Amperity Customer Data Management Overview

Amperity leverages AI to streamline the creation and activation of customer profiles within your data lakehouse. This platform stands out by significantly reducing the workload and time required to manage customer data, offering a competitive edge in customer data management. By facilitating a comprehensive 360-degree view of customers, Amperity enhances clarity and engagement, which are crucial for building loyalty. The platform allows for seamless data sharing without the need for complex ETL processes, ensuring data integrity and security. Trusted by leading brands, Amperity's customer data cloud is designed to drive ROI by simplifying customer understanding and optimizing data utilization.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Amperity Customer Data Management.

Other use cases:

  • Advertisement
  • Campaign Management
  • Social Media Analytics
  • Training & Onboarding
  • Lead Qualification
  • Conversion Management
  • Segmentation And Targeting
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Amperity Customer Data Management.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Efficiency
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Launch New Products
  • Increase Average Basket Value
  • Manage Risk
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Amperity Customer Data Management Use-Cases and Business Priorities: Customer Satisfaction Data

Amperity Customer Data Management's features include Personalization, Recording, Dashboard, etc. and Amperity Customer Data Management support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Amperity Customer Data Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"Amperity helped us put our guest at the center of our business. Our partnership has equipped our teams with access to customer insights and predictive analytics they can rely on, enabling them to deliver customer-centric journeys from pre-flight onw...ards, improving loyalty, retention, and revenue growth." - Natalie Bowman

Peer review evidence (same sources as the product rating summary)

"...Learn more about how Amperity helps Wyndham Hotels & Resort invest in their digital transformation by delivering 360-degree customer insights advancing engagement across new consumer channels and elevating global marketing capabilities. ..." Customer Story: Wyndham
"...One of the strongest use cases of a golden customer record is moving your customer along the value curve, encouraging your best customers to become loyalty members and converting them into advocates. ..." Enterprise Conversion Rate Optimization Solutions
"...The company s AI-powered platform ingests raw data from e-commerce, email, loyalty and other systems spanning organizations, standardizes it to create a complete and current customer view and augments the information it collates with custom attributes like lifetime value, enabling companies to connect, identify and understand their customers, improve marketing performance, accelerate accurate customer insights and enable customer experiences The company raised $50 million of Series C venture funding in a deal led by Tiger Global Management on July 15, 2019, putting the company s pre-money valuation at $400 million...." AdTech and MarTech Win Big: Friday Deal Book for 7/19/2019

Amperity Customer Data Management, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amperity unifies and activates customer data from any source. The enterprise CDP aggregates and manages data for comprehensive customer insights.

Popular Business Setting

for Amperity Customer Data Management

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Apparel & Fashion

Popular in

  • Small Business

Amperity Customer Data Management is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Apparel & Fashion and is widely used by Small Business,

Amperity Customer Data Management Customer wins, Customer success stories, Case studies

How can Amperity Customer Data Management enhance your Engagement Management process?

How efficiently Does Amperity Customer Data Management manage your Loyalty Management?

How can Amperity Customer Data Management enhance your Lifetime Value Management process?

How does Amperity Customer Data Management facilitate Campaign Management?

90 buyers and buying teams have used Cuspera to assess how well Amperity Customer Data Management solved their Customer Data Platform needs. Cuspera uses 1152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Amperity Customer Data Management testimonial

Natalie Bowman

Managing Director, Marketing and Advertising

Alaska Airlines

Amperity helped us put our guest at the center of our business. Our partnership has equipped our teams with access to customer insights and predictive analytics they can rely on, enabling them to deliver customer-centric journeys from pre-flight onwards, improving loyalty, retention, and revenue gr...owth.

Testimonial By Natalie Bowman
Amperity Customer Data Management testimonial

Mark McKelvey

Vice President, Information Technology

Brooks

Brooks contracted with Amperity to run a 10-week proof of concept and ended up accomplishing more during the test than during the entire engagement with the other provider. The technology was up and, ahem, running within 90 days. Testimonial By Mark McKelvey
Amperity Customer Data Management testimonial

Brian Knollenberg

Vice President Digital Marketing and Analytics

BECU

Before Amperity we had much higher degrees of latency, keeping our teams from being able to make quick decisions in the best interest of our membership and the business. With Amperity we're mitigating some of these roadblocks and can see the future where our execution speed is vastly improved, all ...the while adding intelligence to the most important things.

Testimonial By Brian Knollenberg
CUSTOMERS TESTIMONIALS
Amperity Customer Data Management testimonial

Natalie Bowman

Managing Director, Marketing and Advertising

Alaska Airlines

Amperity helped us put our guest at the center of our business. Our partnership has equipped our teams with access to customer insights and predictive analytics they can rely on, enabling them to deliver customer-centric journeys from pre-flight onwards, improving loyalty, retention, and revenue gr...owth.

Testimonial By Natalie Bowman
Amperity Customer Data Management testimonial

Mark McKelvey

Vice President, Information Technology

Brooks

Brooks contracted with Amperity to run a 10-week proof of concept and ended up accomplishing more during the test than during the entire engagement with the other provider. The technology was up and, ahem, running within 90 days. Testimonial By Mark McKelvey
Amperity Customer Data Management testimonial

Brian Knollenberg

Vice President Digital Marketing and Analytics

BECU

Before Amperity we had much higher degrees of latency, keeping our teams from being able to make quick decisions in the best interest of our membership and the business. With Amperity we're mitigating some of these roadblocks and can see the future where our execution speed is vastly improved, all ...the while adding intelligence to the most important things.

