Microsoft Copilot and Google Duet AI, Zia Hubs leverages generative AI to enhance content intelligence across Zoho's cloud software suite. The platform aims to streamline business operations by automating data analysis and improving decision-making for enterprises.
New in Zoho Flow: SAP S/4HANA and SAP HANA integrations
Zoho has launched new integrations in Zoho Flow for SAP S/4HANA and SAP HANA, enabling businesses to automate workflows between SAP systems and other business applications without coding. Users can now trigger flows and perform actions such as creating leads, managing business partners, and syncing order data, streamlining enterprise process automation for both cloud and on-premises SAP environments.
Powerful OCR, PDF automation and more updates from Zoho RPA
Zoho has released major updates to Zoho RPA, now integrated into the Zoho One suite. The enhancements include advanced OCR for extracting data from scanned documents and robust PDF automation, enabling businesses to automate workflows across Zoho CRM, Books, Mail, and WorkDrive. The update supports Windows, macOS, and Linux, offering a unified platform for managing and scaling automation bots.
Zoho CRM Gets Smarter With Workflow Automation And AI Enhancements - Tech Build Africa
Zoho has upgraded its CRM platform with advanced AI-powered workflow automation, leveraging its Zia AI engine. The new features enable broader organizational access to customer data, moving beyond sales teams. The enhancements support cross-departmental collaboration and simplify report creation, positioning Zoho CRM as a more inclusive customer experience solution.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
How efficiently Does Zoho CRM Plus manage your Social Media Management?