Zoho Survey Overview
Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Communication Management, as the business use cases that they have been most satisfied with while using Zoho Survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Survey.
Zoho Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho Survey works with different mediums / channels such as E-Mail. and Social Media.
Zoho Survey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Zoho Survey support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"We are very pleased with the Survey product from Zoho. Simple to use with excellent support." - Alun Rafique.
Zoho Survey, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho Survey
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho Survey is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho Survey Use Cases
What Are the key features of Zoho Survey for Collecting Feedback?
What solutions does Zoho Survey provide for Engaging Conversational Surveys?
What makes Zoho Survey ideal for Communication Management?
What makes Zoho Survey ideal for Market Research?
38+ more Business Use Cases
14 buyers and buying teams have used Cuspera to assess how well Zoho Survey solved their Customer Feedback Management needs. Cuspera uses 4546 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
|
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
|
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alun Rafique. Co-Founder Market Dojo |
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
|
Chris Easterwood Territory Recruiter Colonial Life and Accident |
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
|
Peggy Deamer Assistant Dean Yale University |
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
Case Studies
CASE STUDY Yorkshire Packaging Systems
CASE STUDY SRM University
CASE STUDY RiFF Studio
CASE STUDY Funding Strategies
CASE STUDY My Wall Panel
CASE STUDY Minor Hotels
Video
Survey question types and how to use them - Zoho Survey
Frequently Asked Questions(FAQ)
for Zoho Survey
What is Zoho Survey?
Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research.
Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.
Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results
What is Zoho Survey used for?
What are the top features of Zoho Survey?
Who uses Zoho Survey?
What are Zoho Survey alternatives?
Where is Zoho Survey located?
Peers used Zoho Survey for Collecting feedback and Engaging conversational surveys
Zoho Survey Competitors
Zoho Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
Zoho Survey Integrations
Zoho Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho Survey
Software Failure Risk Guidance
?for Zoho Survey
Overall Risk Meter
Top Failure Risks for Zoho Survey
Zoho Corporation Pvt. Ltd News
Zoho unveils Zia Hubs, its answer to Copilot and Duet AI for unstructured content intelligence
Zoho launched Zia Hubs, an AI-powered solution designed to manage and extract insights from unstructured content. Positioned as Zoho's alternative to Microsoft Copilot and Google Duet AI, Zia Hubs leverages generative AI to enhance content intelligence across Zoho's cloud software suite. The platform aims to streamline business operations by automating data analysis and improving decision-making for enterprises.
New in Zoho Flow: SAP S/4HANA and SAP HANA integrations
Zoho has launched new integrations in Zoho Flow for SAP S/4HANA and SAP HANA, enabling businesses to automate workflows between SAP systems and other business applications without coding. Users can now trigger flows and perform actions such as creating leads, managing business partners, and syncing order data, streamlining enterprise process automation for both cloud and on-premises SAP environments.
Powerful OCR, PDF automation and more updates from Zoho RPA
Zoho has released major updates to Zoho RPA, now integrated into the Zoho One suite. The enhancements include advanced OCR for extracting data from scanned documents and robust PDF automation, enabling businesses to automate workflows across Zoho CRM, Books, Mail, and WorkDrive. The update supports Windows, macOS, and Linux, offering a unified platform for managing and scaling automation bots.
Zoho CRM Gets Smarter With Workflow Automation And AI Enhancements - Tech Build Africa
Zoho has upgraded its CRM platform with advanced AI-powered workflow automation, leveraging its Zia AI engine. The new features enable broader organizational access to customer data, moving beyond sales teams. The enhancements support cross-departmental collaboration and simplify report creation, positioning Zoho CRM as a more inclusive customer experience solution.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
What makes Zoho Survey ideal for Social Media Management?