Testimonial By Brian Knollenberg
 

Flydubai adopts Amperity to enhance customer data management

Flydubai has implemented Amperity's AI-powered customer data cloud to improve its customer data management capabilities. This deployment aims to enhance Flydubai's ability to manage and utilize custo...mer data effectively.

Read on →
 

Amperity expands Australian presence with AWS and strategic investment ...

Flydubai has adopted Amperity's technology to enhance its customer data management capabilities.

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L.L.Bean taps Amperity technology to revamp customer journeys and boost ...

L.L.Bean has selected Amperity to enhance its customer personalization efforts. The partnership aims to improve customer experiences across multiple channels, including email, direct mail, web person...alization, and loyalty marketing. Amperity's technology will help L.L.Bean better understand customer needs and deliver consistent, timely interactions. This collaboration highlights Amperity's role in advancing personalized customer journeys.

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Lucky Brand - Apparel & Fashion - Apparel & Fashion

Lucky Brand used Amperity’s AI technology to unify customer data from many systems. Before, their data was scattered and hard to use for personalization. With Amperity, they quickly built a complete ...and accurate customer view. This helped them get better customer insights in just weeks. The new system made it easier to understand and serve their customers.

Read on →
 

Seattle Sounders FC - Sports - Sports

Seattle Sounders FC used Amperity to understand how fans interact at every touchpoint. They wanted to make the fan experience outside the stadium as strong as inside. Amperity's platform helped them ...manage customer data with machine learning. As a result, ticket deposits increased by 80%. The team now knows more about their fans' needs and preferences.

Read on →
 

A major North-American airline - Airlines - Airlines

Amperity helped a major North-American airline boost customer loyalty. The airline unified customer data from many sources. This enabled targeted, personalized promotions for loyalty program members.... As a result, they achieved a 198% increase in conversion rate. The project focused on mobile app and loyalty program engagement.

Read on →

Customer data is always changing - Amperity Expert Angles

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Frequently Asked Questions(FAQ)

for Amperity Customer Data Management

What is Amperity Customer Data Management?

Amperity is a Customer Data Platform usable by Marketing, Analytics and IT teams. Amperity delivers a 360 degree customer insights view which can be used by these teams for personalising any customer interaction.

Amperity unifies all customer data and provides tools for getting predictive customer insights and analytics, customer segmentation and prioritization. Amperity provides tools for marketers to create and deliver customer-centric campaigns and measure performance.

In addition Amperity provides data security, designed and built-in to its software, and integrates with all the other marketing and analytics and other customer service tools in the organization

What is Amperity Customer Data Management used for?

Amperity Customer Data Management is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Loyalty Management and Lifetime Value Management .

What are the top features of Amperity Customer Data Management?

Personalization, Recording and Dashboard are some of the top features of Amperity Customer Data Management.

Who uses Amperity Customer Data Management?

Amperity Customer Data Management is used by Information Technology And Services, Transportation/Trucking/Railroad and Apparel & Fashion among other industries.

What are Amperity Customer Data Management alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Amperity Customer Data Management.

Where is Amperity Customer Data Management located?

Amperity Customer Data Management is headquartered at 701 5th Ave, 26th Floor, Seattle, Washington 98104, US.
lightning

Peers used Amperity Customer Data Management for engagement management and loyalty management

Amperity Customer Data Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (53)
Analytics

4.89/5

Read Reviews (183)
Custom Reports

4.74/5

Read Reviews (118)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (53)
Analytics

4.89/5

Read Reviews (183)
Custom Reports

4.74/5

Read Reviews (118)

Software Failure Risk Guidance

?

for Amperity Customer Data Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Amperity Customer Data Management

Amperity, Inc News

Product

Amperity expands Australian operations

Amperity has expanded its operations in Australia, doubling its footprint over the past year. The company has made its AI-powered customer data platform available in AWS Asia-Pacific regions, Sydney and Melbourne, to support local data residency and performance needs. This expansion is driven by customer wins with brands like JB Hi-Fi and Endeavour Group. Amperity has also strengthened its local team with new appointments.

Product

Amperity expands Australian operations with AWS rollout

Amperity has expanded its Australian operations by making its customer data platform available in AWS regions in Sydney and Melbourne. This move addresses local demand for data residency and governance, particularly in regulated industries. The expansion includes hiring additional staff in Melbourne to support growing customer needs, reflecting a broader trend towards local cloud hosting in Australia.

Product

Amperity Expands Australian Presence with AWS and Strategic Investment ...

Amperity expands its Australian operations by making its platform available in AWS's Sydney and Melbourne regions, supporting local data residency and governance. This move is driven by increasing demand from industries like retail and financial services. Amperity also strengthens its local team with new hires to enhance customer support and facilitate data unification and analytics.

Executive

Amperity appoints Bridget Perry as CMO to drive global expansion

Amperity has appointed Bridget Perry as Chief Marketing Officer to spearhead its global expansion efforts. With over 20 years of experience in scaling B2B SaaS companies, Perry will focus on enhancing Amperity's market presence and driving growth through a unified customer data platform. Her previous roles include significant achievements at Later, Contentful, Adobe, and Microsoft.

Amperity, Inc Profile

Company Name

Amperity, Inc

Company Website

https://amperity.com/

HQ Location

701 5th Ave, 26th Floor, Seattle, Washington 98104, US

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