Alchemer Enterprise Feedback Management Platform Overview
Alchemer steps in to tackle the challenge of turning customer feedback into actionable insights. It offers a dynamic platform for customer experience management and online surveys. Businesses can gather and analyze feedback efficiently, driving decisions that align with customer needs. By transforming raw data into meaningful business outcomes, Alchemer enables companies to stay responsive and competitive. The platform's versatility caters to various industries, enhancing the ability to leverage feedback for strategic growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using Alchemer Enterprise Feedback Management Platform.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alchemer Enterprise Feedback Management Platform.
Alchemer Enterprise Feedback Management Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Alchemer Enterprise Feedback Management Platform's features include Embedded Survey Forms, Personalization, Survey Themes Library, etc. and Alchemer Enterprise Feedback Management Platform support capabilities include Chat Support, Email Support, Phone Support, etc. also Alchemer Enterprise Feedback Management Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important." - Joana Freitas
Alchemer Enterprise Feedback Management Platform, Zenloop, Listen360 Customer Engagement Platform, Simplesat, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Alchemer transforms insights into action with powerful experience management and survey software. The platform provides enterprise feedback management tools and online survey capabilities.
Popular Business Setting
for Alchemer Enterprise Feedback Management Platform
Top Industries
- Computer Software
- Research
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Alchemer Enterprise Feedback Management Platform is popular in Computer Software, Research, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Alchemer Enterprise Feedback Management Platform Customer wins, Customer success stories, Case studies
What solutions does Alchemer Enterprise Feedback Management Platform provide for Collecting Feedback?
How does Alchemer Enterprise Feedback Management Platform facilitate Engaging Conversational Surveys?
How does Alchemer Enterprise Feedback Management Platform facilitate Market Research?
How efficiently Does Alchemer Enterprise Feedback Management Platform manage your Helpdesk Management?
How efficiently Does Alchemer Enterprise Feedback Management Platform manage your Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Alchemer Enterprise Feedback Management Platform solved their Customer Feedback Management needs. Cuspera uses 6478 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. Testimonial By Joana Freitas |
|
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
|
We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. Testimonial By Tor S |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Joana Freitas VIP Support Manager Product Madness |
We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. Testimonial By Joana Freitas |
|
Diane Beaudet Senior Manager for Customer Lifecycle Marketing Malwarebytes |
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
|
Tor S Director of Organizational Development Four Winds Interactive |
We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. Testimonial By Tor S |
RetailMeNot - Retail
Read more →Professional Development and Research Institute on Blindness (PDRIB) - Education
Read more →Enterprise-feedback-platform to Empower Your Organization
Frequently Asked Questions(FAQ)
for Alchemer Enterprise Feedback Management Platform
What is Alchemer Enterprise Feedback Management Platform?
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one.
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
What is Alchemer Enterprise Feedback Management Platform used for?
What are the top features of Alchemer Enterprise Feedback Management Platform?
Who uses Alchemer Enterprise Feedback Management Platform?
What are Alchemer Enterprise Feedback Management Platform alternatives?
Where is Alchemer Enterprise Feedback Management Platform located?
Peers used Alchemer Enterprise Feedback Management Platform for Collecting feedback and Engaging conversational surveys
Alchemer Enterprise Feedback Management Platform Competitors
Alchemer Enterprise Feedback Management Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
Alchemer Enterprise Feedback Management Platform Integrations
Alchemer Enterprise Feedback Management Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Alchemer Enterprise Feedback Management Platform
Software Failure Risk Guidance
?for Alchemer Enterprise Feedback Management Platform
Overall Risk Meter
Top Failure Risks for Alchemer Enterprise Feedback Management Platform
Alchemer LLC News
Alchemer Acquires Chatmeter to Expand Customer Feedback Intelligence ...
Alchemer Acquires Chatmeter to Expand Customer Feedback Intelligence ...
Alchemer buys customer insight platform Chatmeter
Alchemer has acquired Chatmeter, a customer intelligence and brand reputation software platform, to enhance its customer experience platform. This acquisition will integrate Alchemer's direct feedback tools with Chatmeter's indirect feedback capabilities, including social media listening and customer reviews, providing a comprehensive view of customer insights.
Alchemer Adds 'Indirect Feedback' with Chatmeter Buy
Alchemer has acquired Chatmeter, an AI-powered customer intelligence platform, to enhance its capabilities by adding 'indirect feedback' from reviews and social media to its existing direct feedback tools. This acquisition aims to provide businesses with comprehensive customer insights for improved customer experiences and growth.
Speed wins: How real-time feedback routing drives retail loyalty
Alchemer emphasizes the importance of real-time feedback routing in retail to enhance customer loyalty. By integrating Alchemer with platforms like Salesforce and Shopify, retailers can automate feedback processes, enabling swift responses and personalized interactions. This approach transforms potential complaints into loyalty-building opportunities, ensuring customer satisfaction and retention.
Alchemer LLC Profile
HQ Location
168 Centennial Parkway Unit #250 Louisville, CO 80027
Employees
51-100
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Financials
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