Zoho SalesIQ Overview
Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.
Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho SalesIQ works with different mediums / channels such as Chat. Website. Phone Calls etc.
Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zoho SalesIQ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Zoho SalesIQ analytics capabilities include Analytics, and Custom Reports.
Reviews
"Is this magic or just a really smart progressive team, offering an amazing product... It works!" - Todd Sutcliffe
Zoho SalesIQ, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho SalesIQ Use Cases
How can Zoho SalesIQ enhance your Engagement Management process?
What Are the key features of Zoho SalesIQ for Collaboration?
How efficiently Does Zoho SalesIQ manage your Generation Of New Leads?
How efficiently Does Zoho SalesIQ manage your Lead Engagement?
How can Zoho SalesIQ enhance your Helpdesk Management process?
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
Case Studies
CASE STUDY Agappe Diagnostics
CASE STUDY TagniFi
CASE STUDY UENI
CASE STUDY Zepto
CASE STUDY Tech Mahindra
CASE STUDY Valmiki Group
Video
Manage multiple website activities with Brands | Zoho SalesIQ
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.
SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Peers used Zoho SalesIQ for engagement management and collaboration
Zoho SalesIQ Competitors
Zoho SalesIQ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
Zoho SalesIQ Integrations
Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho SalesIQ
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Zoho Corporation Pvt. Ltd News
Introducing Vani by Zoho: The intelligent visual collaboration platform
Zoho has launched Vani, an intelligent visual collaboration platform designed to enhance team collaboration through visualization. Vani offers features like an infinite whiteboard, mind maps, and built-in video meetings to help teams visualize, collaborate, and execute ideas effectively. It aims to reduce cognitive overload and improve decision-making by turning complex discussions into clear visuals.
Arattais Meteoric Rise: Zohos Wall Street-Free Approach Fuels Privacy-First Messaging App
Zoho's Arattai, a privacy-focused messaging app, has rapidly gained popularity in India, with daily sign-ups soaring from 3,000 to 350,000. Launched in 2021, Arattai emphasizes privacy and security, offering features like end-to-end encryption. Zoho's founder, Sridhar Vembu, credits the company's Wall Street-free approach for enabling long-term R&D projects like Arattai, which might not thrive under public company pressures.
Zoho unveils AI-Powered next-gen scanning solution Zoho Scanner
Zoho has launched an advanced version of Zoho Scanner, an AI-powered application that enhances document management with features like automatic edge detection, image quality enhancement, and OCR with multi-language support. It includes AI-based auto-tagging, translation in 22+ languages, and cross-platform sync, integrating with Zoho's ecosystem for a seamless user experience.
Zoho Commerce Rolls Out New Features to Power Small Business Growth
Zoho Commerce has introduced new features aimed at enhancing small business ecommerce operations. These updates include loyalty points, cart recovery, omnichannel selling, and digital downloads, designed to streamline sales and reduce operational burdens. The platform's integration with Zoho Books ensures seamless accounting, while built-in SEO tools help businesses improve visibility without extra costs. These enhancements aim to provide enterprise-level capabilities to small businesses.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
